Customer Service
Many customers praised the friendly and helpful staff, highlighting their attention to detail and willingness to assist.
Quality of Wash
While some customers appreciated the cleanliness and effectiveness of the wash, others reported issues with scratches and inadequate cleaning, particularly on the undercarriage.
Membership Experience
Several reviews mentioned frustrations with the membership process, including difficulties in cancellation and inconsistent service related to membership benefits.
Facilities and Equipment
Customers noted that the facilities were generally clean and well-stocked, but there were complaints about faulty equipment and maintenance issues.
Value for Money
Opinions on pricing varied, with some finding the membership valuable while others felt it was overpriced compared to competitors.