Business Details
About
Auto Repair ShopAuto Air Conditioning ServiceBrake ShopOil Change Service StationTire Shop
As a family company, we see a new customer as a new friend. By that token, we want you to trust us for future business. It's a great feeling when a customer comes in and knows our first names. Our customers trust and depend on us and we take pride in giving the very best service. Repairing automobiles is more than just keeping a vehicle running. It is also about keeping our customers on the road. We take commitment very seriously.
Location
Brown's Alignment, Brake, and Auto Repair
1501 Wake Forest Rd, Raleigh, NC
27604, United States
Hours
Reviews
4.9
207 reviews
5 stars
195
4 stars
6
3 stars0
2 stars1
1 star
5
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, helpful, and professional staff at Brown's, highlighting their excellent communication and willingness to assist.
Trustworthiness
Many reviews emphasized the honesty and transparency of the service, with customers appreciating that they were not upsold unnecessary repairs.
Efficiency
Numerous customers noted the prompt service and timely completion of repairs, often mentioning that work was done within the estimated time.
Quality of Work
The quality of repairs and maintenance was frequently commended, with customers expressing satisfaction with the results and the longevity of their vehicles after service.
Long-term Relationships
Several customers mentioned their long-term loyalty to Brown's, indicating a strong reputation built over years of reliable service.
- LBLawrence BivinsJan 1, 20265.0Brown’s does a great job. Easy to schedule service. Fair prices. Reliable and speedy service. Friendly staff. 👍🏻
- CWClint WillsDec 27, 20255.0Came in. No appointment. Tire going flat. They found a nail in tire. Staff very understanding that i couldn't leave my truck as i use it for work. Brown's sqeezed me in. Fixed my tire within 30 min. Very good price.
- BBBelinda BlackDec 27, 20255.0I drove from two hours west to attend a lunch with the fam on Christmas Eve. My car shook and shuddered all the way to Raleigh and I was a nervous wreck! Much to my delight I saw Browns bays were open and pulled right in. Though they were very busy, Scott took the time to drive my car and balance my tires. As far as I’m concerned he was Santa Claus! I made it to my lunch and was able to drive home smoothly!
- SBSteven A. BenkoDec 15, 20255.0I really appreciate the work that Brown's does. They are efficient, honest, and thorough. I trust everything that they are saying and they deliver great service in a timely manner. They are very easy to communicate with and completely transparent about issues, needed repairs, and billing. I'll keep going back to them ...
- MLMarie LaquidaraNov 28, 20255.0I am so pleased with the work done on my car at Brown’s Alignment! They are so pleasant to work with and everything was completed promptly. I like that they send a reminder about my appointment - and even a follow-up text to be sure my car was running smoothly after the work.
Frequently Asked Questions About Brown's Alignment, Brake, and Auto Repair
What is the full address of Brown's Alignment, Brake, and Auto Repair?
Brown's Alignment, Brake, and Auto Repair is located at 1501 Wake Forest Rd, Raleigh, NC 27604, US.
What are the business hours of Brown's Alignment, Brake, and Auto Repair?
The shop is open Monday to Friday from 7:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
How can I contact Brown's Alignment, Brake, and Auto Repair by phone?
You can reach Brown's Alignment, Brake, and Auto Repair at +1 919-828-9166.
Does Brown's Alignment, Brake, and Auto Repair offer online appointment scheduling?
Yes, you can schedule appointments online at https://brownsalignment.com/schedule/.
What types of automotive services does Brown's Alignment, Brake, and Auto Repair provide?
They offer services including auto repair, brake service, tire shop, oil changes, auto air conditioning service, wheel alignment, auto electrical service, and auto tune-up.
When was Brown's Alignment, Brake, and Auto Repair established?
The business was established in 1986.
What nearby places can I visit when I come to Brown's Alignment, Brake, and Auto Repair?
Nearby, you can visit Shell gas station for fuel, The Vinyl Destination for automotive parts and music, and TrunkShow for clothing and gifts.
Are there other automotive repair shops close to Brown's Alignment, Brake, and Auto Repair?
Yes, Auto Recon Pros and Econo Auto Painting are nearby automotive repair and body shops you can consider.
What nearby amenities are available for customers visiting Brown's Alignment, Brake, and Auto Repair?
Customers can find nearby amenities such as CashPoints® ATM, Raleigh Fabric and Design for fabrics and appliances, and Tap Yard Raleigh for food and drinks.
How does Brown's Alignment, Brake, and Auto Repair emphasize customer service?
As a family company, they treat every new customer like a friend, building trust and pride in offering the best service and keeping customers safely on the road.