Business Details
About
Chevrolet Dealer
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Details
- DeliveryAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Accepts checksAvailable
Location
John Hiester Chevrolet of Lillington
105 West Cornelius Harnett Blvd, Lillington, NC
27546, United States
Hours
Reviews
4.7
3,116 reviews
5 stars
2,708
4 stars
177
3 stars
53
2 stars38
1 star
140
What are people saying?
AI-generated from recent customer reviews
Sales Experience
Customers generally reported a positive sales experience, highlighting courteous and knowledgeable sales staff who listened to their needs.
Customer Service
Many reviews praised the dealership's customer service, noting friendly and professional interactions, though some expressed dissatisfaction with follow-up and communication.
Service Department
The service department received mixed feedback; while some customers appreciated the quick and efficient service, others reported issues with repairs and communication.
Unethical Practices
Several customers raised concerns about unethical business practices, including issues with pricing and service quality, leading to negative experiences.
Overall Satisfaction
Despite some negative reviews, many customers expressed overall satisfaction with their purchases and the dealership's staff, indicating a willingness to return.
- PBPatricia ButlerNov 17, 20253.0I gave it a 3 star because we went to buy a truck wrote a check ,paid when bought. Problem was we were there almost 3 hrs. and they didn't have everything ready so we told them to get it ready and we would be back in 2 day. They had the truck and had my check and we went back it took another 2 hours before we had the truck and the paper work and ready to leave...ridiculous
- SCScott CoyleNov 14, 20255.0Tim and Bobby are awesome. They too my truck and fixed the issue. This group always goes above and beyond.
- JPJim PerryOct 29, 20255.0Buying process was so organized and easy. Everything was done step by step with everyone involved knowing what to do while keeping the customer informed at all times. Salesperson got me the car I wanted. He was courteous at all times being very careful to listen to my wants and needs in a vehicle. Never overbearing but helpful.
- JLJames LaflammeOct 27, 20255.0Great staff with great prices that truly demonstrates customer care and satisfaction! Colby was a great salesman!
- SBSteve BunnSep 24, 20251.0Unethical Business Practices Update to my post. Never heard for their business manager but wasn’t surprised by this. Unethical business rarely follow up. I did go to Friendly Chevrolet in Albemarle. I had a fantastic experience there. They gave me $8000 more for my trade so I was able to upgrade to a 3500 Duramax Diesel! Was in and out in an hour and 10 minutes. Would have been quicker but I test drove 2 trucks. Call Friendly Chevrolet first for any vehicle need you may have. See pictures below! Thanks Friendly Chevrolet for an excellent experience! Unethical business practice. Be very aware if you even consider doing business with this company. After arriving at the dealership in Lillington to trade my vehicle and purchase another one on their lot, (title in hand and a cash deal) I was made to wait for over 2 hours while the “sale manager worked the numbers”. After finally agreeing to the numbers and me writing the check, I was told oh, we’re sorry, we had the wrong vehicle listed in our system. The vehicle you want, the one I inspected and drove, would be an additional $6000. All of the numbers on their sales sheet were correct and matched the amount for the check I wrote, and then to have them renege on the transaction they agreed to, very unethical. I walked out and will continue to write bad reviews. If Mr Hiester or the General Manager would like to call me and honor the deal his sales manager agreed to today, I’ll be glad to amend my review. My salesman TJ has all of my contact information.
Frequently Asked Questions About John Hiester Chevrolet of Lillington
What are the operating hours for John Hiester Chevrolet of Lillington?
The dealership is open Monday through Friday from 9:00 AM to 7:00 PM, and on Saturdays from 9:00 AM to 5:00 PM. It is closed on Sundays.
Where is John Hiester Chevrolet of Lillington located?
It is located at 105 West Cornelius Harnett Blvd, Lillington, NC 27546, United States.
Does John Hiester Chevrolet of Lillington offer vehicle service and repairs?
Yes, the dealership provides service and repair options for vehicles.
Can customers get their oil changed at John Hiester Chevrolet of Lillington?
Yes, oil change services are offered at the dealership.
Is John Hiester Chevrolet of Lillington wheelchair accessible?
Yes, the dealership has both wheelchair accessible seating and restrooms.
Does John Hiester Chevrolet of Lillington provide car rental services?
Yes, car rental services are available at the dealership.
What payment methods are accepted at John Hiester Chevrolet of Lillington?
The dealership accepts payments via checks, debit cards, and mobile NFC methods.
Is John Hiester Chevrolet of Lillington delivering vehicles to customers?
Yes, the dealership offers delivery services.
What nearby restaurants can I visit before or after visiting John Hiester Chevrolet of Lillington?
Nearby dining options include Chopsticks Japanese Restaurant, Papa's Subs & Pizza, KFC, McDonald's, Taco Bell, and Rainbow Garden Chinese Restaurant, offering a variety of cuisines for your convenience.
Are there any nearby automotive service providers near John Hiester Chevrolet of Lillington?
Yes, nearby automotive service providers include Super Tire, Lillington Small Engine Repair & Sales, and Advance Auto Parts for your vehicle maintenance and parts needs.
How can nearby places like Lillington Middle School or Harnett Health Lillington Rehabilitation be helpful for customers?
Customers visiting from Lillington Middle School or Harnett Health Lillington Rehabilitation can conveniently access the dealership for vehicle purchases or services, making it easier for the community to get quality automotive care.