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Established in 2004, John Hiester Chrysler Dodge Jeep Ram of Lillington is a full-service dealership in Lillington, North Carolina, offering one of the largest selections of new and used vehicles in the Southeast, as well as auto financing, leasing, parts, and service. Browse our inventory to see our exciting lineup of new cars, trucks, vans, and SUVs from brands you love and trust, such as the Chrysler Pacifica, Dodge Challenger, Jeep Wrangler, Ram 1500, and many more. Contact our sales team to arrange a test drive!
We also offer free valet service within 10 miles, exclusive Dealership for Life benefits, Mopar-certified parts and service centers, and easy scheduling through the John Hiester Group App. Make an appointment today!
Details
- DeliveryAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Accepts checksAvailable
Location
John Hiester Chrysler Dodge Jeep Ram of Lillington
940 North Main Street, Lillington, NC
27546-9411, United States
Hours
Reviews
4.6
4,248 reviews
5 stars
3,629
4 stars
246
3 stars
84
2 stars
71
1 star
218
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the exceptional customer service provided by staff, particularly highlighting the professionalism and attentiveness of service advisors and sales representatives.
Service Quality
While some reviews noted excellent service experiences, others reported issues with unnecessary repairs and poor communication regarding vehicle status.
Sales Experience
Numerous customers had positive experiences during the car buying process, citing quick transactions, knowledgeable staff, and a no-pressure environment.
Communication Issues
Several customers expressed frustration with communication lapses, particularly regarding service updates and follow-ups.
Mixed Reviews
Overall, experiences varied significantly, with some customers expressing satisfaction while others reported feeling scammed or disappointed.
- LRLeea RoseJan 2, 20265.0We came for service and left with a new truck. We highly recommend Tyler for all your sales needs! He was kind and patient. He even went out of his way to assist us. He made the buying experience so easy and painless. This dealership has earned our business and we will be recommended them and Tyler to everyone we know in the market for a new vehicle!!
- GJGuillermo JimenezDec 31, 20255.0Service advisor Mr. John Sullivan took it upon himself to ensure that all of my vehicle service needs were being met and went above and beyond to ensure that an unexpected service was also attended to. Very thankful for Mr. Sullivan. Thank you sir!
- KKKcDec 30, 20255.0They provided excellent service on my Dodge Durango. I didn’t have an appointment, it didn’t matter. Dropped my Durango off for a spark plug change and brake inspection at 1000, few hours later got a call it’s done. They changed my spark plugs, confirmed my brakes are good, and added a military discount to the invoice. John Sullivan was my service advisor and I really appreciate the communication, professionalism, and speed him and the service team provide here!
- DGDave GoodrichDec 22, 20255.0One of the best car buying experiences I have ever had! I live out of state and worked with Ronnie and Blaise to iron out all the details. They were very attentive and responsive. The dealership is 5 hours away but I will definitely check their inventory when I am in the market for another car. Keep up the great work!!
- LMLevi MillsDec 12, 20255.0Dropped my truck off first thing in the morning at 7:30 AM to have the CV axle checked out, and Jon Sullivan took great care of me from start to finish. By 3:30 PM the truck was completely done and running perfectly. The communication was solid, the turnaround time was impressive, and the whole experience was smooth and professional. Highly recommend Jon and the service team here—top-notch customer service and quality work. Will definitely be coming back!
Frequently Asked Questions About John Hiester Chrysler Dodge Jeep Ram of Lillington
What types of vehicles can I find at John Hiester Chrysler Dodge Jeep Ram of Lillington?
You can find new and used cars, trucks, vans, and SUVs from brands like Chrysler Pacifica, Dodge Challenger, Jeep Wrangler, and Ram 1500.
What are the dealership's operating hours?
The dealership is open Monday to Friday from 9:00 AM to 7:00 PM, and on Saturdays from 9:00 AM to 5:00 PM. It is closed on Sundays.
Does John Hiester Chrysler Dodge Jeep Ram of Lillington offer vehicle servicing and repairs?
Yes, they have Mopar-certified parts and service centers offering maintenance and repairs including oil changes and car washes.
Is there valet service available at the dealership?
Yes, free valet service is offered within a 10-mile radius of the dealership.
Can I schedule appointments or services online?
Yes, scheduling is easy through the John Hiester Group App.
What payment methods does the dealership accept?
They accept checks, debit cards, and mobile NFC payments.
Is the dealership accessible for customers with disabilities?
Yes, the dealership has wheelchair accessible seating and restrooms.
How can I reach John Hiester Chrysler Dodge Jeep Ram of Lillington?
You can visit them at 940 North Main Street, Lillington, NC 27546, or call +1 910-302-6053.
Are there nearby automotive parts stores close to the dealership?
Yes, nearby options include O'Reilly Auto Parts, Parts Department at Capital Ford of Lillington, and Autochair LLC for convenient parts and accessories.
What dining options are near the dealership for before or after my visit?
Nearby dining includes Dunkin' Donuts for coffee and snacks, Domino's Pizza for quick meals, and Wendy's for fast food burgers.
Are there nearby gas stations near John Hiester Chrysler Dodge Jeep Ram to refuel my vehicle?
Yes, Speedway and Wilcohess gas stations are nearby for convenient refueling.