Customer Service
Many customers praised the friendly and helpful staff, highlighting specific employees for their excellent service.
Wash Quality
Numerous reviews indicated dissatisfaction with the wash quality, noting that vehicles often came out still dirty or with damage.
Membership Issues
Several customers reported difficulties with membership management, including challenges in canceling memberships and unexpected charges.
Vehicle Damage
A significant number of reviews mentioned vehicle damage occurring during washes, with the company often refusing to take responsibility.
Cleanliness and Amenities
While some customers appreciated the availability of vacuums and cleaning supplies, others noted issues with cleanliness and equipment malfunctions.