Business Details
About
Auto Repair ShopOil Change Service StationAuto Parts StoreBrake ShopEngine Rebuilding Service
Audi Brooklyn Service stands as the epitome of automotive care within the esteemed Audi Brooklyn dealership, situated in the dynamic borough of Brooklyn, New York. This specialized service center embodies a commitment to excellence, providing comprehensive automotive maintenance and repair services with a focus on Audi vehicles.At the core of Audi Brooklyn Service is a team of highly skilled and certified technicians, each possessing an intricate understanding of Audi vehicles. These professionals bring a wealth of knowledge and expertise to the service center, ensuring that every Audi owner receives meticulous care for their cherished automobiles.The service offerings span a comprehensive range of automotive care, covering routine maintenance procedures such as oil changes, tire rotations, and brake inspections, as well as more intricate diagnostic work and repairs.
Location
Hours
Reviews
4.3
338 reviews
5 stars
264
4 stars
11
3 stars
8
2 stars5
1 star
50
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the exceptional service provided by staff members, particularly Ceasar, Pritney, and Amrit, highlighting their attentiveness and professionalism.
Communication
Customers appreciated the clear and consistent communication throughout the service process, with many noting regular updates and responsiveness from service advisors.
Efficiency
Several reviews mentioned quick service times and efficient handling of appointments, with many customers expressing satisfaction with the speed of service.
Mixed Experiences
While many reviews were positive, there were a few negative experiences regarding service quality and transparency, indicating inconsistency in service delivery.
Facility Quality
The new service facility received positive remarks for its cleanliness and spaciousness, contributing to a pleasant customer experience.
- CRChristian Rosselli1 day ago5.0Jean and the whole group over there are top notch! Friendly and always on top of their game. See you guys next December!!!!
- ATAnthony ThomasJan 3, 20265.0Audi Brooklyn gave me a smooth experience from start to finish. I dropped the car off with a few concerns, and the service team listened, explained each fix, and got everything back in top shape quickly. The turnaround was fast, the Daniel was great. The staff was friendly, and the quality of work was spot‑on. I’d definitely recommend them to anyone who wants reliable, hassle‑free service for their Audi.
- OMOleg MikheevDec 31, 20255.0As a brand new Audi owner I learned that owning this car these days can be a struggle and requires a whole support system built around it. I'm thankful to Ceasar Buritica who goes out of his way to help me maintain a positive relationship with Audi.
- RPRaymond Du PreezDec 30, 20255.0I don't even know where to start about the great service I got from Ceaser at Auidi. I was in a tight spot and the service I got here was hands down the best service I have ever received at any dealership!!! Thank you Ceaser for making our holiday safe. I highly recommend you guys!!!
- QZQiaorong ZhuDec 19, 20252.0I went to the service department and waited for three consecutive days. On the third day alone, I waited five hours. In the end, the vehicle inspection was completed, but the check engine light was still on. My car is a 2024 model, and their explanation was that the required parts need to be ordered and that it is the season time . I hope the issue can be fully resolved next time.
Frequently Asked Questions About Audi Brooklyn Service
What are the primary services offered at Audi Brooklyn Service?
Audi Brooklyn Service provides comprehensive automotive maintenance and repair services focusing on Audi vehicles, including oil changes, tire rotations, brake inspections, diagnostics, and repairs.
Where is Audi Brooklyn Service located?
Audi Brooklyn Service is located at 211 63rd Street, Brooklyn, NY 11220, United States.
What are the operating hours for Audi Brooklyn Service?
Audi Brooklyn Service is open Monday to Friday from 7:00 AM to 6:00 PM, Saturdays from 7:00 AM to 3:00 PM, and closed on Sundays.
What payment methods are accepted at Audi Brooklyn Service?
Audi Brooklyn Service accepts American Express, Cash, Discover, Mastercard, and Visa for payments.
Can I get air conditioning service at Audi Brooklyn Service?
Yes, air conditioning service is available at Audi Brooklyn Service.
What brands does Audi Brooklyn Service specialize in?
Audi Brooklyn Service specializes in the Audi brand.
Is there a website where I can find more information or book a service?
Yes, more information and service booking options are available on their website at https://www.audibrooklyn.com/.
What nearby automotive services are available if I'm in the area?
Nearby options include My Way Auto Repair & Glass for auto glass services and Benny Auto Repair for automotive parts and repairs. Also, BMW of Brooklyn offers service and parts nearby.
Are there any recreational places near Audi Brooklyn Service where I can relax?
Yes, close by are John Allen Payne Playground and Park, 64th Street Community Garden, and Bei Bei Center playground, offering green spaces and recreational activities.
What public amenities are nearby that might be useful when visiting Audi Brooklyn Service?
Convenience stores like 7-Eleven, the NYPD - 68th Precinct, and a LibertyX Bitcoin ATM are nearby, providing easy access to shopping, security, and financial services.