Monroe Tire Discounters

4.9
758 reviews
Monroe Tire Discounters on 515 South Lafayette Street in Shelby

About

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Hey Shelby neighbors – did you know that Tire Discounters includes a free alignment with a standard 4-tire installation? In case you haven’t heard, our family-owned and operated tire stores offer the best value and tire deals in the business. We’re located just down the road from you at 515 South Lafayette Street, and carry a huge selection of tire brands like Michelin, Pirelli, Continental, BF Goodrich, Goodyear, Nexen, and many more. In other words… if you want it, we’ve got it. Swing by the shop today, or get in touch with us at (704) 482-8381.

Details

  • DeliveryNot available
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Monroe Tire Discounters
515 South Lafayette Street, Shelby, NC
28150, United States

Hours

Reviews

4.9
744 reviews
5 stars
692
4 stars
29
3 stars
5
2 stars
5
1 star
13

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and accommodating, often going above and beyond to assist.

Waiting Area

The waiting area received high marks for being clean, comfortable, and well-equipped with amenities like snacks and Wi-Fi.

Trustworthiness

While many reviews highlighted the honesty and integrity of the service, some customers expressed concerns about being misled regarding necessary repairs.

Service Efficiency

Several reviews noted issues with long wait times for service, suggesting a need for more mechanics to handle the workload.

Overall Satisfaction

Overall, customers expressed a strong likelihood of returning and recommending the business, citing positive experiences despite some isolated complaints.
  • SH
    Shawn Hamilton
    5 days ago
    1.0
    Called to get a quote on installing shocks and struts along with a 4 wheel alignment. I was told a service manager would call me back with a price. I called back after a few hours and was told they are extremely busy and it would be several weeks before they had time to get to it.
  • TD
    The King Dog
    Dec 13, 2025
    5.0
    All the employees were very polite and helpful. They kept me informed about what was going on with my car.
  • KM
    K M
    Dec 12, 2025
    5.0
    Very kind people working here. I purchased my tires at another location out of state and came here because I needed one replaced while traveling. They didn’t have the exact size that I needed but they were super friendly and went out of their way to help me find somewhere that did. Great customer service!
  • GL
    Guy Laprizzoio
    Dec 10, 2025
    1.0
    The worst experience I've ever had with a shop ever. They broke more than fixed and in the end, left me high and dry. I've already spoke with higher ups at Regional, all he does is coach the Service Manager on how not to be liable for anything that happens while under their care. Complete and utter failure and lack of trust in this shop and it's "mechanics".
  • CD
    Christian Deviney
    Sep 14, 2025
    3.0
    Jake was able to get me in on a last minute call, super accommodating. Staff was friendly. All I needed was tires put on and asked them to check the bearings and look at the brakes when they had it off the ground. They called me and told me that their tech said my bearings were awful and in need of replacement, as well as my brakes. He asked if I wanted to go ahead and schedule all that to be done and I said no, I can do that myself. The next day I took it apart, after feeling no play in the wheel hub, to find the bearings were greased nicely and in good shape. I expected dry ruined bearings, scored axels, and extreme wobbles and play in the tire after what the tech/office told me. Then I took the brakes apart... they are fine, not seized, just had surface rust, which would be expected on a 30 year old trailer. I was elated to find that I wouldn't have to spend all that money for parts, but I was very disappointed to realize I had been misled to believe I NEEDED these parts and who knows how much it was going to cost for the shop to "repair" it. They were going to charge me for services I did not need, and that's what the huge problem is with the car care industry.... most are just out to make money off of you. Monroe did provide great service, but I'll never return because I can't trust them to be honest with me about what I really need.

Frequently Asked Questions About Monroe Tire Discounters

How do I know if I need an alignment?

The #1 cause of uneven or rapid tire wear is misalignment. Your vehicle also may pull to one side or feel "loose" when steering, and you might even observe a drop in fuel economy. Alignment is critical to tire life and vehicle safety. In fact, if you install new tires on a misaligned vehicle, some manufacturers won't even honor your tire warranty. Everyday driving, potholes, hard turns, and sudden stops, gradually knock your wheels out of alignment. This wear is natural, but it can quickly chew through your tires. That's why Tire Discounters includes a FREE alignment ($129.99 value) when you purchase 4 tires installed. It's just another way we help you get more life (and more value) out of your tires.

How do I get a free alignment?

At Tire Discounters, when you purchase any 4 tires with installation, you get a FREE alignment. A 4 wheel alignment is valued at $129.99, and comes with a 12 month warranty.