Rocket Carwash

4.1
425 reviews
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About

Car WashAuto Detailing Service
Get a cleaner clean at Rocket Carwash where we're using the best-in-class cleaning materials, systems, and more! The more you clean the more you save with our Unlimited Membership plans. One monthly cost, unlimited washes. Visit your local Rocket Carwash today for a quick, quality clean every time!

Details

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Location

Rocket Carwash
787 N 204th Ave, Elkhorn, NE
68022, United States

Hours

Reviews

4.1
425 reviews
5 stars
287
4 stars
38
3 stars
21
2 stars
14
1 star
65

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting specific employees for their excellent service.

Wash Quality

Several reviews noted that the car wash often fails to clean vehicles thoroughly, with many customers reporting dirt left on their cars after the wash.

Damage Claims

Numerous customers expressed frustration over damage to their vehicles during washes, with the company often denying responsibility for repairs.

Membership Issues

Customers reported difficulties in canceling memberships and poor responsiveness from customer service regarding account management.
  • CT
    Christie Toland
    Jan 1, 2026
    1.0
    Terrible customer service, money hungry. Didn’t care to make it right after truck was still dirty and a $25 car wash.
  • BW
    Bryan Wheatley
    Dec 14, 2025
    5.0
    Thank you Braden & crew for your spectacular service and kindness! 5 star
  • CP
    Caleb Piatkowski
    Dec 11, 2025
    5.0
    This place always gets my car very clean and the employees are very friendly!
  • JE
    Justin Eggspuehler
    Dec 3, 2025
    1.0
    STAY AWAY! I took my new car through the Rocket Wash in Elkhorn, NE, and they pack cars way too close. Halfway through the wash, an SUV pushed the car behind me into my bumper — then he left the scene. Rocket denied my claim and did absolutely nothing to make it right. They. Did. Nothing. NOTHING!!!! Completely unacceptable and incredibly frustrating.
  • JJ
    Jack Justice
    Nov 18, 2025
    3.0
    Upon arrival, no wait to get into the wash - James was the sales guy, very persistant and friendly - this is why it got 3 stars - the rest: Tight turn to get into the wash, LB truck would not fit, had to make 3 point to get it. Wash guy @ entry says nothing, just waves you directions then points at the wall with directions. Wash was subpar - many sections of the truck were still dirty after wash (back window, front bumper, tailgate, back bumper) - did not use vaccums so can not speak to that - as stalls where not long enought to fit LB truck without sticking out in the drive lane. For the price for a drive thru wash, i have had better in many places at or below this pricing.