Griffin Buick GMC

4.6
1289 reviews
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Business Details

2500 W Roosevelt Blvd, Monroe, NC
28110, United States
(704) 289-3135
https://www.griffinmonroe.com/

About

GMC DealerCar DealerBuick DealerTruck DealerUsed Car DealerAuto Parts StoreAuto Repair ShopOil Change Service Station
Since 1946, Griffin Buick GMC has proudly delivered trustworthy auto sales and service to local drivers. As a family-owned and -operated dealership for over 70 years, we’re committed to providing a stress-free, personable experience at our Monroe, NC location. Shop new GMC trucks and Buick SUVs, or browse our wide selection of Car Bravo certified used vehicles — including many non-GM brands. We also offer certified GM service, so visit us for everything from Encore GX oil changes to Sierra brake repairs. With our quick service lane, free alignment drive-thru checks, and on-site body shop, we have all your automotive needs covered.

Details

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Location

Griffin Buick GMC
2500 W Roosevelt Blvd, Monroe, NC
28110, United States

Hours

Reviews

4.6
1,289 reviews
5 stars
1,098
4 stars
60
3 stars
27
2 stars
14
1 star
90

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly and helpful staff, particularly highlighting salespeople like Chandler, Tyler, and Michelle for their professionalism and attentiveness.

Sales Experience

Many reviews noted a smooth and transparent car buying process, with several customers expressing satisfaction with the negotiation and purchase experience.

Service Quality

The service department received mixed feedback; while some customers appreciated the quick and efficient service, others reported issues with vehicle care and communication.

Follow-Up and Support

Several customers appreciated the follow-up communication and support from staff, particularly in resolving issues and ensuring customer satisfaction.

Concerns with Service

A few customers expressed dissatisfaction with service-related issues, including vehicle damage and perceived upselling during maintenance.
  • RS
    Rick Sherwood
    Nov 8, 2025
    5.0
    Been there for some service items and always taken care of fast and fair.
  • PP
    Popester
    Nov 7, 2025
    5.0
    It's a bummer that a brand new truck has issues but I got to say the service and the hospitality is great. Sure glad I picked this dealer instead of the other ones.
  • BJ
    Boyd Joye
    Oct 30, 2025
    5.0
    Michelle was a joy to work with.
  • SS
    Steven Sarrantonio
    Oct 9, 2025
    5.0
    Chandler was my sales person and he is exactly what you want when walking into a dealership. Kind, easy to talk to and very appreciative of your business. Michael the financial person was also polite and easy to talk with. I did have a question and stopped by 2 days later and (sorry didn’t get his name) a service writer was also friendly and answered my questions. You have a great team and should be proud of how they represent the ownership. I purchase about 1 or 2 vehicles a year and I will be back. Thanks guys.
  • KK
    Kayla
    Oct 8, 2025
    5.0
    Brought my Yukon over to have my transmission replaced and without a doubt Charles got us a rental to fit our 5 kids and made the whole experience so easy! Highly recommend speaking to Charles for anything you may need help with!!!!
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Frequently Asked Questions About Griffin Buick GMC

What types of vehicles can I find at Griffin Buick GMC?

Griffin Buick GMC offers new GMC trucks, Buick SUVs, and a wide selection of Car Bravo certified used vehicles including many non-GM brands.

What services does Griffin Buick GMC provide?

They provide certified GM service including oil changes, brake repairs, quick service lane access, free alignment drive-thru checks, and have an on-site body shop.