Bob was very friendly, knowledgeable & quick to fix the issue very affordable.
MT
Mike Thornton
Sep 2, 2023
1.0
This gentleman in my time of need was rude and considerate and had terrible customer service and from what I can understand it doesn't seem like he knows how to treat people which means he doesn't know that it picks cars very well in my opinion so I would never go here. I suggest that you go somewhere else.
TS
Troy Shadle
Jul 26, 2023
1.0
AC wasn't working, charged me for diagnosis (125.00) and told me that the clutch needs to be rebuilt (1200.00) or compressor, expansion valve, and drier should be replaced to get warranty work (1700.00). I asked what is his recommendation, he replied, "the first one". I had to put a 500.00 deposit for the job and the next day the quote increased another 150.00 for additional coil for clutch that he was unaware that it needed. After installation, he called me and said "we gambled and we lost" You now owe me 1400.00 and we need to start over and the other option will cost you 1700.00. Furious, I asked "what can I do. I need my AC repaired?", "Sell The car!" he quickly replied. We had heated discussions and ultimately agreed to split the loss and perform the other option of the job. He stated it would be one week later. I left my car there. On the due date of completion, he calls and says that his mechanic walked out and he cannot perform the repair. Come get your car and I will return your 500.00 but not your diagnosis fee. Two and a half weeks passed, mid summer, and still no AC. Fortunately, I only lost 125.00 for a missed diagnosis. Poor diagnosis, poor repair service, and poor customer service. no recommendations from me!
Frequently Asked Questions About Bob's Shell Service
What are the business hours for Bob's Shell Service?
Bob's Shell Service is open every day from 7:00 AM to 6:00 PM.
Where is Bob's Shell Service located?
Bob's Shell Service is located at 705 North Carson Street, Unit 1, Carson City, NV 89701, USA.
What type of services does Bob's Shell Service offer?
Bob's Shell Service provides auto body repair services.
How can I contact Bob's Shell Service?
You can contact Bob's Shell Service by phone at +1 775-883-7919 or visit their website at https://www.bobsshellservice.com.
Does Bob's Shell Service have a social media presence?
Yes, Bob's Shell Service has a Facebook page at https://www.facebook.com/106118059078710.
What nearby automotive-related businesses are close to Bob's Shell Service?
Nearby automotive-related businesses include Carson Tires & Wheels, which offers tire sales and repairs, as well as another Shell gas station and auto body shop.
Are there any notable attractions near Bob's Shell Service for visitors interested in history?
Yes, the Virginia and Truckee Railroad Depot - Carson City and the Nevada State Museum are nearby historical attractions worth visiting.
Can customers visit other local services or shops near Bob's Shell Service?
Customers can explore local real estate agencies like Carson City Homes and Visit Carson City, as well as gift shops such as Carson Valley Currency and Coins nearby.
What is the time zone for Bob's Shell Service?
Bob's Shell Service operates in the America/Los_Angeles time zone.
Is Bob's Shell Service open on weekends?
Yes, Bob's Shell Service is open every day of the week including Saturdays and Sundays from 7:00 AM to 6:00 PM.