Jiffy Lube

4.3
528 reviews

About

Oil Change Service StationBrake ShopCar Battery StoreTire ShopCar Inspection Station
Jiffy Lube offers fast, quality oil changes performed by trained technicians in WINSTON SALEM. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube
5501 University Pkwy, Winston Salem, NC
27105, United States

Hours

Reviews

4.3
528 reviews
5 stars
368
4 stars
69
3 stars
20
2 stars
21
1 star
50

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and professional service provided by the staff, particularly highlighting individuals like Kolby and Glenn for their exceptional assistance.

Efficiency

Several reviews noted the quick service, with many customers appreciating the fast turnaround for oil changes and inspections.

Honesty and Transparency

Customers appreciated the honesty of the staff regarding services needed, with some mentioning that they were not pressured into unnecessary upsells.

Mixed Experiences

While many had positive experiences, some customers reported issues with service quality, including mistakes and poor communication.

Pricing Concerns

A number of reviews mentioned that prices were higher than expected, with some customers feeling that they were overcharged for services.
  • NC
    Nicole Cox
    3 days ago
    5.0
    This is honestly one of the best experiences I have had at a location. They were very sweet and made my visit fast and easy. First time I have actually took the recommended advice and it was worth it. Thanks guys I will be coming to you guys for all oil changes from now on
  • KP
    Karilyn Petree
    4 days ago
    5.0
    Great service! I will not go anywhere else! Thank you!
  • CJ
    cameron johnson
    Nov 14, 2025
    4.0
    The service was good and quick. They did forget to reset service timer on oil change.
  • WR
    Wanda Roberts
    Nov 6, 2025
    5.0
    I believe Glenn is supervisor he’s friendly , respectful, considerate has good sense humor. Like this time and other times I’ve come to Jiffy Lube at this location. First close my home ) 2nd I’ve only had good experiences at this location.
  • HA
    Herbert Allen
    Oct 28, 2025
    5.0
    THE SERVICE WAS GREAT AND THE COURTESY OF THE STAFF WAS GOOD AND KNOWLEDGEABLE, I WILL RETURN FOR FUTURE FOLLOW UPS...GOOD JOB...

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service