Rocket Carwash

4.2
427 reviews
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About

Car WashAuto Detailing Service
Get a cleaner clean at Rocket Carwash where we're using the best-in-class cleaning materials, systems, and more! The more you clean the more you save with our Unlimited Membership plans. One monthly cost, unlimited washes. Visit your local Rocket Carwash today for a quick, quality clean every time!

Details

  • Credit cardAvailable
  • DebitAvailable

Location

Rocket Carwash
3540 N 167th Cir, Omaha, NE
68116, United States

Hours

Reviews

4.2
427 reviews
5 stars
304
4 stars
39
3 stars
18
2 stars
11
1 star
55

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, although some reported rude interactions and poor service experiences.

Membership Issues

Numerous reviews highlighted difficulties with the membership cancellation process, including being charged unexpectedly and poor communication from customer service.

Wash Quality

Feedback on the car wash quality was mixed, with some customers satisfied while others reported incomplete washes and damage to their vehicles.

Pricing Concerns

Several customers felt the pricing was high for the service provided, with complaints about upselling and the value of membership plans.

Facility Maintenance

Customers noted issues with the availability of cleaning supplies and equipment, indicating a decline in facility upkeep.
  • DF
    Donna Farrens
    1 day ago
    5.0
    Always love it
  • T0
    Travis 017
    3 days ago
    1.0
    Cancelling the membership requires you to call which takes at least 30 minutes. They said it would take 2.
  • DB
    Dean Birkheimer
    Jan 2, 2026
    5.0
    Always great work. Smiles and Courteous
  • JJ
    Jason Jewell
    Dec 26, 2025
    5.0
    Quick service and friendly staff
  • SK
    Sam Khalil
    Nov 14, 2025
    2.0
    Staff is really nice, but there technology doesn’t work half the time. Their gates struggle to open a lot. 90% of the time the gates don’t open. It really comes down to how lucky you are in getting an employee to open it for you. That is only if you are lucky enough to get their attention.