Audi DealerAuto Repair ShopUsed Car DealerCar DealerOil Change Service StationCar Inspection StationTire ShopAuto Parts & AccessoriesElectric Vehicle Charging Station
What makes Audi of Charlotte your premiere Audi dealer in the Charlotte area? For starters, our promise, and our passion, is to match you with the Audi of your dreams. We work with you on your terms and at your pace. We are honored to be Charlotte's No. 1 Audi dealer, and it's a privilege to be trusted with the major decision of your next vehicle.
We at Audi of Charlotte have a commitment to your values and strive to make your car-buying experience as enjoyable and straightforward as possible. We care about the fine details, and we offer some of the best warranties in the industry. We are here to WORK for our customers and we pride ourselves on hiring and maintaining the most professional staff you can find.
Customers consistently praised the exceptional customer service provided by sales representatives like Randy, Fisher, and Netti, highlighting their knowledge, attentiveness, and willingness to go above and beyond.
Buying Experience
Many reviews noted that the car buying process was smooth, enjoyable, and free of pressure, with several customers mentioning the professionalism and transparency of the staff.
Follow-Up Support
Several customers appreciated the follow-up support after their purchase, with staff checking in to ensure satisfaction and addressing any concerns.
Service Issues
Some customers reported negative experiences with the service department, citing poor communication and delays in service appointments.
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Victoria Harris
3 days ago
5.0
I recently purchased a 2025 Audi Q5 from Audi Charlotte, my sales associate, Fisher was absolutely fantastic. I inquired online about 2 specific cars the night before I was to come in and test drive. I had very limited time. Fisher was standing outside waiting for us and had both cars ready for us to test drive. Fisher was knowledgeable about the cars and the features and took time to explain and answer questions. Fisher’s customer service skills are top notch, making us feel highly respected and no pressure to make a quick decision. He had us out of there in the 45 minutes we told him we had. We came back that afternoon and made our purchase, smooth and stress free. I highly recommend asking for Fisher if you are in the market for a new Audi! Peppi had our financing done quickly and was happy to explain things more than once when I asked him to. I highly recommend asking for Fisher if you're in the market for a new vehicle!
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Taranekia Gilbert
4 days ago
5.0
If you're in the market for a new Audi and want an experience that's both enjoyable and pressure-free, Angel from the Charlotte team is the salesperson for you! From the moment I walked into the dealership, Angel made me feel welcome and comfortable.
Her approach is refreshingly straightforward—no high-pressure tactics, just genuine assistance and a wealth of knowledge about the Audi lineup. She took the time to understand my preferences and needs, providing tailored recommendations without overwhelming me with options.
Throughout the process, Angel maintained a friendly demeanor, answering all my questions and ensuring I was informed at every step. Her professionalism and dedication to customer satisfaction truly set her apart.
If you're looking for great service in a relaxed atmosphere while exploring your Audi options, I highly recommend reaching out to Angel. You won't be disappointed!
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Beth Labuskes
4 days ago
5.0
I had a great experience at Audi Charlotte. David and Randy were both very helpful throughout the entire process. They really took the time to understand what I was looking for and what I was comfortable with and never pushed me toward anything that wasn’t a fit. Everything felt straightforward and low-pressure, which I really appreciated. Buying a car can be stressful, but they made it smooth from start to finish. I had no intention of buying a car that same day and thought I would be shopping around for a while, but they were so helpful and found me exactly what I was looking for that it was impossible to pass up.
Highly recommend working with them if you’re in the market for an Audi! Thank you guys!
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Natalie Maciel
Jan 2, 2026
5.0
We recently purchased an Audi Q3 from Audi Charlotte, and we had an amazing experience thanks to Eric. From start to finish, he took great care of both me and my husband and made the entire process feel smooth and stress-free. He was incredibly patient and professional, even with my stepmom on the phone the entire time helping us negotiate 😄 and never once seemed bothered.
Eric was never pushy, and I never felt pressured the way you sometimes do when buying a car. The entire staff at this location was super attentive, kind, and welcoming. On top of that, Eric followed up with us a few days later, which truly showed how much he cares about his customers.
I highly recommend Eric if you’re going to Audi Charlotte, you’ll be in great hands!
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Kasey
Dec 28, 2025
5.0
Purchased a used car for my daughter for Christmas. The whole process was pretty painless. My daughter was hyper focused on a specific brand and we had been watching all dealers and private sellers like crazy trying to find an acceptable vehicle (test drove some flops!) Audi Charrlotte had one pop up on the website but it was so new to them that it only had stock pics. I used the chat on the website and had a quick, helpful response. They connected me with Yehor who sent me a video of a full walk around of the car. This helped me decide to make the trek to see it in person (I live about an hour away). The test drive was an easy, pleasant process. Yehor let me fully inspect the car to make sure I was comfortable with everything. The dealership didn't put me through the hours of BS with the purchase like other dealers have in the past. The finance process was super easy with no playing around and back and forth. Everyone was super pleasant to work with and made the process painless. They even offered to let me borrow a bow for the gift!
Audi Charlotte offers new and used Audi vehicles, auto repair services, oil change, tire services, car inspection, auto parts, and electric vehicle charging stations.
What are the operating hours of Audi Charlotte?
Audi Charlotte is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 6:00 PM, and closed on Sundays.
Where is Audi Charlotte located?
Audi Charlotte is located at 9300 E. Independence Blvd, Matthews, NC 28105, USA.
What payment methods are accepted at Audi Charlotte?
Audi Charlotte accepts American Express, Cash, Check, Discover, Financing, Invoice, MasterCard, and Visa.
Is Audi Charlotte accessible for customers with disabilities?
Yes, Audi Charlotte has wheelchair accessible parking, seating, and restrooms to accommodate customers with disabilities.
Does Audi Charlotte require appointments for service?
No, Audi Charlotte does not require appointments for services; customers can visit without prior booking.
Can I find nearby places to eat around Audi Charlotte?
Yes, nearby dining options include Pardon My Cheesesteak, Cracker Barrel Old Country Store, IHOP, Krispy Kreme, and Hooters, where customers can enjoy meals before or after visiting Audi Charlotte.
Are there nearby hotels close to Audi Charlotte for out-of-town customers?
Yes, nearby hotels include Holiday Inn Express & Suites Charlotte Southeast - Matthews and InTown Suites Extended Stay, providing convenient accommodations for visitors.
Where can I get automotive repairs near Audi Charlotte?
In addition to Audi Charlotte's services, nearby automotive repair options include AAA - Matthews and Midas for various car repair and maintenance needs.
Where can I find nearby car wash services near Audi Charlotte?
Nearby car wash services include Zips Car Wash and mister car wash, offering convenient options to keep your car clean before or after servicing at Audi Charlotte.