Business Details
About
Auto Repair ShopBrake ShopAuto Air Conditioning ServiceOil Change Service StationCar Inspection Station
Scruggs Auto was founded by Richard Scruggs in 1981 in Tonawanda, NY. They have spent the last 20 plus years being a family owned business delivering honest and professional automotive repair and auto maintenance services to the people of Williamsville and the surrounding areas.
Details
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.7
286 reviews
5 stars
257
4 stars
11
3 stars0
2 stars1
1 star
17
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting excellent communication and a welcoming atmosphere.
Pricing
Feedback on pricing was mixed; while some found it reasonable and fair, others felt they were overcharged for services.
Quality of Work
Overall, customers appreciated the thoroughness and quality of repairs, though there were some complaints about unresolved issues after service.
Trustworthiness
Several reviews noted the honesty and integrity of the service, with customers feeling they were not pressured into unnecessary repairs.
Efficiency
Many customers reported quick service and timely completion of repairs, although some experienced delays.
- CCChristie5 days ago5.0Paul was incredibly kind and helpful!! There was a misunderstanding and Paul took care of it and honored his word. Very grateful we found this place. Great service, fast turnaround. Highly recommend!!
- LSLindsey SilferNov 29, 20255.0Quick, reliable service every time! Paul is very helpful and informative
- KBKelsey BrownNov 17, 20255.0I went to Scruggs for the first time recently and I have nothing but great things to say! Super friendly people who work there. Fast service and not to mention easy on the wallet!
- DBDavid BartonNov 10, 20251.0Called to see how much to mount and balance tires on my car and dude said 174 $ 🤣🤣🤣 that’s crazy right there must charge 300 a hour for labor
- NFNate FNov 5, 20255.0This was a tricky repair that really started when I attempted to replace my wife's rotors and pads. Paul was very patient dealing with my extended warranty company. He even worked to make sure we had a good deal on parts needed for the repair. Started taking all of my vehicles here recently. No complaints!
Frequently Asked Questions About Scruggs Automotive Repair
What services does Scruggs Automotive Repair offer?
Scruggs Automotive Repair provides automotive repair, brake services, auto air conditioning service, oil changes, car inspections, wheel alignment, auto electrical services, and tune-ups.
Where is Scruggs Automotive Repair located?
It is located at 3931 Main St, Buffalo, NY 14226, United States.
What are the operating hours of Scruggs Automotive Repair?
They are open Monday through Thursday from 7:00 AM to 6:00 PM and closed Friday through Sunday.
Is there wheelchair accessible parking available at Scruggs Automotive Repair?
Yes, the facility has wheelchair accessible parking and entrance.
How can I schedule an appointment at Scruggs Automotive Repair?
Appointments can be scheduled online via their booking page at https://scruggsauto.com/schedule/.
What payment methods does Scruggs Automotive Repair accept?
They accept debit cards, credit cards, and mobile NFC payments; they do not require cash only.
Is onsite parking available at Scruggs Automotive Repair?
Yes, onsite parking is available for customers.
What automotive services can I find near Scruggs Automotive Repair?
Nearby, there is University Car Care, a tire shop and automotive retail store, providing additional automotive services.
Are there dining options near Scruggs Automotive Repair?
Yes, you can visit Bruno's Pizzeria, a pizza and fast food restaurant near the repair shop.
What healthcare services are available near Scruggs Automotive Repair?
Nearby healthcare services include VCA Blue Cross Animal Hospital of Amherst for pet care, Amber Shay Dental, Owl Ortho - Amherst, NY for dental services, and Live Well Chiropractic of WNY.