Jiffy Lube

4.1
615 reviews

About

Oil Change Service StationBrake ShopCar Battery StoreTire ShopCar Inspection StationJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in RALEIGH. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube
9570 Brier Creek Pkwy, Raleigh, NC
27617, United States

Hours

Reviews

4.1
615 reviews
5 stars
428
4 stars
32
3 stars
22
2 stars
30
1 star
103

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently praised the quick service, often completing oil changes in under 30 minutes.

Customer Service

Many reviews highlighted the friendly and accommodating staff, with specific mentions of individual employees providing exceptional service.

Quality Concerns

Several customers reported issues with service quality, including improper installation leading to oil leaks and dissatisfaction with upselling tactics.

Mixed Experiences

While many customers had positive experiences, a notable number expressed frustration with service inconsistencies and unprofessional behavior from staff.

Pricing Issues

Some customers felt the pricing was misleading, citing increased costs and dissatisfaction with upselling practices.
  • JR
    Jackie R
    3 days ago
    5.0
    Staff were totally awesome. A special thanks to Kevin and JB (Manager). Quick and effective service with a great amount of knowledge and courtesy!!!
  • MR
    michael rollie
    Jan 6, 2026
    3.0
    The staff was very friendly. But upon getting the car back saw that I had not get the tires check for air it came out with my rear tire looking real low, so Jay took it and filled with air. Later that day I checked my fluids as my mechanic uncle always said double check your car always. It was not topped off break fluid low , power steering low. So I think all they did was change the oil.
  • EA
    Eugene Allen
    Jan 3, 2026
    4.0
    I have had my oil changed ten times since I bought my car. Never have I been charged for an extra quart of oil until today. They were quick and efficient I bought thru Group On so got a really good deal.
  • DW
    David Wright
    Jan 2, 2026
    5.0
    Kevin and crew were very friendly and 100% on their game! Gave me an estimated time, cold water and nailed the service 👊🏽
  • AD
    A. Daffe'
    Dec 31, 2025
    5.0
    The entire staff was knowledgable and friendly. I went in on New Year's Eve expecting to have to wait forever. Nope. Fast efficient service!

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service