Many customers praised the staff, particularly Cheri and Sherry, for their exceptional service, friendliness, and professionalism.
Vehicle Quality
Customers reported satisfaction with the cleanliness and condition of the vehicles, although some noted issues with specific cars.
Reservation Issues
A few customers experienced problems with reservations, including unavailability of booked vehicles and miscommunication regarding charges.
Overall Experience
Most reviews reflected a positive overall experience, with many customers expressing a desire to return and recommend the location.
Franchise Concerns
Some feedback indicated confusion regarding the franchise nature of the location, suggesting it may not fully represent the standard Hertz experience.
MG
Madelyn Guzman
Nov 16, 2025
5.0
I’m so thankful for Cheri for all her help and great customer service, LIFE SAVER that’s what you are!
LL
Ledinhtuyen Ledinhtuyen
Nov 8, 2025
4.0
Worth every penny!
YM
Yaouawaluk May
Oct 6, 2025
3.0
Highly recommend!
CC
Camp
Oct 1, 2025
3.0
They don't have a large selection of cars besides the fact that it's not connected with corporate hearts. Therefore they don't take a lot of codes and discounts.