Business Details
About
Auto Repair ShopAuto Body Shop
Duane's Body Shop, Inc provides collision and bodywork, auto painting, and paintless dent removal services to the Bismarck, ND area.
Location
Hours
Reviews
4.8
189 reviews
5 stars
171
4 stars
9
3 stars0
2 stars
3
1 star
6
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and professional service, highlighting the staff's attentiveness and communication throughout the repair process.
Quality of Work
The majority of reviews noted high-quality repairs with excellent color matching and attention to detail, often exceeding customer expectations.
Timeliness
Several customers appreciated the quick turnaround times for repairs, with many vehicles being completed ahead of schedule.
Insurance Handling
Customers frequently mentioned the shop's efficiency in dealing with insurance claims, making the process easier for them.
Mixed Experiences
A few reviews indicated dissatisfaction with communication and service consistency, particularly regarding delays and handling of specific issues.
- SPstacy pollestadDec 22, 20255.0Great service from beginning to end!!
- SOSomeone OrAnotherDec 15, 20255.0Fast, well done. Very professional.
- KWKimberly WhitebullNov 26, 20255.0I worked with Scott and Alexis this time around and received nothing but great customer service. They made me feel important walking in and walking out of their shop! I loved they worked directly with my insurance to get the most for me.
- KBKathy BagaasonNov 3, 20255.0Beautiful work!
- BMBrian MOct 20, 20255.0Totally happy with the work they did for me on my truck. Very picky who works on my vehicles. On a scale of 1-10 I give them a 10. Thanks for doing excellent work.
Frequently Asked Questions About Duane's Body Shop, Inc
Do you work with insurance companies?
We collaborate with all insurance providers to simplify the repair process. Additionally, we assist with filing claims and managing the paperwork.OEM Parts: We exclusively use original equipment manufacturer (OEM) parts, designed for a perfect fit and sourced directly from Ford. This not only ensures quality but also helps maintain your vehicle's resale value.
Trained Technicians: Our technicians are experts in all Ford models, including electric and aluminum-bodied vehicles, so you can trust that your car is in knowledgeable hands.
Ford-Specific Tools: We use Ford-specific computer scanning tools to clear codes and ensure your vehicle operates exactly as intended by the manufacturer.
Retain Your Vehicle's Value: By choosing a Ford Certified Collision Repair shop and using OEM parts, you help retain your vehicle's value, giving you peace of mind.
When it comes to your Ford, don’t settle for anything less than certified excellence!
How long will it take to fix my vehicle?
The timeline is affected by damage, parts availability, and insurance approval. We will provide an estimated timeframe upfront and keep you informed throughout the repair process.
Is there a shuttle service available?
We provide a complimentary local shuttle service for vehicle drop-off and pick-up.
What kinds of repairs do you handle?
We offer comprehensive collision repair services, including dent removal, frame straightening, paint refinishing, bumper and panel repair, and auto glass replacement.
How long have you been serving the Bismarck area?
For over four decades, we have proudly repaired vehicles in the Bismarck-Mandan community, earning the trust of generations of local drivers.
Can I choose where my car is repaired?
Yes, you have the right to choose your repair shop. While your insurance may recommend one, the final decision is yours, and we are happy to work with any insurer.
Are you certified by any vehicle manufacturers?
Duane’s Body Shop is recognized by several major automakers, including:
• Ford Certified Collision Network
• GM Certified Collision Repair Network
• Recognized Repair Centers for Kia, Hyundai, Nissan, and Infiniti
• FCA Certified Collision Care Program (covering Chrysler, Dodge, Fiat, Jeep, and Ram)
• Additionally, our technicians are I-CAR Gold Class Certified, indicating they are trained in the latest factory-approved repair methods.
Will my car look like it did before the accident?
Our skilled technicians utilize advanced tools and color-matching systems to restore your vehicle’s appearance and structure to its pre-accident condition.
Can I get an estimate before repairs begin?
We provide free, detailed estimates and clearly explain the repair plan. Additionally, we coordinate with your insurance to ensure everything is covered appropriately.
Do you fix hail damage?
We specialize in repairing hail damage, including paintless dent removal (PDR) when applicable. Our team will assess the damage, coordinate with your insurance, and efficiently restore your vehicle.
Do you work with insurance companies?
Yes, we collaborate with all insurance providers to simplify the repair process and assist with filing claims and managing paperwork.
How long will it take to fix my vehicle?
Repair times vary based on damage, parts availability, and insurance approval; we'll provide an estimated timeframe upfront and keep you informed.
Is there a shuttle service available?
Yes, we provide a complimentary local shuttle service for vehicle drop-off and pick-up.
What types of repairs does Duane’s Body Shop handle?
We offer comprehensive collision repairs including dent removal, frame straightening, paint refinishing, bumper and panel repair, and auto glass replacement.
Are you certified by any vehicle manufacturers?
Yes, we are certified by Ford, GM, Kia, Hyundai, Nissan, Infiniti, FCA, Mopar, Chrysler, Dodge, Fiat, Jeep, and Ram, and our technicians hold I-CAR Gold Class certification.
What are your business hours?
We are open Monday through Friday from 7:30 AM to 5:30 PM and closed on weekends.
Where is Duane’s Body Shop located?
We are located at 1107 S 18th St., Bismarck, ND 58504, USA.
What nearby places can customers visit before or after their appointment?
Customers can explore nearby spots like Red Brick Gifts for flowers and souvenirs, or visit MegFitt for health foods and food delivery services.
Are there other automotive services near Duane’s Body Shop?
Yes, nearby are Country Auto Clinic, Dvorak Motors, and ABRA Auto Body Bismarck offering additional repair and dealer services.
Can nearby public services assist if needed during my visit?
Yes, Sanford Health hospital and Anchor Christian Counseling are nearby for health and medical support if required.