Capital Chevrolet GMC of Lexington

4.5
1125 reviews

About

Chevrolet DealerGMC DealerCar DealerUsed Car DealerTruck DealerUsed Truck DealerCar Finance and Loan CompanyCar Leasing ServiceAuto Repair ShopAuto Parts & Accessories
At Capital Chevrolet GMC of Lexington, our highly qualified and professional team takes every opportunity to assist our shoppers. Based on commitment and excellent customer service, we are dedicated to making your car shopping experience comfortable and enjoyable.

Location

Capital Chevrolet GMC of Lexington
96 Radio Dr, Lexington, NC
27292, United States

Hours

Reviews

4.5
1,125 reviews
5 stars
912
4 stars
68
3 stars
29
2 stars
18
1 star
98

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly and helpful staff, highlighting their professionalism and attentiveness during both sales and service interactions.

Efficiency

Many reviews noted quick service and efficient processes, with customers appreciating the minimal wait times for both vehicle purchases and service appointments.

Communication

While most feedback was positive regarding communication, some customers expressed frustration with a lack of clarity and coordination, particularly regarding vehicle availability and service updates.

Sales Experience

The sales team received commendations for being non-pushy and accommodating, making the car buying experience enjoyable and stress-free for many customers.

Service Quality

Overall, the service department was recognized for quality repairs and timely service, although there were isolated complaints about specific service experiences.
  • TP
    Tammy Parkins
    1 day ago
    5.0
    Excellent sales & service. They made car buying simple & not an all day long affair like other places. They stood by their word on a needed car repair and all personnel encountered were friendly & helpful.
  • JM
    John Magee
    3 days ago
    5.0
    Bought a new Tahoe from here. Great price and great customer service! Stephen and Matt were especially helpful! I will be purchasing and servicing my vehicles there in the future! Highly recommended!!
  • BS
    Beth Solseth
    Jan 6, 2026
    2.0
    They quickly gave me a cost for repair for a very high price. I was able to get two other estimates at local shops for less than half Capital’s cost. Unfortunately I couldn’t use them due to their high cost and moved the vehicle. Capital also charged a fee of about $180 for a diagnosis. Again an overcharge. My vehicle was 4,000 miles out of drive train warranty.
  • JL
    John Little
    Jan 3, 2026
    4.0
    SALESMAN WAS VERY GOOD AND SHOWED CONCERN VEHICLE HAS PROBLEMS AS I AM GETTING TIRES NEED SERVICES WARNING AND CHECK ENGINE LIGHT KEEPS GOING ON AND OFF AT DIFFERENT TIMES. CODE SAYS P0024
  • CB
    Christian Baxley
    Jan 2, 2026
    1.0
    Would not waste my time ! This place of business is a joke . The only person that was good to try to buy a car from is the salesman lady . The used car manger is very inexperienced And the finance guy clearly doesn’t know what he’s doing, but it’s like those saying hires any and everybody . I was diagnosed with ALS and the way they talked to me and then all of a sudden I’m a liar, then they said the trade-in is not yours, but it was on my credit report And they called and use my social to get pay off . Then they called me a liar, and we will not deliver it. You’re not the person who you say you are, all lies, they’re very pushy And they put in all these amendments that you must buy Window tint, capital ceramic coating, which is spray wax and you can buy a bottle of it for eight bucks . I wouldn’t buy from these people if they were selling me a brand new truck 80 percent off. They treat you like you’re nothing and the way they attacked me and I corrected everything I’m still a liar when they were proven wrong, I thought Hendrick was bad, buddy. I wouldn’t buy nothing from these people. I even told him I had somebody go up there and look at the vehicle And I told him the tires were bad, but I’m not who I say I am, which Blows my mind, he was actually a deputy sheriff Of the county in Lexington, North Carolina. The used car manager needs to go back to school and get ethic. Because now I’m reporting them to GM because my cousin Justin Autry is executive with GM and the way they talk to me And definitely being a cripple there’s no words for it. You’re a number and that’s all you will be with them. I should send the ALS protesters up there for the way they talk to me Because dealerships like this need to be stopped, all they did was lie definitely did use car manager And I told them to only send it to GM financial and they did but the trigger happy Unexperienced finance manager doesn’t know the word no and all of a sudden I started getting Alerts That he was submitting it to all these other banks, trying to get a better interest rate which I don’t care about the rate is being refinanced Once it’s titled . But like I said all they care about is the 2% buy rate they get back from the bank And how much extended warranty in wheel care they want to sell you which they make 300% profit off all of it And I told him I didn’t want any of that and when GM approved me, they were not giving them the option to do that and the finance manager did not But beware a capital Chevrolet of Lexington

Frequently Asked Questions About Capital Chevrolet GMC of Lexington

What types of vehicles does Capital Chevrolet GMC of Lexington offer?

Capital Chevrolet GMC of Lexington offers Chevrolet and GMC new and used cars, trucks, and SUVs, along with financing and leasing services.

What are the operating hours for Capital Chevrolet GMC of Lexington?

The dealership is open Monday through Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 5:00 PM, and is closed on Sundays.