Assurance Tire and Service

4.4
360 reviews

About

Tire ShopAuto Repair Shop
At Assurance Tire & Service, we offer more than just repairs; we provide assurance. Assurance that your vehicle will receive top-notch care, assurance of fair pricing, and assurance that our experienced technicians will deliver nothing short of excellence.

Location

Assurance Tire and Service
8681 Marvino Lane, Raleigh, NC
27617, United States

Hours

Reviews

4.4
360 reviews
5 stars
272
4 stars
39
3 stars
7
2 stars
6
1 star
36

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their friendly, helpful, and professional service, often highlighting specific employees like Michelle and Matthew.

Efficiency

Numerous reviews noted the quick turnaround times for services, with many customers being in and out within an hour.

Trustworthiness

Several customers expressed confidence in the honesty and integrity of the service, appreciating the lack of pressure for upsells and the transparency in pricing.

Mixed Experiences

While many reviews were positive, there were a few negative experiences regarding service quality and customer interactions, particularly with management.
  • JR
    Josh Rohde
    Jan 4, 2026
    5.0
    I work for a mobile surgery group, so we rely on our suburban daily. Our motor needed to be replaced asap. Assurance and their crew did a spectacular job. We were diagnosed and fixed up within a couple of days. Great people doing great work.
  • KM
    Kathy Mathis
    Dec 24, 2025
    5.0
    We came in with a tire emergency on Christmas Eve 1.5 hours before they closed. Not only did they go pick up new tires for us, they got them installed with 15 minutes to spare before they closed. Highly recommend them!!
  • JK
    Jennifer Kotowski
    Dec 5, 2025
    5.0
    Assurance Tire and Service has been the best place I've taken my car to in the Raleigh area. I've been coming here for years and they always deliver excellent service with reasonable pricing. Steven especially is a rock star. 10/10 recommend anyone bring their vehicles here!
  • TV
    Taylor Vulgamott
    Dec 3, 2025
    5.0
    My husband and I have been bringing our cars here for YEARS and I have not once had a negative experience. Not only are they reasonable & efficient, but they are kind & genuinely helpful. They continuously go above and beyond to provide amazing service. Stephen (I could totally be spelling that wrong) has always been a friendly face and I am so grateful for how patient and helpful he is, despite the fact that I am a huge dummy when it comes to cars. 100% recommend this establishment!
  • DN
    Danny Nielsen
    Nov 21, 2025
    4.0
    Great place to have your car serviced. Trustworthy staff and although it seems a little expensive for certain repairs or maintenance, you get quality work for the cost.

Frequently Asked Questions About Assurance Tire and Service

What are the operating hours of Assurance Tire and Service?

Assurance Tire and Service is open Monday to Friday from 7:30 AM to 5:00 PM, Saturday from 7:30 AM to 2:00 PM, and closed on Sundays.

What tire brands does Assurance Tire and Service offer?

They offer several brands including Bridgestone, Firestone, Bfgoodrich, Michelin, and Uniroyal.