Jiffy Lube

3.9
406 reviews

About

Oil Change Service StationBrake ShopCar Battery StoreTire ShopCar Inspection Station
Jiffy Lube offers fast, quality oil changes performed by trained technicians in RALEIGH. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube
3817 Capital Blvd, Raleigh, NC
27604, United States

Hours

Reviews

3.9
406 reviews
5 stars
238
4 stars
42
3 stars
34
2 stars
15
1 star
77

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and professional staff, highlighting their helpfulness and attentiveness.

Service Quality

Several reviews noted issues with service quality, including improper maintenance and mistakes that led to further car problems.

Wait Times

Customers experienced varying wait times, with some reporting quick service while others faced long delays.

Communication

There were mixed reviews regarding communication, with some customers appreciating clear explanations while others felt misled or ignored.

Facility Conditions

The waiting area was described as small and sometimes crowded, which affected customer comfort.
  • DS
    Daniel Sedesse
    2 days ago
    5.0
    Staff was very nice and professional. They offered me extra services like most places do but they were not pushy about it; more just making sure I knew what was offered or recommended. Service was quick and pricing was up very front and clear. This is probably the fifth or sixth jiffy lube I’ve visited in my life and definitely the best service of them all.
  • ML
    Mackenzie Long
    6 days ago
    5.0
    I was the only person here at the end of the day when I pulled up for an inspection and oil change, the staff was so nice and seemed like they were about done for the day which was totally fine bc I came late, but they stayed a little extra to help me knock out my inspection!! I appreciate them so much!
  • NC
    Nelly Carter
    Nov 14, 2025
    5.0
    The whole entire staff was extremely informative, respectful and kind. They have an extensive knowledge of what they’re doing. The Services provided was an oil change on my Subaru and it was an excellent experience I was in and out within a half an hour
  • BR
    bryant rodriguez
    Nov 5, 2025
    1.0
    I went there couple months ago paid the most expensive oil change they had cause I had a new vehicle come to find out 1 month in I took it to a mechanic cause having car issues. Mechanic told me the oil was never charged so they stole 100 dollars and didn’t even do the service don’t go here.
  • MH
    Mina Hanna
    Oct 25, 2025
    4.0
    I went to do my car inspection on a Saturday. I called before going there to double check it can be done on a Saturday. They answered the phone real quick and they said yes it can be done. When i went there i was greeted right away and i was told that waiting is about an hour. Waiting area is really small it has only 4 chairs. Everyone was nice and professional. Everything was done in less than 45 minutes. They found a minor issue with the wiper blades and they fixed it right away. Still my number one destination for car inspection and my tire problems.

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service