Amigo Toyota

Reviews

• II

  ItzLit

  Nov 17, 2025
  1.0
  My grandfather just bought a car here and the deal was full of red flags. They issued temporary tags with the wrong insurance company, left out required paperwork, and the odometer on the contract didnt match the actual mileage. To make it worse, the vehicle had been listed for $18,995 but they charged him 23,885. Nearly a $5000 markup on a car with bad paperwork. We came back to fix it and got nothing but excuses and attitude from Larry Martinez. Customers deserve honesty, not shady paperwork and inflated pricing. Avoid this place at all cost. And if you bought a car from here be sure to check your paperwork.
• DC

  Desert Creature

  Sep 29, 2025
  1.0
  I drive an extra hour to avoid this dealership and the offensive service they provide.
• FV

  Fernando Soto Vasquez

  Sep 2, 2025
  5.0
  Id like to personally thank Jessica Zarate for her outstanding patience and dedication to her customers looking forward to the next time I return to purchase another vehicle I'll be without a doubt looking towards Amigo Toyota In Gallup NM
• EH

  Elias Harry

  Aug 29, 2025
  5.0
  Cheryl M. and the team at Amigo Toyota are so awesome. First quality motors sold me a lemon which finally died on me. Cost of repairs are way more than the vehicle is even worth. So I went to Champion Ford who wanted an arm and both legs to get me into a vehicle. So I went to Amigo and spoke with Cheryl. She was so awesome and very helpful, friendly, and really went way above and beyond and I drove out the lot in a new truck. You guys really are “a better dealership “ thank you guys so much!!!!!
• HM

  Heather M

  Aug 21, 2025
  1.0
  Sold an 800-Mile "New" Car. Dishonest, Unprofessional, and Unapologetic. We had a profoundly disappointing experience purchasing a vehicle from this dealership in July. What should have been exciting turned into a lesson in buyer beware. We reserved the car on a 7/15 with a holding payment. Immediately after taking our money, our salesman ceased all communication. We had to follow up multiple times and he was never available. When we traveled two hours to pick up the car on 7/19, he was not even there; someone else filled in. The vehicle itself was the biggest issue. It had *800 miles* on the odometer and was sold as new. Even with a full week's notice to get it detailed, the condition was appalling: * Filthy Interior: Red lipstick and multiple coffee stains in the cup holders and on the seats. We had to request a wipe down. * Neglected Details: The back seat carpet was dirty, with a fingernail clipping and other debris, as if it had never been vacuumed. * Extensive Prior Use: We discovered **four phones were still synced to the Bluetooth, proving at least four different people had used this "new" car extensively. * Caked-On Dirt: Despite their claim it was "washed twice," red dirt kept seeping out from the undercarriage for days after we drove it home, suggesting significant off-road or personal use in Arizona. (We live in New Mexico) * Broken Part: We found a broken bungee clip on the liftgate protector, a known issue we can assume was caused by one of the many people they allowed to use the vehicle and they failed to replace or disclose. Exhausted from the trip, we didn't catch every detail at pickup—a situation they took advantage of. The unprofessionalism continued post-sale. As our first payment due date approached, we had to follow up to finalize our financing with Toyota. Had we not reached out, we may have missed out first payment. When we needed new temp tags, they blamed the DMV but admitted they hadn't filed our paperwork until we called. We completed their survey and heard nothing. This dealership is fundamentally dysfunctional. We would never recommend anyone purchase a vehicle here, especially a high-end one, as their employees clearly treat inventory like personal property.

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