Business Details
About
Auto Repair Shop
Ernie Lee's Service Center in Raleigh, NC, is a full-service preventive maintenance and automotive repair center. We perform high-quality service you can trust at a fair price. We repair domestic and foreign vehicles no matter the type of vehicle: car, SUV, truck, or fleet vehicles. Family owned and operated, we use the latest diagnostic equipment to guarantee your vehicle is serviced correctly while maintaining your manufacturer's warranty.
Details
- DebitAvailable
- Mobile paymentsAvailable
- RestroomAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.8
939 reviews
5 stars
860
4 stars
36
3 stars8
2 stars9
1 star
26
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly and helpful staff, noting a welcoming atmosphere and excellent communication.
Efficiency
Many reviews highlighted quick service times, with customers often in and out within 30-40 minutes for routine services.
Trustworthiness
Several customers mentioned the honesty and fairness of pricing, with many feeling confident in the quality of work and recommendations provided.
Long-term Loyalty
Numerous long-time customers expressed their continued satisfaction and loyalty to Ernie Lee's, often recommending it to friends and family.
Pricing Concerns
A few reviews raised concerns about rising prices compared to competitors, suggesting that some customers feel the need to shop around for better quotes.
- RPRita Poole4 days ago5.0Great service and done in a timely manner. Also, a fantastic deal to get an oil change and tires rotated for less than $50.00. The lady that takes your payment is always so polite and friendly. Great experience!!!
- TZThomas F ZingerDec 31, 20255.0Always a great experience. Got me in right away. Someone always answers the phone when I call. Lots of help in the office. Always courteous and you always see Ernie and Cameron. Great place to do business
- KNKerry NazarioDec 31, 20255.0The staff at Ernie Lee’s are friendly, knowledgeable, and very professional. I take my truck, car, and motorcycle there. I have always had positive experiences.
- NGNaresh GoundarDec 31, 20255.0I’ve been to Ernie Lee’s twice now, and both times they’ve blown me away with their honesty and fair pricing. The first visit was for a tire repair. They charged me $10 — yes, ten dollars — and I actually had to double‑check with them because I was expecting it to cost more than that. The second time, I brought in my dad’s Subaru Outback. They replaced the rear brake pads and fixed the left CV joint, all at a very reasonable price. It’s rare to find mechanics who do honest work without trying to upsell you on things you don’t need. These folks are the real deal. Keep up the great work!
- RBRosalyn BDec 26, 20255.0I had a wonderful experience with Ernie Lee’s. I had an immediate issue when my headlights went out before the Christmas holiday and they were able to get me in immediately to fix the issue. Billy and Roxanne were both very pleasant to speak with. I will be a returning customer for any of my automotive needs. They appear to be honest and reasonably priced.
Frequently Asked Questions About Ernie Lee's Service Center
What services does Ernie Lee's Service Center offer?
Ernie Lee's Service Center provides full-service preventive maintenance and automotive repairs for cars, SUVs, trucks, and fleet vehicles, using the latest diagnostic equipment while maintaining manufacturer warranties.
What are the operating hours of Ernie Lee's Service Center?
Ernie Lee's Service Center is open Monday through Friday from 8:00 AM to 6:00 PM and is closed on Saturdays and Sundays.
Can I schedule an appointment online at Ernie Lee's Service Center?
Yes, you can schedule an appointment online via their reservation page at https://ernieleesservicecenter.com/schedule/.
Is Ernie Lee's Service Center wheelchair accessible?
Yes, the service center has wheelchair accessible entrances, parking, and restrooms to accommodate all customers.
What payment methods are accepted at Ernie Lee's Service Center?
Ernie Lee's Service Center accepts debit cards and mobile NFC payments for your convenience.
Does Ernie Lee's Service Center perform oil changes and brake services?
Yes, the center offers oil change services and brake shop repairs among other automotive maintenance and repair services.
Where is Ernie Lee's Service Center located?
Ernie Lee's Service Center is located at 4009 Mitchell Mill Rd, Raleigh, NC 27616, USA.
What nearby gas stations can customers visit around Ernie Lee's Service Center?
Nearby gas stations include Wake Cross Roads Express and Sunoco, which can be convenient stops before or after your vehicle service.
Are there any nearby restaurants where customers can eat while their vehicle is serviced?
Yes, El Salsa’s Mexican Grill, El Salsas Mexican Restaurant, and San Juan Mexican Restaurant are nearby options where customers can enjoy a meal during service visits.
What child care options are available near Ernie Lee's Service Center for customers with kids?
Nearby day care and preschool options include Nana’s Fun House, The Loving Miracle Learning Academy, and Kids Educational Center VI, which may provide convenient care while you get your vehicle serviced.