Customer Service
Many customers praised the friendly and helpful staff, although some reported rude interactions and poor service experiences.
Membership Issues
Numerous reviews highlighted difficulties with the membership cancellation process, including being charged unexpectedly and poor communication from customer service.
Wash Quality
Feedback on the car wash quality was mixed, with some customers satisfied while others reported incomplete washes and damage to their vehicles.
Pricing Concerns
Several customers felt the pricing was high for the service provided, with complaints about upselling and the value of membership plans.
Facility Maintenance
Customers noted issues with the availability of cleaning supplies and equipment, indicating a decline in facility upkeep.