Empire Nissan of Bay Ridge Service

4.5
418 reviews

About

Auto Repair ShopOil Change Service StationAuto Parts StoreBrake ShopEngine Rebuilding Service
We made your Nissan the superior vehicle it is today and we want to ensure it remains that way - whether it's taken you 10,000 miles or 100,000 miles. That's why Empire Nissan of Bay Ridge Service offers Nissan service and repair, so you have access to the latest specialized technology and precise analysis from Nissan-trained technicians who undergo regular, frequent training so they're always up-to-date on every component of your vehicle.By bringing your Nissan vehicle to Empire Nissan of Bay Ridge for all your service and repair needs, from regularly scheduled appointments to major repairs, you can count on a continued driving experience unlike any other - for every single mile of your lease or ownership.Empire Nissan of Bay Ridge technicians are highly trained and certified to perform whatever work you may need on your vehicle including:General Automotive RepairPreventative Car MaintenanceAll Fluid Level Checks & CorrectionsBrake RepairTransmission ServicesAlternators.

Location

Empire Nissan of Bay Ridge Service
540 65th Street, Brooklyn, NY
11220, United States

Hours

Reviews

4.5
418 reviews
5 stars
345
4 stars
15
3 stars
9
2 stars
5
1 star
44

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful service advisors, particularly highlighting individuals like Ali, Victor, and Jack for their professionalism and attentiveness.

Service Quality

Overall, customers reported satisfaction with the quality of service provided, noting that their vehicles were well taken care of and repairs were effective.

Communication Issues

Some customers experienced poor communication, including long wait times for updates and issues with service documentation.

Mixed Experiences

While many reviews were positive, there were also complaints about overcharging and unsatisfactory service experiences, indicating inconsistency in service quality.

Cleanliness and Environment

The waiting area was noted to be clean and comfortable, with amenities like coffee provided, contributing to a positive customer experience.
  • GG
    Gregory Green
    2 days ago
    5.0
    Ali had great service and helped what me with what I needed
  • AM
    Anaya Martino
    3 days ago
    5.0
    ali was great today helped me with my oil change i really appreciate it. 😌
  • SH
    Stella Holmes-Hughes
    5 days ago
    5.0
    This guy is my hero!!! He was professional,efficient,and. Considerate to me. You’ll better keep him . He is worth getting a raise Not a dinner or watch but some money! Welcome back Prince Ali👍🏽🩷👌🏾
  • SS
    Shote
    Nov 13, 2025
    5.0
    I had a fantastic experience with the service department at Empire Nissan today. My service advisor Ali, was incredibly professional and efficient. He clearly explained the work that needed to be done, provided an accurate estimate for both time and cost, and kept me informed throughout the process via text message.
  • SM
    Sean McCullen
    Nov 13, 2025
    5.0
    Quick and courteous service from Ali! Can’t ask for more than that.

Frequently Asked Questions About Empire Nissan of Bay Ridge Service

What services does Empire Nissan of Bay Ridge Service offer for Nissan vehicles?

Empire Nissan of Bay Ridge Service offers Nissan service and repair including general automotive repair, preventative maintenance, fluid checks, brake repair, transmission services, and alternator repair performed by Nissan-trained technicians.

Where is Empire Nissan of Bay Ridge Service located?

It is located at 540 65th Street, Brooklyn, NY 11220, United States.