Many customers reported long wait times for service, with some experiencing delays of several hours.
Customer Experience
While some customers praised the friendly and helpful staff, others expressed frustration with poor communication and unfulfilled promises.
Sales Practices
Several reviews highlighted concerns about transparency and honesty in sales, including issues with pricing and paperwork.
Repair Effectiveness
Numerous customers reported dissatisfaction with repair services, stating that issues were not resolved despite significant costs.
AS
Andrew Stoner
Dec 16, 2025
1.0
Helped a friend take his truck here. They took long time to even respond to give a diagnosis for the issue he was experiencing. Then they replaced several sensors that cost $300-400 each. Also said there were some loose wires that need to be fixed, but did very shoddy work in repairing the wiring. We get there to pick the truck up, and the same issue we brought it to them for WASN'T fixed after they said it was. Didn't even leave the parking lot. Only explanation was to scan codes and quote an $1800 repair that "Might" fix the issue. Don't go to Amigo Toyota. If you need work on a Toyota, I recommend you try Fassco.
SG
Stephanie Gammill
Dec 12, 2025
1.0
DO NOT USE! I paid $1,200 here, and drove the truck off the lot with NOTHING FIXED. Not to mention, they did the shadiest wiring job I’ve ever seen. What’s worse: they actually called me and said that the problem was fixed. My truck broke down again literally in the parking lot. They then looked at it and said that to fix the truck would cost me another $1,800. If you are in Gallup, maybe try FASSCO instead.
II
ItzLit
Nov 17, 2025
1.0
My grandfather just bought a car here and the deal was full of red flags. They issued temporary tags with the wrong insurance company, left out required paperwork, and the odometer on the contract didnt match the actual mileage.
To make it worse, the vehicle had been listed for $18,995 but they charged him 23,885. Nearly a $5000 markup on a car with bad paperwork.
We came back to fix it and got nothing but excuses and attitude from Larry Martinez. Customers deserve honesty, not shady paperwork and inflated pricing. Avoid this place at all cost. And if you bought a car from here be sure to check your paperwork.
DC
Desert Creature
Sep 29, 2025
1.0
I drive an extra hour to avoid this dealership and the offensive service they provide.
FV
Fernando Soto Vasquez
Sep 2, 2025
5.0
Id like to personally thank Jessica Zarate for her outstanding patience and dedication to her customers looking forward to the next time I return to purchase another vehicle I'll be without a doubt looking towards Amigo Toyota In Gallup NM
Amigo Toyota offers new and used cars and trucks with a price match guarantee.
What services does Amigo Toyota provide besides vehicle sales?
Amigo Toyota provides financing, leasing, repairs, auto parts and accessories, and oil change services.
What are the operating hours of Amigo Toyota?
Amigo Toyota is open Monday to Friday from 8:00 AM to 6:00 PM and Saturday from 8:00 AM to 5:00 PM. It is closed on Sundays.
Where is Amigo Toyota located?
Amigo Toyota is located at 2000 South 2nd Street, Gallup, NM 87301, United States.
How can I contact Amigo Toyota?
You can contact Amigo Toyota by phone at +1 866-985-3987 or visit their website at https://www.amigotoyota.com/.
Does Amigo Toyota have an online presence on social media?
Yes, Amigo Toyota can be found on Facebook, Instagram (@amigotoyotagallupnm), Pinterest, and YouTube.
Which nearby dealerships might offer alternative vehicle options to Amigo Toyota?
Nearby dealerships include Amigo Chrysler Dodge Jeep Ram, Amigo Chevrolet, and Amigo Chrysler.
What nearby automotive services are available around Amigo Toyota?
Near Amigo Toyota, you can find Amigo Quick Lube for quick maintenance and Jacob at Amigo Toyota for additional automotive services.
Are there any educational institutions near Amigo Toyota?
Yes, Western New Mexico University and Six Directions Indigenous School are located nearby, which customers or visitors might want to visit.
What amenities or shops are close to Amigo Toyota for customers to visit?
Customers can visit places like Trailblazer for gifts and liquor, Smokin D's BBQ for food, and Allsup's or Speedway for convenience and gas stations near Amigo Toyota.