Business Details
About
Ford Dealer
The Randy Marion Automotive Group was established in September of 1990.
Details
- DeliveryAvailable
Location
Randy Marion Ford Lincoln, LLC
1030 Gateway Crossing Dr, Statesville, NC
28677, United States
Hours
Reviews
4.5
2,495 reviews
5 stars
2,067
4 stars
143
3 stars
60
2 stars35
1 star
190
What are people saying?
AI-generated from recent customer reviews
Pricing Issues
Several customers reported discrepancies between advertised prices and actual prices, leading to frustration and concerns about transparency.
Service Quality
The service department received high praise for its professionalism, efficiency, and thoroughness, with many customers noting positive experiences with service advisors.
Sales Experience
Customers generally had positive experiences with sales staff, highlighting their knowledge, professionalism, and low-pressure approach.
Follow-Up Concerns
Some customers expressed disappointment with follow-up communication after the sale, indicating a lack of responsiveness from management.
Convenience
The mobile service option was appreciated for its convenience, with many customers noting the ease of scheduling and quality of service.
- MFMaegan Foster6 days ago5.0My husband and I visited Randy Marion of Statesville Saturday 1-3-26.. looking at a specific Explorer. Bill was such a great help! He was very knowledgeable about the vehicle, helped us with pricing the get the payment we knew we could afford and just over all helped us have a pleasant car buying experience! Alex the sales manager was great as well! He and Bill both stayed til closing at the end of the night to ensure my husband and I got a great deal and drove away in the vehicle we wanted! 10/10 would recommend Randy Marion of statesville to anyone looking to purchase a vehicle! Ask for Bill and Alex!
- SRSusan RinksJan 6, 20265.0We had an excellent experience working with Vinny and Scotty from start to finish. Vinny provided clear, transparent pricing for both the vehicle and our trade-in, and any questions we had were answered quickly. His responsiveness and professionalism truly stood out. There was no pressure, no upselling, and the negotiation process was fair and straightforward. It was one of the easiest and most seamless car-buying experiences we’ve ever had. Scotty delivered the vehicle to us in North Atlanta and picked up our trade-in just two days after the deal was finalized, which went above and beyond our expectations. He knew and explained every inch of the car to me. Even though the dealership is over four hours away, we would absolutely work with them again and highly recommend both Vinny and Scotty.
- TDThomas DelabraJan 4, 20261.0Love the truck I purchased here , but the car buying experience was terrible! The sales lady was not so much of keeping her word. Was supposed to get calls back , never did , was promised free things , never happened and my god the finance manager was SO RUDE. at first he did not wanna help me at all or even work with me. His words were basically you either take the truck or have a good day , the price is the price. If I didn't want this truck so bad I wouldn't have brought my business somewhere else
- DRdrjmr RhyneJan 1, 20265.0Great visit to service auto. Very satisfied The service men were very friendly and told me every step that was performed. I loved watching every procedure servicing my car I plan to repeat service like this as required Think of the time it saved and feel they did a great job. Plan to encourage others to use service
- EFElvin FerrerDec 26, 20251.0I went to buy a vehicle at Randy Marion listed at $34k and was told that vehicle was actually $70k and the pricing was wrong on the website it was listed in so I went to their website and found one for $35k and was told that one was also listed wrong as well and was $65k.... so where does one get ACTUAL pricing for their cars? FTC needs to investigate bait and switch dealerships in Charlotte because this is tiring.
Frequently Asked Questions About Randy Marion Ford Lincoln, LLC
What are the operating hours of Randy Marion Ford Lincoln, LLC?
Randy Marion Ford Lincoln, LLC is open Monday through Friday from 9:00 AM to 9:00 PM, Saturday from 9:00 AM to 8:00 PM, and closed on Sundays.
Where is Randy Marion Ford Lincoln, LLC located?
It is located at 1030 Gateway Crossing Dr, Statesville, NC 28677, USA.
What types of services does Randy Marion Ford Lincoln, LLC offer?
They offer services including car delivery, service and repair, car wash, oil changes, and in-store shopping.
Does Randy Marion Ford Lincoln, LLC offer car rental services?
No, car rental services are not available at Randy Marion Ford Lincoln, LLC.
How can I contact Randy Marion Ford Lincoln, LLC?
You can contact them by phone at +1 704-235-6214 or visit their website at https://www.randymarionford.com/
When was Randy Marion Automotive Group established?
The Randy Marion Automotive Group was established in September of 1990.
Are there any hotels near Randy Marion Ford Lincoln, LLC for visitors?
Yes, the Hilton Garden Inn Statesville is nearby, offering convenient lodging options for visitors to Randy Marion Ford Lincoln, LLC.
What nearby gas stations can I find when visiting Randy Marion Ford Lincoln, LLC?
Nearby gas stations include 76, Fast Phil's, and CITGO, useful for refueling before or after your visit.
Are there any nearby automotive service providers near Randy Marion Ford Lincoln, LLC?
Yes, Germain Ford Lincoln of Statesville and Flow Collision Center are nearby automotive repair and service providers you might consider.
What types of categories does Randy Marion Ford Lincoln, LLC fall under?
It is categorized primarily as a Ford Dealer and a car dealer.