Jiffy Lube

4.4
500 reviews

About

Oil Change Service StationBrake ShopCar Battery StoreTire ShopCar Inspection Station
Jiffy Lube offers fast, quality oil changes performed by trained technicians in RALEIGH. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube
14550 Falls Of Neuse Road, Raleigh, NC
27614, United States

Hours

Reviews

4.4
500 reviews
5 stars
388
4 stars
31
3 stars
17
2 stars
14
1 star
50

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers praised the quick and efficient service, often completing inspections and oil changes in a timely manner.

Customer Service

Feedback highlighted a mix of positive and negative experiences with staff, with some customers noting friendly and professional service, while others reported rude or unhelpful interactions.

Pricing Concerns

Several reviews mentioned dissatisfaction with pricing, citing high costs for services and parts compared to competitors.

Professionalism

While many customers appreciated the professionalism of the staff, there were instances of unprofessional behavior reported, particularly from specific employees.

Quality of Work

There were mixed reviews regarding the quality of work, with some customers experiencing issues after service, such as oil leaks or missed inspections.
  • TC
    Tammy Coleman
    2 days ago
    2.0
    Went for a full svc oil change. It's only been a month, and a half and my wind shield wiper fluid is low "the light is on" considering I have not used it but once since then that tells me it wasn't topped off. When they checked my cabin filter the guy didn't put my glove compartment back in correctly. My car was also not vacuumed. If they would focus on the job at hand and talk less, they might get things right.
  • GK
    Glenn Kamerson
    3 days ago
    5.0
    Got there early, They did NC State Inspection in a professional manner. Was in and out in less than 1/2hr.
  • MM
    Maria Mock
    4 days ago
    5.0
    Employees were friendly, efficient and quick with the inspection service. 10/10 recommend!
  • RD
    Ran Dom
    Nov 11, 2025
    1.0
    Not done in a "jiffy." Simple oil change took an hour to do. Should've gone to Take 5 instead. Next time I won't care about a coupon which didn't really make a difference anyway. At least at Take 5 I know the kind of service I get—quicker and good customer service. Folks here are rude and their team members don't communicate well with eachother. 3 different people had no idea what my car needed after asking me the same damn question over and over again. I had to repeat myself multiple times. l was polite and kind, but not impressed. Overpriced and underpeforming.
  • KD
    Kenneth Davis
    Oct 26, 2025
    5.0
    Very thorough of my concerns on my 4 wheel drive issues. Quickly changed my oil after going to auto parts store to get me a new drain plug as my old one was stripped. That happened at valvoline oil change chain!. Drain plug was free of charge.Very satisfied. Thank you jiffy lube

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service