Customers consistently praised the friendly, helpful, and professional service provided by the staff, particularly highlighting Kyle and Julie.
Trustworthiness
Many reviews emphasized the honesty and transparency of the shop, with customers feeling confident that they were not being upsold or charged for unnecessary services.
Quality of Work
The quality of repairs and maintenance was frequently commended, with customers reporting successful resolutions to their vehicle issues and satisfaction with the work done.
Efficiency
Customers noted the quick turnaround times for repairs and the ability to accommodate urgent requests, often completing work faster than expected.
Community Engagement
The shop is recognized for its involvement in the community, including support for local organizations like Girl Scouts, which enhances its reputation among customers.
DB
Desi Beverage
Nov 17, 2025
2.0
I called on a Friday because the bulb i replaced on my headlight was out again and when i looked and the socket was damaged. The lady said 2pm was too late to bring it for same day. We agreed Monday morning. Over the weekend i purchased the new socket. I noticed it should have been plug and play but it was wired in. I wasnt able to replace myself. I gave the parts to the mechanic on monday. He said he would fix. I wasn't given an estimate. They changed me $199.00 for the repair. I called a little after leaving because $199 seemed high and i felt taken advantage of. They seem like nice people so i called and asked. They told me i had signed initially agreeing to 199 per hour diagnose time. I didn't realize i was paying a diagnosis labor, to me the issue was obvious and i brought the parts. I did not receive a written diagnoses or a verbal estimate before work was done. They said 199 when the work was complete. I couldn't say no thank you to work already done. They said that was a fair rate. I just know if i had a choice i would have not went ahead because i couldnt afford that. That was most of the money i had saved for rent. I already missed all the money this weekend not dashing in the evenings because the headlight. I cant afford but it was already done. Be careful i thought i wasn't paying diagnoses labor because we knew the problem.
MS
Melanie Stewart
Nov 6, 2025
5.0
Amazingly friendly! I not a mechanic but I am confident with diagnoses and work done. Peace of mind when I'm on the road - I have it.
RC
Robert Callaway
Nov 1, 2025
5.0
I have used Kyle for 11 years, very satisfied.
DM
David McCargar
Oct 9, 2025
5.0
I had an issue with my car. I took my car to the dealership twice and they were unable to identify the problem during either visit. My neighbor has used My Car Shop for many years and suggested I try them. Glad I did!! They identified the problem, ordered the necessary parts, and completed the repair! My car now runs like new!!! I’m totally pleased with My Car Shop employees and the service I received. I highly recommended them for anyone needing auto repair!!!
TB
Teresa “Terri” Black
Oct 9, 2025
5.0
Kyle and his crew are amazing. They do fantastic work and stay at it til they fix the problem. It’s super nice to have a full service auto shop that is very efficient and you can trust their word!
What types of auto repair services does My Car Shop offer?
My Car Shop offers general auto repairs, engine repair, brakes, auto A/C repair, suspension repair, preventative maintenance, and European vehicle repairs.
Where is My Car Shop located?
My Car Shop is located at 755 E Greg St, Unit 9, Sparks, NV 89431, USA.
What are the business hours for My Car Shop?
My Car Shop is open Monday through Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays.
What payment options are accepted at My Car Shop?
My Car Shop accepts American Express, Cash, Check, Discover, MasterCard, and Visa.
How can I contact My Car Shop for inquiries or appointments?
You can contact My Car Shop by phone at +1 775-352-9465 or email at mycarshopllc@yahoo.com.
Does My Car Shop have an online presence or social media?
Yes, you can visit their website at https://www.mycarshopllc.com/, follow them on Facebook at https://www.facebook.com/401304639916906, and on Instagram @mycarshop.
Are there other automotive repair shops near My Car Shop?
Yes, nearby automotive repair options include Dirt Ready Off-Road, Schreier Specialties, Eagle Fleet, Auto Solutions, Dancing Brush Ceramics, and Diamond Auto Body - Sparks.
What nearby places might be useful for customers visiting My Car Shop?
Customers can visit nearby businesses such as Sterling Carpet Care for home improvements or Automotive Butler for auto detailing and car wash services.
Are there any nearby government or DMV offices that customers might need to visit along with My Car Shop?
Yes, the Commercial Driver License Motor Carrier and the CDL office of the DMV are nearby, which might be convenient for customers handling vehicle documentation or licensing.