Jiffy Lube

4.3
554 reviews

About

Oil Change Service StationBrake ShopCar Battery StoreTire ShopCar Inspection Station
Jiffy Lube offers fast, quality oil changes performed by trained technicians in RALEIGH. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube
4804 Atlantic Ave, Raleigh, NC
27616, United States

Hours

Reviews

4.3
554 reviews
5 stars
393
4 stars
59
3 stars
21
2 stars
14
1 star
67

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and professional staff, highlighting exceptional service experiences.

Service Speed

Numerous reviews noted quick service times, with many customers being in and out within 30 minutes.

Quality of Work

While some customers reported excellent service, others experienced issues with the quality of work, including improper oil changes and inspections.

Communication

Feedback varied on communication, with some customers appreciating updates while others felt communication was lacking.

Pricing Concerns

Several customers expressed concerns about pricing, feeling that services were overpriced or that they were upsold unnecessary items.
  • MW
    Marc Wilcox
    5 days ago
    5.0
    Came by during my lunch break for an inspection and they were pretty busy. They said they could get me in after 5pm even though I saw they closed at 6. Soon as I pulled up they remembered me and had it done in about 10 minutes. Definitely will be back when I need my oil changed. Great staff and customer service.
  • MM
    Montana
    5 days ago
    5.0
    Fast service, nice people, and did a good job. Thank you.
  • SM
    Stephanie Meier
    Nov 13, 2025
    5.0
    Only get 30 min for lunch break; left work pulled right up, they took my car in within 2 minutes, got my inspection done super fast, had enough time to grab food and back at work with 3 minutes to spare! Everyone was super nice and really efficient! Highly recommend this location 👌 👏
  • JG
    Jeffrey Grey
    Oct 21, 2025
    1.0
    Just had my work pickup truck in for an oil change only. 35 - 40 minutes later made me late for my next appointment. Don't think I will be back to this location.
  • BD
    Bill Daubenmier
    Oct 11, 2025
    2.0
    I don’t usually leave negative reviews but this time at Jiffy-lube was extraordinarily poor service. Communications were bad enough but the crew acted like they were never trained on applying rain-X. They used a splash of washer fluid then spread it around a little and without drying the windshield using a spray bottle of rain-X smeared it around a bit and left the windshield so streaked and cloudy it was barely safe to drive. The picture doesn’t show the true cloudiness well. Thanks for the coupon for $30 off oil change & free Rain-X but the service wasn’t worth it. PS: $30 off was why I checked the price as reasonable otherwise Overpriced in my humble opinion.

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service