Business Details
About
Chevrolet DealerGMC DealerCar DealerUsed Car DealerTruck DealerUsed Truck DealerCar Finance and Loan CompanyCar Leasing ServiceAuto Repair ShopAuto Parts & Accessories
At Capital Chevrolet GMC of Lexington, our highly qualified and professional team takes every opportunity to assist our shoppers. Based on commitment and excellent customer service, we are dedicated to making your car shopping experience comfortable and enjoyable.
Location
Hours
Reviews
4.5
1,100 reviews
5 stars
889
4 stars
70
3 stars
28
2 stars
18
1 star
95
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and professional service from staff, highlighting their attentiveness and willingness to help.
Timeliness
Several reviews noted the quick service and timely completion of repairs and vehicle purchases, contributing to a positive experience.
Sales Experience
Customers reported a generally smooth and pleasant car buying process, although some expressed concerns about pressure tactics from the finance department.
Communication Issues
A few customers experienced problems with communication, particularly regarding vehicle availability and financing details, leading to frustration.
Service Quality
While many reviews praised the quality of repairs and service, there were instances of dissatisfaction regarding unresolved issues after service.
- JAJessica Almond2 days ago5.0Our Salesman Michael was awesome. If you visit Capital of Lexington ask for him. We definitely can’t forget Matt our Finance guy. He made the process that’s usually painful very entertaining. Both of these guys were great to work with. They were upfront and honest and just very easy to work with. So if you visit Capital of Lexington ask for Michael and Matt you won’t regret that combination. Thanks again for everything! Jessica & Chris Almond
- AKA Kiss3 days ago1.0I made an appointment because my trunk wouldn't stay shut. I figured it was an old car and the trunk release cable was probably stretched and needed to be replaced. But when I arrived for my appointment the service writer, Ashleigh (so?), told me my car needed to go to a body shop. She said she didn't want to waste my time or money. My car wasn't there long enough for a mechanic to look at it. So I wasn't charged but I'm wondering how she determined my car needed to go to an auto body shop. I took my car to another dealership and they replaced the trunk release cable and all is well. If she is that incompetent why is she working as a service writer? Why is she working at a car dealership she seems to be completely clueless about cars. And why is a service writer determining what cars get seen by a mechanic and which cars do not? That's a pretty easy repair for a mechanic. Certainly you guys can do better.
- TCTony CravenNov 14, 20255.0Mike Ferrell and his team made our purchase experience better than we could have hoped for. Mike’s dedication to customer service and personalized attention to his customers is why we keep going back to Capital Chevrolet in Lexington whenever we have a vehicle need. Shout out to Matt in Financing and his personal attention as well! Thanks from Craven Sign Services, Inc., in High Point, NC.
- MMMyra MainzNov 11, 20255.0Staff was helpful and friendly. We were in and out quickly and they were fair with trade amount. Trustworthy in my opinion based on our interaction. A little pushy on extended warranty and gap insurance, which I understand. I will say not as obnoxious as VanYork about it. The team was polite and respectful. Recommend them.
- SHShanquilla HoltNov 7, 20251.0Very disappointed in Team Chevrolet. My gmc is having the shift to park issue as it did in 2020. I have always had everything done as far as oil change etc from the time I purchased the car with them. Now they are telling me that I have to pay 175 diagnostic when I already know what the issue is and the girl on the phone said she can’t give me a price on how much it would be to fix it. No help at all. I think I will just take my car else where from now on.
Frequently Asked Questions About Capital Chevrolet GMC of Lexington
What types of vehicles does Capital Chevrolet GMC of Lexington offer?
Capital Chevrolet GMC of Lexington offers Chevrolet and GMC new and used cars, trucks, and SUVs, along with financing and leasing services.
What are the operating hours for Capital Chevrolet GMC of Lexington?
The dealership is open Monday through Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 5:00 PM, and is closed on Sundays.
Can I get my vehicle serviced or get an oil change at Capital Chevrolet GMC of Lexington?
Yes, the dealership provides auto repair services including oil changes.
What payment methods are accepted at Capital Chevrolet GMC of Lexington?
They accept payment by cash, check, MasterCard, and Visa.
Where is Capital Chevrolet GMC of Lexington located?
It is located at 96 Radio Dr, Lexington, NC 27292, United States.
How can I contact Capital Chevrolet GMC of Lexington for inquiries or appointments?
You can call them at +1 336-948-8055 or visit their website at https://www.capitalchevroletgmcoflexington.com/ for more information and to contact them.
Are there other car dealerships near Capital Chevrolet GMC of Lexington?
Yes, nearby car dealerships include Davis Chevrolet Buick GMC, Capital Chevrolet Buick GMC, and M & L Chrysler Dodge Jeep Ram, providing customers with various options for vehicle shopping.
What nearby amenities are available if I visit Capital Chevrolet GMC of Lexington?
While visiting, you can also check out nearby spots such as Snap Fitness gym for a workout, Regency Inn if you need accommodation, and Piedmont Candy Company for sweets and desserts.
Are there any community services or health facilities near Capital Chevrolet GMC of Lexington?
Nearby community services and health facilities include Dav Chapter 39 public service, Greystone Chiropractic, Davidson County Communications EMS services, and Lincare home health care.
Does Capital Chevrolet GMC of Lexington provide a comfortable shopping experience?
Yes, the dealership is committed to excellent customer service and strives to make your car shopping experience comfortable and enjoyable.