Jiffy Lube

4.3
611 reviews

About

Oil Change Service StationBrake ShopCar Battery StoreTire ShopCar Inspection Station
Jiffy Lube offers fast, quality oil changes performed by trained technicians in WAKE FOREST. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube
950 Durham Rd, Wake Forest, NC
27587, United States

Hours

Reviews

4.3
611 reviews
5 stars
441
4 stars
52
3 stars
22
2 stars
23
1 star
73

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised friendly staff while others reported rudeness and unprofessional behavior.

Service Quality

Inconsistent service quality; some customers experienced thorough and quick service, while others reported negligence and errors.

Efficiency

Many customers appreciated the quick turnaround time for services, but some experienced long wait times and delays.

Upselling Practices

Several customers expressed concerns about aggressive upselling tactics and misleading practices during inspections.

Cleanliness

The waiting area was generally noted as clean and comfortable, contributing positively to the customer experience.
  • RJ
    Ronnie Jackson
    2 days ago
    5.0
    I had my car serviced today at Jiffy Lube in Wake Forest, NC. It was the best service I have ever received from a business. It was all due to Deana, the manager there. She was very knowledgeable, extremely helpful, and made sure everything done to my car was top notch !!! I would recommend that everyone in the area get your vehicle serviced at this Jiffy Lube. I cannot stress enough how great Deana’s customer service was and to her corporate leaders, “She deserves a raise !”.
  • MW
    Melina Winn
    Nov 16, 2025
    5.0
    Wonderful service and great staff! Got me in and out and took great care of me! Will be back again
  • RR
    RUSSPLUS82
    Nov 16, 2025
    5.0
    I drive 40 minutes past multiple shops to come here. They are kind,quick and thorough.
  • SR
    Sue Register
    Nov 13, 2025
    1.0
    Went in to get a new-to-me truck inspected and an employee came out to the waiting room with an air filter and something else to show me “how dirty it was”. I said what does that have to do with an inspection? Then they said “we can’t pass your inspection until you get new wiper blades”. Wow - how convenient. I know FOR A FACT there was nothing wrong with those wipers. It was purely a financial gain for Jiffy Lube. So I said I would just go and get inspected elsewhere. Then they informed me I owed $23 for what they’d already done. TOTAL CROOKS. I will never again use Jiffy Lube for anything, ever.
  • LL
    leezersali
    Oct 20, 2025
    1.0
    What a terrible experience I just had a Jiffy Lube in Wake Forest. I paid my 278.00 bill which included a cabin filter and some other stuff. I drive away to notice that my glove compartment is laying broken on the floor of my car. No filter had even been installed I drive back to the shop to be met by the crazy woman working there who confirmed that the filter was never put in my car. She was not concerned that the glove box was laying on the floor. She grabbed my receipt out of my hand and proceeded to threaten me with the police for asking that my car be fixed and filter be installed. Terrible worker, not a good look for Jiffy Lube. I’ll never go there again!

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service