Many customers praised the staff for their helpfulness, professionalism, and attentiveness, particularly highlighting salespeople like Lionel Dabbs and Stephanie Yazzie.
Repair Delays
Several reviews expressed frustration over long wait times for vehicle repairs, with some customers feeling their vehicles were held for extended periods without clear communication.
Sales Experience
Customers reported positive experiences during the vehicle purchasing process, noting the ease of transactions and the lack of pressure from sales staff.
Service Quality
While many customers appreciated the quick service for routine maintenance, some expressed dissatisfaction with the quality of detailing and repairs.
Overall Satisfaction
Overall, customers expressed high satisfaction with their vehicle purchases and the dealership experience, recommending Champion Ford to others.
DB
Don Begay
Nov 12, 2025
4.0
Getting better with service turnaround. Too bad, Champion does not utilize “ SUNBIT Finance” in Gallup. Service coordinator recommended other finance companies, but their APR was outrageous.
AA
Anthony Gayo Aguilar
Nov 1, 2025
5.0
Hi, I'm writing for help with my service order for my 2011 Ford Explorer, which has been at your shop since this past July 2025.
I chose your shop again because you did such a great job on a previous repair. This time, the issue was a seatbelt warning light, but it's now November and the car is still not ready.
I'm growing concerned. I've already paid almost $1000, and I just learned (November 1, 2025) about a new $700+ charge for wiring and labor. The updates have been a bit confusing, and the long delay meant we had to buy another car to get to work, all while still paying insurance on this one.
This car means a lot to my wife and me, and we just want to get it back in good shape. Could a service manager please look into this for me and give me a call? I'd really appreciate a clear update and a plan to finish the repair.
- We truly appreciate your excellent service—we picked up our car today (November 8). Thank you.
NH
nathan holman
Oct 28, 2025
5.0
Very easy going no pressure and got me into the truck I wanted. Highly recommend team here they do great jobs. Joey did a fantastic job as my sales person. Get to champion ford for all your needs they will take care of you. When it comes time to get another vehicle I will return.
BZ
Bijai Zunie
Oct 24, 2025
1.0
Takes whole 40min cleaning mens bathroom rather than working on their cars . The hell??
KD
Kyle Denetsone
Sep 29, 2025
1.0
Our vehicle has been in Champion Fords possession for two months now for repairs under warranty. I am making a third car payment while they keep my ford edge. I am thinking about trading now but elsewhere. David gave us a bad offer of 5000$ down once he seen our professions his eyes saw moneys signs, which I thought was unprofessional and tried taking advantage. This happened 2 months before also they kept again almost two months, me again also making 2 payments in their possession. I call today and they said that a bolt that can’t be removed is holding them back from completing. I don’t know what they do there but It should have been fixed the first time.
What types of vehicles can I find at Champion Ford?
Champion Ford offers new Ford vehicles as well as pre-owned vehicles of any make or model.
Does Champion Ford provide vehicle repair and maintenance services?
Yes, Champion Ford offers service and collision repair, brake services, transmission repair, oil changes, and other auto repair services.
What are the operating hours of Champion Ford?
Champion Ford is open Monday through Saturday from 8:00 AM to 6:00 PM and is closed on Sundays.
Where is Champion Ford located?
Champion Ford is located at 701 W Coal Ave, Gallup, NM 87301-6503, US.
Can I contact Champion Ford by phone or online?
Yes, you can call Champion Ford at +1 505-722-6621 or visit their website at https://www.champion-ford.net/. They also have a Facebook page at https://www.facebook.com/111669698270702.
Are there any other automotive dealers near Champion Ford where I can compare options?
Yes, nearby automotive dealers include JC Sells Trucks, Gurley Motor Company, and Joe's Auto Sales, where you can explore additional vehicle options.
If my car needs specialized repairs or parts, where nearby can I find automotive services?
Nearby automotive services include Tandy's Muffler Shop for repairs, Abeita Glass Co. for parts, Route 66 Discount Tire for tire services, and Poor Boys Discount Auto Supply for automotive parts.
What nearby food options are available if I want to grab a meal when visiting Champion Ford?
Nearby food options include Gordo's Cafe, Don Diegos, Archie Baca Dba Don Diego's Restaurant, Glenn's Pastries, Glenn's Bakery, Genaro's Cafe, and Red Rock Beef Jerky for a variety of Mexican, Tex-Mex, bakery, and fast food choices.
Does Champion Ford offer car leasing services?
Yes, Champion Ford provides car leasing services among their offerings.