Business Details
About
Ford Dealer
Location
Hours
Reviews
4.4
460 reviews
5 stars
353
4 stars
36
3 stars
17
2 stars
16
1 star
38
What are people saying?
AI-generated from recent customer reviews
Sales Experience
Customers frequently praised the sales team for being friendly, knowledgeable, and not pushy, leading to a positive car buying experience.
Service Issues
Several reviews highlighted significant issues with the service department, including long wait times, lack of communication, and questionable practices regarding vehicle repairs.
Customer Care
While many customers appreciated the friendly and helpful staff, there were notable complaints about dishonesty and lack of follow-up after sales.
Mixed Reviews
Overall, experiences varied widely, with some customers expressing high satisfaction while others reported serious dissatisfaction with service and communication.
- BYBrianna YoungDec 29, 20251.0My brother and I scheduled a 9am appointment for an inspection of the car and truck we just inherited. It had been inspected 3 weeks prior but when you switch registration you need to pay because nys needs its money. I didn’t receive any calls, texts, or emails at all. My brother called around 4 pm and they still hadn’t even been inspected yet 7 hours after the appointment. I will NEVER bother with this place again.
- SFSean FadaleDec 25, 20255.0I have been brand loyal to Ford and F-150 for over 10 years. I have never had a more collaborative and professional sales experience than what I experienced at Brown’s Ford. Great leadership and sales. Jeff, Bruce, and Dean did a great job.
- MBMike BresneyDec 19, 20251.0Call just before you travel to pick up the car to assure it's ready. they will not call you. If you show & it's not ready they will not provide a loaner.
- CDCarl DiCesareDec 19, 20255.0Justin was easy to work with and made the process fun!
- DNDaniel NicoteraDec 18, 20255.0Awesome group of people!! Went above and beyond to help us and get us into the vehicle we want. Even the manager was involved in working with us instead of hiding behind a door! I highly recommend!
Frequently Asked Questions About Brown's Ford of Amsterdam, Inc.
What are the operating hours of Brown's Ford of Amsterdam, Inc.?
Brown's Ford of Amsterdam, Inc. is open Monday through Thursday from 8:00 AM to 6:00 PM, Friday from 8:00 AM to 5:30 PM, and Saturday from 8:00 AM to 4:00 PM. It is closed on Sundays.
Where is Brown's Ford of Amsterdam, Inc. located?
It is located at 4419 New York 30, Amsterdam, NY 12010, USA.
What type of dealership is Brown's Ford of Amsterdam, Inc.?
Brown's Ford of Amsterdam, Inc. is a Ford dealer offering new and used Ford vehicles and automotive services.
How can I contact Brown's Ford of Amsterdam, Inc.?
You can reach Brown's Ford of Amsterdam, Inc. by phone at +1 518-843-4600 or visit their website at https://www.brownsfordamsterdam.com.
Does Brown's Ford of Amsterdam, Inc. have a social media presence?
Yes, you can find them on Facebook at https://www.facebook.com/1548893001992457.
Are there other automotive services near Brown's Ford of Amsterdam, Inc.?
Yes, nearby you will find Brown's Collision & Coachworks, North East Speed Shop, and A-1 Auto Body, which offer auto repair, collision services, and motorcycle repair.
What nearby car dealers are close to Brown's Ford of Amsterdam, Inc.?
Nearby car dealers include Mangino Chevrolet Inc and I90 Auto Group, both offering automotive sales and parts.
Are there any convenient food options near Brown's Ford of Amsterdam, Inc.?
Yes, customers can enjoy nearby dining at Happy Days, Tasty Freeze Pizza and Ice Cream, and Nicolino's Restaurant, offering American, pizza, ice cream, and Italian cuisine.
What fitness facilities are available near Brown's Ford of Amsterdam, Inc.?
Tribe Fitness Studio and Bike Barn Cycling & Fitness are nearby options for gym and cycling facilities for those looking to stay active.
Where can I go for beauty or dental services near Brown's Ford of Amsterdam, Inc.?
Nearby beauty and dental services include ANC Nails & Spa for beauty treatments and Denise Mastroianni-Gleason and Dahlia Dental for dental care.