Business Details
About
Auto Repair ShopBrake ShopTire ShopAuto Air Conditioning Service
When you need auto services and repairs for your vehicle, it’s great to find a reputable shop that works at fair prices close to where you live and/or work. If you’re near the downtown area, the Village District, or NCSU, Village Motor Works in Raleigh, North Carolina, is that establishment. We’ve been in business for over 15 years, building a solid reputation for exceptional mechanical work, community involvement, and customer care.
Location
Hours
Reviews
4.6
133 reviews
5 stars
116
4 stars
2
3 stars0
2 stars
4
1 star
11
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently praised the quick, professional, and friendly service provided by the staff.
Trustworthiness
Many reviews highlighted the honesty and transparency of the shop, with customers appreciating that they were not upsold unnecessary services.
Communication
The business was noted for its effective communication, including updates via text and clear explanations of services needed.
Pricing
While some customers found the prices fair and competitive, others felt that certain services were on the pricier side compared to competitors.
Customer Experience
There were mixed reviews regarding customer interactions, with some customers reporting negative experiences with staff, particularly in terms of attitude and professionalism.
- JWJosh Wells4 days ago5.0Have had to drop my car off on short notice twice in the last few weeks for separate issues that came up. The team was quick to diagnose, provided recommendations on how to fix, and in each case had my vehicle ready to go the same day for a good price. Highly recommend!
- CNChristopher NormileDec 30, 20251.0I had a very poor experience getting my car inspected here recently and don't recommend going here. When I dropped it off on a Friday afternoon, I was told they would give me a call when it was ready in about an hour, so I walked to a coffee shop. However, after a little more than an hour had passed and I still hadn't received a call, I walked back to check on my car. The building was already closed, lights were off, and everyone was gone well before the 5:30pm closing time posted on Google, their website, and their front door. My car was plainly visible locked up behind the fence. Since they're closed on the weekend, I was stranded without a car until Monday morning, forcing me to change and cancel my plans and find other ways to get around. When I picked it up first thing Monday morning, I discovered they wrote down my phone number wrong by one digit, which is an understandable mistake despite the fact that I gave it to them twice when asked upon arrival, but strangely no attempt was made to contact me via the email I also gave. They claimed they were unable to provide any discount for the inconvenience of keeping my car all weekend without my consent, and also falsely claimed they were here until closing (I have timestamped pictures showing otherwise). Mark, the technician, was very unpleasant and in general did not seem interested in working on my car or talking to me at all. Between the poor customer service and communication, and being severely inconvenienced all weekend when they closed early with my car locked up, this is not a business I will ever be returning to. Take your car elsewhere.
- DCDain ClareDec 17, 20255.0Fair prices and great service. Trustworthy and honest, they never try to upsell you on something you don’t need. I highly recommend this shop.
- NBNick BakerDec 1, 20255.0They are quick, fair priced, and do their work well. No complaints!
- PKPam KellyNov 11, 20255.0Mark was very helpful in assessing the condition of my vehicle and advising me of repair options. I highly recommend their services.
Frequently Asked Questions About Village Motor Works
What types of automotive services does Village Motor Works provide?
Village Motor Works offers auto repair, brake services, tire services, auto air conditioning, wheel alignment, and tune-ups.
Where is Village Motor Works located?
Village Motor Works is located at 234 S Boylan Ave, Raleigh, NC 27603, USA.
What are the business hours for Village Motor Works?
Village Motor Works is open Monday through Friday from 7:30 AM to 5:30 PM and closed on Saturdays and Sundays.
How can I schedule a service appointment at Village Motor Works?
You can schedule a service appointment online at https://vmwraleigh.com/schedule/ or call +1 919-832-0899.
How long has Village Motor Works been in business?
Village Motor Works has been serving the Raleigh community for over 15 years, known for exceptional mechanical work and customer care.
Is Village Motor Works near any notable landmarks or neighborhoods?
Yes, it is near downtown Raleigh, the Village District, and North Carolina State University (NCSU).
What nearby automotive repair options are available around Village Motor Works?
Nearby is Midas, another automotive service provider, which could be an alternative choice for auto repairs or maintenance.
Are there any local markets or galleries near Village Motor Works that I can visit?
Yes, you can visit Rebus Works, which hosts a farmers market and art gallery, or The Saturday Market at Rebus Works on weekends for local arts and crafts.
Can I find nearby dining or entertainment options after my auto service?
Yes, nearby options include The Parlor at Heights House, a cocktail bar, and Independence Cafe, which serves American food and coffee.
How can I contact Village Motor Works by phone?
You can reach Village Motor Works at +1 919-832-0899 for any inquiries or to schedule services.