Jiffy Lube

4.4
384 reviews

About

Oil Change Service StationBrake ShopCar Battery StoreTire ShopCar Inspection Station
Jiffy Lube offers fast, quality oil changes performed by trained technicians in RALEIGH. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube
220 Newton Rd, Raleigh, NC
27615, United States

Hours

Reviews

4.4
384 reviews
5 stars
293
4 stars
36
3 stars
7
2 stars
4
1 star
44

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently praised the quick service for oil changes and inspections, often completed in under 30 minutes.

Employee Attitude

Many reviews highlighted the friendliness and professionalism of the staff, contributing to a positive customer experience.

Pricing Concerns

Several customers expressed dissatisfaction with pricing, mentioning unexpected charges and feeling overcharged for services.

Customer Trust

Some customers reported feeling misled or scammed, particularly regarding upselling and service recommendations.

Consistency

While many customers had positive experiences, a few noted inconsistencies in service quality and communication.
  • DD
    dorothy d'angelo
    Nov 16, 2025
    5.0
    Service was fast, and employees were great! I had my care there for my yearly inspection.
  • JW
    Jennifer Welsh
    Nov 9, 2025
    5.0
    Great service and friendly staff. Took my car here to be inspected and was in and out in 20 minutes.
  • BB
    Benjamin Blackwell
    Nov 7, 2025
    1.0
    The absolute worst customer service I have ever experienced. The technician did not inflate air in my tires after paying $140 for oil and tire rotation. When I pulled back in to have him complete the task, he told me I would have to wait for three oil changes before he would do it. And he yelled at me. I’ve been going to this location for years but I never will again. How sad.
  • SD
    Spedgirl Davis
    Nov 5, 2025
    5.0
    This location and the young men working there were AWESOME!! The moment I pulled up, they took over, and were efficient, timely, polite, thorough, and with no aggressive up-sale! 100% recommend!!
  • TP
    T Pep
    Oct 3, 2025
    5.0
    I pulled in for an oil change and inspection. I was immediately told the one who does the inspections was at lunch so I had a choice to wait or comeback. I chose to wait. Turns out the one who does the inspection was taking his break on site. He jumped in and placed his break on hold. I don't recall ever seeing happy employees at Jiffy Lube. Courteous, yes always, but happy...nope. It was refreshing to see happy and courteous employees. I immediately felt at ease because happy employees produce excellent work. Unfortunately, while I was waiting a call came in from what I presume to be from a supervisor of some sort with Jiffy Lube. The supervisor was out of sorts with what had been perceived on the camera. As the employee relayed the supervisors words, immediately, the atmosphere changed. I watched happy employees become disgruntled even though they said nothing other than everyone wanting to take their break. Happy employees want to work and produce. Come on Supervisors! Wake up! The employees never changed their attitudes towards customers. Rakuan, Ajeema, Amonte, and special shout out to R Rodrigues for placing lunch on hold ... YOU GUYS ROCK AND ARE APPRECIATED!

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service