Business Details
About
Auto Body ShopAuto Body RepairAuto Dent Removal ServiceAuto Glass ShopWindshield Repair
Duke Collision is an auto body shop and collision repair work shop based in Raleigh, North Carolina. Here we offer a full range of auto repair to fit your needs, with a lifetime warranty on our finished work. We repair all makes and models and employ experienced personnel to work on your vehicle. Our focus is to repair the vehicle to its pre-accident condition. We also offer free estimates without an appointment and also accept all previously written insurance companies’ estimates. Our fenced-in facility consists of over 12,000 Square feet and 100 parking spaces with 24/7 surveillance. We invite you to rely on Duke Collision for all your repair services.
Location
Hours
Reviews
4.7
290 reviews
5 stars
259
4 stars
10
3 stars4
2 stars4
1 star
13
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and professional staff, highlighting excellent communication throughout the repair process.
Quality of Work
The majority of reviews noted high satisfaction with the quality of repairs, with many stating their vehicles looked brand new after service.
Timeliness
While many customers appreciated timely repairs, some reported delays and issues with the estimated completion times.
Communication
Customers frequently mentioned good communication regarding the status of repairs, although some experienced poor communication at times.
Pricing
Several reviews indicated fair pricing and reasonable estimates, but there were complaints about unexpected costs and billing practices.
- DJDavid Jones4 days ago5.0Quick service and fair price. Very friendly and informative employees. I definitely recommend!
- LWL.B. WALLACENov 15, 20255.0Highly skilled. I would definitely recommend them. Angel , Katherine, and Julian are great at communication and truly look at every aspect of the job. If you love your car, these are the people to trust. ❤️🏎️
- MNMatt NeighoffNov 7, 20255.0Duke Collision is a family owned business that goes the extra mile. The communication from the entire staff was friendly, timely and accurate. They worked with my insurance to make sure all went well and I got my vehicle back quickly and done right.
- DPDale PhillipsNov 3, 20255.0Terrific customer service. Totally professional. In and out in less than an hour. Thanks y'all, to include the administrative assistant.
- DSDavid SanchezOct 31, 20255.0I got rear ended and my RAV4 looked terrible. I couldn't even open the back door. Angel and Chris were very helpful and help me deal with the insurance company. My car was fixed in record time and completely hassle free. The service was amazing from start to finish. Thanks.
Frequently Asked Questions About Duke Collision
What services does Duke Collision offer?
Duke Collision provides a full range of auto body and collision repair services, including auto dent removal, auto glass and windshield repair, auto painting, and general car repair and maintenance for all makes and models.
Does Duke Collision offer any warranty on their repair work?
Yes, Duke Collision offers a lifetime warranty on their finished repair work.
Can I get a free estimate for my car repair at Duke Collision?
Yes, Duke Collision offers free estimates without an appointment and accepts all previously written insurance company estimates.
What are the business hours for Duke Collision?
Duke Collision is open Monday through Friday from 9:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Where is Duke Collision located?
Duke Collision is located at 3728 Overlook Road in Raleigh, North Carolina, postal code 27616.
How can I schedule an appointment at Duke Collision?
You can schedule an appointment by visiting their online scheduling page at https://dukecollision.com/schedule/
What measures does Duke Collision have for customer vehicle safety and security?
Duke Collision's facility is fenced-in with over 12,000 square feet and 100 parking spaces, with 24/7 surveillance to ensure vehicle safety and security.
Are there any taxi services near Duke Collision for customer convenience?
Yes, Amigo Taxi of Raleigh is nearby, which customers can use for convenient transportation to and from Duke Collision.
What other automotive services are available near Duke Collision?
Nearby automotive services include BodyBoom AutoPaint Restoration for auto detailing and customization, Capital Auto Repair & Service, Starr Truck Center for freight and cargo services, and Gresham's Lake Auto Upholstery for upholstery and customization.
Are there any nearby attractions or services that can be accessed while visiting Duke Collision?
Customers visiting Duke Collision can also find landscaping suppliers like Bradsher Landscape Supplies and recreational spots such as Paws At Play Gresham Lake nearby for pets, making errands or waits more convenient.