Business Details
About
Towing Service Station
Capital District Towing provides 24/7 towing services, roadside assistance, lockout service, and transport service in Albany, NY.
Location
Hours
Reviews
4.9
698 reviews
5 stars
670
4 stars
14
3 stars1
2 stars2
1 star
11
What are people saying?
AI-generated from recent customer reviews
Response Time
Customers consistently praised the quick response times, often noting arrival within 15-30 minutes.
Customer Service
The staff, including drivers like Eddie and Chandler, received high marks for being friendly, professional, and helpful.
Efficiency
Many reviews highlighted the efficient service provided, with drivers completing tasks quickly and effectively.
Reliability
Customers expressed trust in the company, often mentioning their willingness to recommend the service to others.
Affordability
Several reviews noted reasonable pricing and transparency in costs, contributing to positive customer experiences.
- GPGage Palmeri2 days ago5.0Chandler came within 15 minutes and performed a lockout on our car, did a good job very kind and respectful and kept us out of the cold! thank you for great service
- BBBiomecaman2 days ago5.0got a flat in the evening places were closing that could repair the tire. Capital picked us up and got the car to a Mavis in time to fix the tire that night. A+
- ABAmanda BradyNov 10, 20255.0Thank you Mark and Tiffany! Made a silly choice, found some mud, and these two got me out super quick. Professional, fast, sense of humor, and made sure I didn't feel more stupid than I already did. Amazing communication, seriously got lucky having this duo come save my butt! Not only that but I didn't have to wait very long and there they were! Five stars all day. Thank you guys so much. I owe you.
- JSJODI STANLEYOct 30, 20255.0Mark saved my day after I flew into Albany only to find my car wouldn’t start and I couldn’t get the hood of my car to open. I had tried calling other service centers but they wouldn’t come out as I was parked in a parking garage. Mark showed up in a very reasonable amount of time and was extremely friendly immediately putting me in a better mood. He had my hood open and car running in a very short amount of time. Only regret is that I didn’t call them sooner and had wasted time calling around to find someone willing to come out (at 3:30pm on a Thursday no less). Definitely recommend
- KDKimberly DichiaraOct 25, 20255.0Thank you so much TJ for answering my call on a Saturday night and being able to help my son so quickly! My son away at college called upset that his car would not start and TJ was more than willing to help! Instead of towing it TJ realized his battery just needed to be jumped, which I appreciate his honesty and communication so much as a worried Mom! If I or my son ever need help, we will definitely be calling you again! I 100% and absolutely recommend using this company if you ever need a tow!
Frequently Asked Questions About Capital District Towing
What towing services does Capital District Towing offer?
Capital District Towing provides 24/7 general towing, specialty vehicle towing, equipment transport, roadside assistance, lockout services, and winching services in Albany, NY.
What are the operating hours of Capital District Towing?
Capital District Towing operates 24/7 every day, including holidays. Office hours are Monday to Friday from 9 AM to 5 PM, and weekends are by appointment only.
Where is Capital District Towing located?
Capital District Towing is located at 197 Broad Street, Albany, NY 12202, USA.
Which payment methods are accepted at Capital District Towing?
Capital District Towing accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I contact Capital District Towing for assistance?
You can reach Capital District Towing by phone at +1 518-533-9623 or email at towing@teamcdt.com.
Does Capital District Towing have an online presence?
Yes, Capital District Towing has a website at https://mytowguys.com/ and a Facebook page at https://www.facebook.com/CapitalDistrictTowing/.
Are there any automotive repair shops near Capital District Towing?
Yes, nearby automotive repair shops include Sam's Garage, Albany 518 Autobody, Empire Auto Garage, Second Avenue Auto Care Inc, and AMB Auto Group. These can be helpful for additional vehicle repairs after towing services.
What parks are close to Capital District Towing?
Nearby parks include Krank Park, Veterans Memorial Park, and Lincoln Park. Customers can visit these parks for relaxation or recreation before or after their appointments.
Are there any notable landmarks or museums near Capital District Towing?
Yes, Historic Cherry Hill and snaydergabriel06 (a landmark and historical building with a soccer field) are nearby, offering cultural and historical experiences for visitors.
What dining options are available near Capital District Towing?
Nearby dining options include Southern Peaches (southern and American cuisine), Da Wing Spot (fast food chicken restaurant), The Wet Lab (diner), and Krazy Skoops (ice cream and smoothie shop). These are convenient spots for meals around your visit.