Jersey City is the gateway to lower Manhattan. Get to TriBeCa, SoHo, Chinatown, and other historic sections of New York City easily from this location, which is also close to the Holland Tunnel.
Numerous reviews highlighted the rudeness and unhelpfulness of staff, with many customers feeling disrespected and uncomfortable during their interactions.
Service Reliability
Customers reported inconsistent service, including issues with retrieving cars, lost keys, and confusion over reservations, leading to significant delays and frustration.
Customer Experience
While some customers praised individual staff members for their helpfulness, the overall experience was marred by negative encounters, with many stating they would not return.
Pricing Issues
Several reviews mentioned unexpected charges and confusion regarding pricing, with some customers feeling misled about the rates.
Safety Concerns
There were reports of cars being left unlocked and items going missing, raising concerns about the safety and security of vehicles parked at the facility.
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Aviral Dubey
Oct 7, 2025
1.0
Tried to park here, but this guy got super aggressive with us when we asked him questions about time and rate. Was talking us most rudely, saying how its not self parking and to talk to him, but also instead of talking to us - got in a fight. Actually never met such an infuriating person before. Left in a hurry as he made us feel unsafe. Would not recommend this place to anyone. RUDEST EMPLOYEE OF THE CENTURY.
OJ
Okeem Jennings
Sep 5, 2025
5.0
I’ve been parking here for some time now, and every day my car is ready when I get off work. The staff are very attentive and treat you with respect, especially Sylvester and Ntrakwa. Overall, it has been a reliable and pleasant experience.
SF
Stefan F.
Aug 14, 2025
5.0
I had booked the parking space three days in advance for our stay in New York City. However, when we arrived at the entrance, the barrier did not open because the parking lot was supposedly full. Fortunately, an employee was able to correct this. Ali was very helpful in directing us and chatted with us. When we returned to our car three days later, he even remembered our son's name. Overall, we were very satisfied. It would be great if all employees were as nice as Ali.
Best regards from Germany.
Ich hatte den Parkplatz im Vorfeld für 3 Tage für unseren NYC Aufenthalt gebucht. Als wir an der Einfahrt ankamen, öffnete sich die Schranke jedoch nicht, da das Parking Lot angeblich voll sei. Das bekam der Mitarbeiter zum Glück mit und korrigierte das Einfahrtterminal. Beim Einweisen half uns Ali sehr und plauschte mit uns. Als wir 3 Tage später wieder zum Auto kamen, erinnerte er sich sogar an den Namen unseres Sohnes. Insgesamt waren wir sehr zufrieden und wäre klasse, wenn aller Mitarbeiter so nett wären wir Ali.
Viele Grüße aus Deutschland.
SS
Syd
Aug 1, 2025
1.0
Came here for a concert last night and ordered my reservation in advance with spot hero. And when I approached to the location that was online. The attendant looking at my QR code said that I was in the wrong place. And they were not specific with where I was supposed to go. Almost like they didn’t understand what I was telling them and I got confused. I went to another one thinking that this could be the spot that I’m supposed to go to and I scanned in the QR code and it says that it’s invalid. I was already beyond livid at this point. And the employee that came up to me at this location was so rude, they thought I never done anything like this before. And I told him that I have a reservation for a parking spot. He completely ignored that key information… and made me park into a very crappy spot by a pole and had to keep readjusting. He kept getting upset and yelling at me and I just was so angry already with anxiety from driving 3 hours. I do feel bad because yes I maybe gave them a hard time. But I was frustrated with the fact that I paid $40 online for something that basically “didn’t exist”. And the service with these employees are terrible. Like… do better please… I wish I can get a refund on my $40 bucks because they don’t deserve it at all. I’m never using them ever again. Oh and one more thing… if you’re a white person… be warned. They were treating me like idk my left from my right. And I saw other people who were in that lot of different race and they were smiling and treating them like they mattered. Sorry for being a white person I guess 🤷🏻♀️. Overall, terrible experience and I’ll never come back.
MG
Miriam Garcia
Jul 20, 2025
1.0
Parked here for 2 hours and got charged for more. The guy also ruined the license plate at the front and blamed it on us.
Edison ParkFast is a parking garage located at 155 Montgomery St, Jersey City, NJ, providing parking facilities near the Holland Tunnel.
What are the operating hours of Edison ParkFast?
Edison ParkFast is open 24 hours a day, 7 days a week.
Where is Edison ParkFast located?
It is located at 155 Montgomery St, Jersey City, NJ 07302, USA.
How can I contact Edison ParkFast?
You can contact Edison ParkFast by phone at +1 888-727-5327 or by email at customercare@parkfast.com.
Can you provide a website for more information about Edison ParkFast?
More information is available at http://www.parkfast.com/locations/holland-tunnel-parking.
What notable areas of New York City can I access easily from Edison ParkFast?
From Edison ParkFast, you can easily reach TriBeCa, SoHo, Chinatown, and other historic areas of New York City via the nearby Holland Tunnel.
Are there any nearby dining options close to Edison ParkFast?
Yes, nearby dining options include Dream Vista cafe, Vogue Café, Short Grain cafe, and Tommy 2 Scoops ice cream shop.
What car rental agencies are near Edison ParkFast?
Nearby car rental agencies include Avis Car Rental, Budget Rent A Car, and Budget Car Rental.
What should I know about public transit or landmarks near Edison ParkFast?
Edison ParkFast is close to Montgomery Towers and Metropolis Towers apartments, which are local landmarks. The proximity to the Holland Tunnel also helps drivers access lower Manhattan easily.
Are there any other services or businesses nearby Edison ParkFast useful for customers?
Nearby services include Labcorp for laboratory testing, Crypto Helpline for legal services, and Jenny O' Hair Salon for beauty services.