Champion Ford

4.4
725 reviews

About

Ford DealerBrake ShopAuto Body ShopUsed Car DealerAuto Parts StoreAuto Repair ShopTransmission ShopOil Change Service StationCar Leasing Service
Champion Ford (formerly Gurley Motors) is your dealer of choice for any New Ford, Any Make or Model Pre-Owned Vehicle, Service and Collision Repair.

Location

Champion Ford
701 W Coal Ave, Gallup, NM
87301-6503, United States

Hours

Reviews

4.4
725 reviews
5 stars
554
4 stars
52
3 stars
31
2 stars
12
1 star
76

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their helpfulness, professionalism, and attentiveness, particularly highlighting salespeople like Lionel Dabbs and Stephanie Yazzie.

Repair Delays

Several reviews expressed frustration over long wait times for vehicle repairs, with some customers feeling their vehicles were held for extended periods without clear communication.

Sales Experience

Customers reported positive experiences during the vehicle purchasing process, noting the ease of transactions and the lack of pressure from sales staff.

Service Quality

While many customers appreciated the quick service for routine maintenance, some expressed dissatisfaction with the quality of detailing and repairs.

Overall Satisfaction

Overall, customers expressed high satisfaction with their vehicle purchases and the dealership experience, recommending Champion Ford to others.
  • DB
    Don Begay
    Nov 12, 2025
    4.0
    Getting better with service turnaround. Too bad, Champion does not utilize “ SUNBIT Finance” in Gallup. Service coordinator recommended other finance companies, but their APR was outrageous.
  • AA
    Anthony Gayo Aguilar
    Nov 1, 2025
    5.0
    Hi, I'm writing for help with my service order for my 2011 Ford Explorer, which has been at your shop since this past July 2025. I chose your shop again because you did such a great job on a previous repair. This time, the issue was a seatbelt warning light, but it's now November and the car is still not ready. I'm growing concerned. I've already paid almost $1000, and I just learned (November 1, 2025) about a new $700+ charge for wiring and labor. The updates have been a bit confusing, and the long delay meant we had to buy another car to get to work, all while still paying insurance on this one. This car means a lot to my wife and me, and we just want to get it back in good shape. Could a service manager please look into this for me and give me a call? I'd really appreciate a clear update and a plan to finish the repair. - We truly appreciate your excellent service—we picked up our car today (November 8). Thank you.
  • NH
    nathan holman
    Oct 28, 2025
    5.0
    Very easy going no pressure and got me into the truck I wanted. Highly recommend team here they do great jobs. Joey did a fantastic job as my sales person. Get to champion ford for all your needs they will take care of you. When it comes time to get another vehicle I will return.
  • BZ
    Bijai Zunie
    Oct 24, 2025
    1.0
    Takes whole 40min cleaning mens bathroom rather than working on their cars . The hell??
  • KD
    Kyle Denetsone
    Sep 29, 2025
    1.0
    Our vehicle has been in Champion Fords possession for two months now for repairs under warranty. I am making a third car payment while they keep my ford edge. I am thinking about trading now but elsewhere. David gave us a bad offer of 5000$ down once he seen our professions his eyes saw moneys signs, which I thought was unprofessional and tried taking advantage. This happened 2 months before also they kept again almost two months, me again also making 2 payments in their possession. I call today and they said that a bolt that can’t be removed is holding them back from completing. I don’t know what they do there but It should have been fixed the first time.

Frequently Asked Questions About Champion Ford

What types of vehicles can I find at Champion Ford?

Champion Ford offers new Ford vehicles as well as pre-owned vehicles of any make or model.

Does Champion Ford provide vehicle repair and maintenance services?

Yes, Champion Ford offers service and collision repair, brake services, transmission repair, oil changes, and other auto repair services.