Quality Auto Repair & Towing provides light-duty, medium-duty, and heavy-duty towing and recovery services, long-distance towing, off-road recovery, load shifts, and cargo recovery services to the Omaha, NE area.
Many customers praised the friendly and professional demeanor of the drivers, particularly highlighting individuals like Ernesto and Chance for their exceptional service.
Response Time
Customers frequently noted the quick response times, often receiving assistance within 30 minutes of calling.
Pricing
While some reviews mentioned reasonable pricing, others expressed concerns about high charges and feeling taken advantage of during vulnerable situations.
Professionalism
Overall, the drivers were described as skilled and knowledgeable, with many customers appreciating the care taken with their vehicles.
Mixed Experiences
A few reviews indicated negative experiences, particularly regarding damage to vehicles during towing, suggesting inconsistency in service quality.
EZ
Ellie Zentner
Dec 29, 2025
5.0
I highly recommend Quality Towing!
I was stuck waiting inside a sketchy gas station on one of the coldest days all winter after my engine overheated on I-80, and a different towing company kept pushing my wait time back each time I called. After waiting over an hour, I called Quality Towing to see if their wait time was any shorter. I told them my situation, and the man on the phone (didn’t get his name) was very kind, understanding, and professional. He even called one of the drivers to confirm that he was available and how soon he could get to me. The driver, Gage, arrived within 10 minutes, which was even sooner than expected!
Gage was super nice and even gave me a ride home before taking my car to the shop so that I didn’t have to order an Uber. I really appreciate that he got me home safely and knew I could fully trust him with my vehicle as well.
Overall, Gage and Quality Towing gave a stressful & unpleasant situation the best possible outcome. The service also cost less than other companies’ quotes that I was given! I obviously hope that I won’t need my car towed again in the future, but if I do, Quality Towing will definitely be the first place I call!
JH
Jake Hoatson
Dec 22, 2025
5.0
Quality Towing is and always will be my go to for a trusted towing company located in Omaha, NE
GE
George Estrada
Nov 24, 2025
5.0
Excellent service. I was stuck with my car near 123rd St and they came, pulled me out of the mud and didn't overcharged. Would recommend for everyone. Definitely will call again if I ever need their help
AJ
Aaron Jackson
Nov 9, 2025
5.0
I just got towed by this company.Quality driver Bodie was on time and excellent at his job.he kept the situation cool and showed his expertise.i definitely recommended this tow service.as a big rig driver,we face different scenarios over the road and we never know when we'll face a challenging day.Its always a good deal and blessing when you have someone there that knows his job position and equipped with a positive attitude.Thank you Bodie again.you guys at Quality towing have one of the best on your Team.Great customer service a 10 plus💯🫡
SP
sonya partida
Oct 22, 2025
5.0
Fast service @ 7:30 AM ! Son was stopped on interstate off of 84th street, ( yes blocking traffic😬) called about 6 other tow trucks and either don’t have a driver or they were unavailable. Quality Towing was fast and Gentle man was polite. If I need a tow again I will definitely use Quality towing.
Frequently Asked Questions About Quality Auto Repair & Towing
Does Quality Auto Repair & Towing offer rotator service?
Yes, Quality Auto Repair & Towing provides heavy-duty towing and recovery services, including the use of our 50-ton rotator tow truck when necessary. For semi towing needs in Papillion, NE, don't hesitate to give us a call.
Does Quality Auto Repair & Towing offer airbag recovery?
Indeed, Quality Auto Repair & Towing offers airbag recovery services. This involves using large, heavy-duty air cushions to lift overturned, loaded semitrailers, allowing us to right them without unloading. Whether you require airbag recovery or reliable towing in Papillion, NE, our team is ready to assist.
How fast can Quality Auto Repair & Towing tow my car?
The response time for our towing service in Papillion, NE depends on our drivers' availability when you call. We strive to reach you as quickly as possible. For immediate assistance, please contact quality auto repair & towing, available 24/7 for your towing needs.
Can Quality Auto Repair & Towing tow equipment?
Certainly, we are capable of towing various types of equipment. Our services include medium and heavy-duty towing and recovery. If you need semi towing in Papillion, NE, Quality Auto Repair & Towing is your reliable choice.
What services does Quality Auto Repair & Towing provide?
Quality Auto Repair & Towing offers a comprehensive range of services, including light, medium, and heavy-duty towing and recovery. We also provide off-road recovery, cargo recovery, load shifts, and long-distance towing. For dependable towing services in Papillion, NE, contact us today. It's worth noting that according to Allied Market Research, the global tow truck market is projected to reach nearly $4 billion by 2033. Our team is committed to delivering quality towing services throughout the area.
What types of towing services does Quality Auto Repair & Towing provide?
Quality Auto Repair & Towing offers light-duty, medium-duty, and heavy-duty towing and recovery services, including off-road recovery, cargo recovery, load shifts, and long-distance towing.
Does Quality Auto Repair & Towing offer rotator crane service?
Yes, they provide heavy-duty towing and recovery services, including rotator crane service for specialized towing needs.
Is airbag recovery available at Quality Auto Repair & Towing?
Yes, they offer airbag recovery services, which use heavy-duty air cushions to upright overturned loaded semitrailers without unloading their contents.
What are the operating hours of Quality Auto Repair & Towing?
Quality Auto Repair & Towing operates 24/7/365, offering towing services at any time, day or night.
Where is Quality Auto Repair & Towing located?
They are located at 206 E Cary St, Papillion, NE 68046, USA.
How can I contact Quality Auto Repair & Towing?
You can reach them at their main phone number +1 402-200-3499 or at their alternate phone +1 402-339-1069. Their email address is qualitytow@cox.net.
What payment options are accepted at Quality Auto Repair & Towing?
They accept American Express, Cash, Discover, MasterCard, and Visa for payment.
Can Quality Auto Repair & Towing tow equipment?
Yes, they provide towing services for all types of equipment, including medium and heavy-duty towing across Omaha and surrounding areas.
What nearby places can help customers find or access Quality Auto Repair & Towing?
Nearby places like U-Haul Neighborhood Dealer and Storage Cave Papillion offer truck rentals, which can complement your visit for towing or moving needs. Also, Papillion Rent-All provides party equipment rental close by.
Are there recreational or family services near Quality Auto Repair & Towing customers can visit?
Yes, customers can visit local recreational spots like MWC Wrestling Academy for sports activities or Cat House Bowling Centers for entertainment. Families might also consider ABC and Me or PLCS Early Childhood for daycare and preschool services near the area.
What automotive-related businesses are located near Quality Auto Repair & Towing?
Nearby automotive services include KiDS body shop, E&J Collision Center, Alfa Automotive used car dealer, and Papillion Tire for tire and automotive repairs, which may be useful before or after your visit.