Jiffy Lube

4.2
373 reviews

About

Oil Change Service StationBrake ShopCar Battery StoreTire ShopCar Inspection Station
Jiffy Lube offers fast, quality oil changes performed by trained technicians in RALEIGH. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube
7210 Six Forks Rd, Raleigh, NC
27615, United States

Hours

Reviews

4.2
373 reviews
5 stars
266
4 stars
23
3 stars
20
2 stars
15
1 star
49

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and professional service, with specific mentions of staff members providing excellent assistance.

Efficiency

Numerous reviews highlighted the quick service, with many customers being in and out within a short time for inspections and oil changes.

Upselling Concerns

Several customers expressed dissatisfaction with perceived upselling tactics, particularly during inspections, leading to feelings of being taken advantage of.

Quality of Work

Mixed feedback on the quality of service, with some customers reporting issues like dirty handprints on vehicles and improper handling of services.

Repeat Customers

A number of customers indicated they would return due to positive past experiences, despite some recent disappointments.
  • TC
    tomas franklin Castillo
    1 day ago
    5.0
    Experience was very agreeable as the technician was direct, addressing what issues needed to be resolved, he was courteous and the wait wasn’t more than 30 minutes!
  • ML
    Marea Lucas
    Nov 6, 2025
    5.0
    Jiffy lube will always be my choice to service my car
  • KO
    Keith Oliver
    Oct 26, 2025
    5.0
    Just picked up a car from son to give to his sister. Went to get an oil change and inspection. Ended up having a flat tire. They changed the tire for free. Even offered to install my new tires when they come arrive. They helped when they really didn't have to. That's what I call great customer service. I am a repeat customer and will maintain that relationship with them. They are always up front and the prices are good compared to other places I've been. Definitely going back.
  • CM
    Cody Motivans
    Oct 24, 2025
    4.0
    The front desk is professional and knowledgeable. She gave me a discount on the filters since I wasn’t expecting that. The employees working on vehicles are good. There is a lot of cursing and joking around between the employees working on the vehicles so as long as you’re fine with that the place is fine to receive service from.
  • PG
    patsy Giacona
    Oct 18, 2025
    1.0
    I’ve taken my cars here a few times, but this last visit was disappointing. I brought my white car in for an oil change and a few other services. When they brought it out, I noticed several oily handprints on the rear quarter panel, door handle, and even the inside of the door panel. I asked the tech if he had something to clean it, and instead of using a proper cloth, he started rubbing the oil into the paint with a dirty shop towel. I asked him to stop, but he just looked at me with confusion. Not exactly the level of care or attention to detail I expect. I spent just under $300 for an oil change, inspection, tire rotation, and air filter replacement and they didn’t even fill my washer fluid, even though I was charged $10 for “shop supplies.” I’m not sure what those supplies covered, because nothing was cleaned or topped off. Overall, I’m really disappointed with the quality of service this time.

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service