Business Details
About
Auto Repair Shop
Five Star Automotive provides brakes, suspension, NJ state inspections, tires, exhaust, general maintenance, and towing to the Clifton, NJ area.
Location
Hours
Reviews
4.5
149 reviews
5 stars
122
4 stars
8
3 stars
4
2 stars2
1 star
13
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, professional, and knowledgeable, with many highlighting the excellent communication throughout the service process.
Honesty and Trustworthiness
Numerous reviews emphasized the honesty of the mechanics, with customers appreciating the transparency regarding pricing and the avoidance of unnecessary repairs.
Quality of Work
The quality of repairs and services received high marks, with many customers expressing satisfaction with the timely and effective work done on their vehicles.
Pricing Concerns
Some customers noted issues with pricing, mentioning unexpected charges and a lack of clarity regarding discounts, which led to mixed feelings about overall value.
Mixed Experiences
While many reviews were positive, a few customers reported negative experiences, particularly regarding service quality and communication, indicating inconsistency in customer satisfaction.
- CPChris PizzoNov 29, 20255.0Excellent fabrics and customer service.
- RJRobert JamesSep 3, 20255.0Excellent service. Polite, professional, and completed in a timely manner. Repair explained and totally satisfied. Would recommend. Highly.
- MGMario GuerraAug 20, 20255.0I recently had my tires and brakes changed at Five Star Automotive, and the experience was excellent. The team provided outstanding service, and made the whole process smooth and stress-free. Highly recommend Five Star Automotive for anyone looking for reliable and trustworthy auto service! Thank you Anthony for your help.
- CBcarl brownAug 14, 20255.0Outstanding! I was in the market for a new mechanic given that the one I had retired. Worried that it would be hard to find someone to trust. I can now put that fear to bed. Over the past few months I've had to get intake manifold gaskets replaced, fuel assembly, injectors, plugs, MAF sensor and a couple of ignition coils. Along with tire valve stem replacements. I can now say that they have earned my respect and that my search is over. Peter and the mechanics that I've talked with have been nothing but forthcoming and honest. They have showed respect towards myself and my vehicle. For these things, I am grateful. Very satisfied!!
- FSFranklyn SantanaAug 12, 20255.0Great auto service, great people. Very honest.
Frequently Asked Questions About Five Star Automotive
What services does Five Star Automotive offer in Clifton, NJ?
Five Star Automotive provides brakes, suspension, NJ state inspections, tires, exhaust services, general maintenance, and towing in the Clifton, NJ area.
What are the business hours of Five Star Automotive?
Five Star Automotive is open Monday through Friday from 8:00 AM to 5:30 PM and on Saturdays from 8:00 AM to 12:30 PM. The shop is closed on Sundays.
Where is Five Star Automotive located?
Five Star Automotive is located at 793 Van Houten Ave, Clifton, NJ 07013, USA.
Which payment methods does Five Star Automotive accept?
Five Star Automotive accepts American Express, Cash, Discover, MasterCard, and Visa as payment options.
How can I contact Five Star Automotive?
You can reach Five Star Automotive by phone at +1 973-232-7562 or via their email at rossorpetefivestar@gmail.com.
Does Five Star Automotive provide services in multiple languages?
Yes, Five Star Automotive provides services in both English and Spanish.
What can I find near Five Star Automotive for car parts and automotive supplies?
Nearby, you can find Carquest Auto Parts, a retail store specializing in auto parts and supplies, which is convenient for picking up any needed parts after your service.
Are there any dining options close to Five Star Automotive?
Yes, Spring Garden (a Chinese restaurant), Polonia Delicatessen (a butcher shop and supermarket), Town Liquors, Tony's Pizza Pasta Grill (Italian and fast food), and China Gourmet are all nearby dining options you can visit before or after your appointment.
What fitness or wellness centers are near Five Star Automotive?
Clifton Yoga Center, InStep Fitness, Genovese Dance Alliance, Bujinkan Bukeyashiki Dojo, and Yoga studios are located nearby, offering options to relax or get active after your visit.
What other local businesses or services are near Five Star Automotive that might interest customers?
Customers can also find beauty services like Lucky Nails, Glen Michaels Barber Shop, Coliseum Haircutters, and Bro's Barbershop nearby, as well as parks like Sperling Park for outdoor activities.