Griffin Buick GMC

4.6
1299 reviews
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Business Details

2500 W Roosevelt Blvd, Monroe, NC
28110, United States
(704) 289-3135
https://www.griffinmonroe.com/

About

GMC DealerCar DealerBuick DealerTruck DealerUsed Car DealerAuto Parts StoreAuto Repair ShopOil Change Service Station
Since 1946, Griffin Buick GMC has proudly delivered trustworthy auto sales and service to local drivers. As a family-owned and -operated dealership for over 70 years, we’re committed to providing a stress-free, personable experience at our Monroe, NC location. Shop new GMC trucks and Buick SUVs, or browse our wide selection of Car Bravo certified used vehicles — including many non-GM brands. We also offer certified GM service, so visit us for everything from Encore GX oil changes to Sierra brake repairs. With our quick service lane, free alignment drive-thru checks, and on-site body shop, we have all your automotive needs covered.

Details

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Location

Griffin Buick GMC
2500 W Roosevelt Blvd, Monroe, NC
28110, United States

Hours

Reviews

4.6
1,299 reviews
5 stars
1,108
4 stars
60
3 stars
27
2 stars
14
1 star
90

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly and professional service provided by staff, particularly highlighting individuals like Michelle, Chandler, and Tyler.

Service Quality

Many reviews noted the thoroughness and efficiency of the service department, with quick turnaround times and effective problem resolution.

Sales Experience

The car buying process was described as smooth and transparent, with salespeople being knowledgeable and not pushy, contributing to a positive overall experience.

Concerns with Service

Some customers expressed dissatisfaction with specific service issues, including concerns about upselling and handling of vehicle problems.

Overall Satisfaction

Overall, the dealership received high marks for customer satisfaction, with many customers expressing a willingness to return for future services or purchases.
  • SG
    Shaun Green
    3 days ago
    5.0
    Stowe was great to work with. I will def refer as many people as I can to him! I love my truck and thank you guys.
  • KR
    Kevin Roth
    Jan 5, 2026
    5.0
    Anthony at the Service department was great to work with.
  • RH
    Randy Hinson
    Jan 2, 2026
    5.0
    They are great they were very thorough and professional they kept sreching till they found the underlying problem other shops would not have found the real problem
  • EG
    Eric Grzymkowski
    Dec 11, 2025
    5.0
    Michelle Alexander provided excellent customer service. They were able to fix the vibration on the exhaust under warranty and she made sure I had another truck to use (a very nice one that I now want) while it was being serviced. Thank you very much.
  • KE
    Karen Emrich
    Dec 5, 2025
    5.0
    Very helpful, friendly, trustworthy folks. Absolutely no complaints for all the years we've gotten great service on our 2015 Acadia. So glad I started out when it was new with their service department!!!
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Frequently Asked Questions About Griffin Buick GMC

What types of vehicles can I find at Griffin Buick GMC?

Griffin Buick GMC offers new GMC trucks, Buick SUVs, and a wide selection of Car Bravo certified used vehicles including many non-GM brands.

What services does Griffin Buick GMC provide?

They provide certified GM service including oil changes, brake repairs, quick service lane access, free alignment drive-thru checks, and have an on-site body shop.