Business Details
About
Towing Service Station
Capital District Towing provides 24/7 towing services, roadside assistance, lockout service, and transport service in Albany, NY.
Location
Hours
Reviews
4.9
710 reviews
5 stars
682
4 stars
14
3 stars1
2 stars2
1 star
11
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the professionalism, kindness, and helpfulness of the staff, particularly mentioning drivers like Eddie, Chandler, and Mark.
Response Time
Many reviews highlighted the quick response times, with several customers noting that help arrived within 15-20 minutes.
Reliability
The business was frequently described as reliable and trustworthy, with customers expressing gratitude for the assistance provided during stressful situations.
Communication
Customers appreciated the clear and effective communication from both the dispatch team and the drivers, which contributed to a positive experience.
Overall Experience
Overall, customers reported high satisfaction with the service, often recommending Capital District Towing for future needs.
- MPMagnolia Petruski1 day ago5.0TJ is a real nice guy. Great service. The price tag was heafty but this guy was so nice it made up for it
- LDL Darnell DavisDec 24, 20255.0Eddie was Awesome! Got here very quickly and was very professional! Would recommend to anyone in need of a tow or roadside assistance!
- ASAdam SquiresDec 20, 20255.0This was the first time I used Capital Towing. I called Tim for a last minute transport after a trailer issue messed up my plans to move a special purpose trike my father. Tim immediately eased my mind, telling me he could make the weekend transport happen at a very fair and honest price. The driver/operator Chandler was nothing less than A+++ professional. He took much care in loading, transporting and unloading the trike. If you're looking for a reliable, professional and on time, anytime transport service, Capital Towing should be your first and only call. I can't thank you guys enough. You made my father's day getting his new toy home safe and sound, and that made my day. Great meeting Chandler. If you guys ever need an equally top rated Capital Region Remodeling, Kitchen, Bath Contractor, call Bennett Contracting and ask for Adam Squires... I got you. Thanks again to your entire team!!!
- ACAzariah CroleyDec 20, 20255.0i canceled 2 times bad communication on my end chandler still came with no attitude or nothing even before letting him know the situation he let me know about my car and things i could do to fix it definitely will call them next time i actually need a tow
- RCRachel ConnorsDec 13, 20255.0They answered the phone right away and the truck arrived in less than 15 minutes. Eddie was so easy to work with and super helpful. Overall a great experience, considering needing a tow is never fun. Highly recommend.
Frequently Asked Questions About Capital District Towing
What towing services does Capital District Towing offer?
Capital District Towing provides 24/7 general towing, specialty vehicle towing, equipment transport, roadside assistance, lockout services, and winching services in Albany, NY.
What are the operating hours of Capital District Towing?
Capital District Towing operates 24/7 every day, including holidays. Office hours are Monday to Friday from 9 AM to 5 PM, and weekends are by appointment only.
Where is Capital District Towing located?
Capital District Towing is located at 197 Broad Street, Albany, NY 12202, USA.
Which payment methods are accepted at Capital District Towing?
Capital District Towing accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I contact Capital District Towing for assistance?
You can reach Capital District Towing by phone at +1 518-533-9623 or email at towing@teamcdt.com.
Does Capital District Towing have an online presence?
Yes, Capital District Towing has a website at https://mytowguys.com/ and a Facebook page at https://www.facebook.com/CapitalDistrictTowing/.
Are there any automotive repair shops near Capital District Towing?
Yes, nearby automotive repair shops include Sam's Garage, Albany 518 Autobody, Empire Auto Garage, Second Avenue Auto Care Inc, and AMB Auto Group. These can be helpful for additional vehicle repairs after towing services.
What parks are close to Capital District Towing?
Nearby parks include Krank Park, Veterans Memorial Park, and Lincoln Park. Customers can visit these parks for relaxation or recreation before or after their appointments.
Are there any notable landmarks or museums near Capital District Towing?
Yes, Historic Cherry Hill and snaydergabriel06 (a landmark and historical building with a soccer field) are nearby, offering cultural and historical experiences for visitors.
What dining options are available near Capital District Towing?
Nearby dining options include Southern Peaches (southern and American cuisine), Da Wing Spot (fast food chicken restaurant), The Wet Lab (diner), and Krazy Skoops (ice cream and smoothie shop). These are convenient spots for meals around your visit.