Business Details
About
Auto Body ShopAuto Body RepairAuto Dent Removal ServiceAuto Glass ShopWindshield Repair
Duke Collision is an auto body shop and collision repair work shop based in Raleigh, North Carolina. Here we offer a full range of auto repair to fit your needs, with a lifetime warranty on our finished work. We repair all makes and models and employ experienced personnel to work on your vehicle. Our focus is to repair the vehicle to its pre-accident condition. We also offer free estimates without an appointment and also accept all previously written insurance companies’ estimates. Our fenced-in facility consists of over 12,000 Square feet and 100 parking spaces with 24/7 surveillance. We invite you to rely on Duke Collision for all your repair services.
Location
Hours
Reviews
4.7
298 reviews
5 stars
265
4 stars
12
3 stars4
2 stars4
1 star
13
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and professional staff, highlighting their excellent communication and willingness to assist throughout the repair process.
Quality of Work
The majority of reviews noted high satisfaction with the quality of repairs, with many stating their vehicles looked brand new after service.
Timeliness
While several customers appreciated the quick turnaround, some expressed frustration with delays and scheduling issues, indicating inconsistency in service speed.
Trustworthiness
A number of reviews emphasized the trustworthiness of the shop, with customers feeling confident in the repairs and the handling of insurance matters.
Mixed Experiences
There were a few negative reviews regarding poor service, miscommunication, and dissatisfaction with repairs, suggesting that experiences can vary significantly.
- JJJoeDec 18, 20255.0Fabulous work! Great people. Very hospitable and reasonable pricing.
- AEAuto Glass ExpertDec 15, 20255.0I had a great experience working with Onasis, very helpful and knowledgeable. He communicated with the insurance adjuster directly and made the accident experience very pleasant. Duke Collision did an exceptional job, car looks brand new. I highly recommend this auto body shop and I will definitely be coming back here for all my car repairs.
- IRIsaak RomeroDec 12, 20255.0The entire team at Duke Collison was great to work with. From start to finish, both Onasis and Julian were VERY communicative! Everyone there knew how to interact and not make it awkward like other repair shops. Thank you Duke Collison!
- IHIllia HaliiDec 12, 20255.0I wanted to thank again for treating me kind from the time I dropped off my vehicle, through the follow-up communication, and til it was time to pick it up. Thank you Onasis Rivas, Richie, Chris for getting my car to look like new and all the help throughout the repair. I’m happy I finally found a local place that I can trust and recommend to family and friends. Seriously, no comparison. This is the highest quality repair that has ever been done on my cars. I would recommend anyone to come talk to duke collision. My parts are the highest quality, and they worked with my insurance and that was a big deal for me!
- AFAdrian FindlayDec 8, 20254.0Professional and courteous, the pickup date was pushed back 3 times. Apart from that it was a relatively smooth process.
Frequently Asked Questions About Duke Collision
What services does Duke Collision offer?
Duke Collision provides a full range of auto body and collision repair services, including auto dent removal, auto glass and windshield repair, auto painting, and general car repair and maintenance for all makes and models.
Does Duke Collision offer any warranty on their repair work?
Yes, Duke Collision offers a lifetime warranty on their finished repair work.
Can I get a free estimate for my car repair at Duke Collision?
Yes, Duke Collision offers free estimates without an appointment and accepts all previously written insurance company estimates.
What are the business hours for Duke Collision?
Duke Collision is open Monday through Friday from 9:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Where is Duke Collision located?
Duke Collision is located at 3728 Overlook Road in Raleigh, North Carolina, postal code 27616.
How can I schedule an appointment at Duke Collision?
You can schedule an appointment by visiting their online scheduling page at https://dukecollision.com/schedule/
What measures does Duke Collision have for customer vehicle safety and security?
Duke Collision's facility is fenced-in with over 12,000 square feet and 100 parking spaces, with 24/7 surveillance to ensure vehicle safety and security.
Are there any taxi services near Duke Collision for customer convenience?
Yes, Amigo Taxi of Raleigh is nearby, which customers can use for convenient transportation to and from Duke Collision.
What other automotive services are available near Duke Collision?
Nearby automotive services include BodyBoom AutoPaint Restoration for auto detailing and customization, Capital Auto Repair & Service, Starr Truck Center for freight and cargo services, and Gresham's Lake Auto Upholstery for upholstery and customization.
Are there any nearby attractions or services that can be accessed while visiting Duke Collision?
Customers visiting Duke Collision can also find landscaping suppliers like Bradsher Landscape Supplies and recreational spots such as Paws At Play Gresham Lake nearby for pets, making errands or waits more convenient.