Business Details
About
Auto MaintenanceAuto Repair Shop
Rivian's Service Centers are by appointment only. Rivian is an electric vehicle maker, and our Service Centers are where we provide service and maintenance. You can submit a service issue directly through the Rivian app or call the 24/7 Rivian Service Support Team. Our team of service advisors will set out the optimal repair plan to get you back on the road. The service center has a waiting room with Wi-Fi, water, and snacks.
Location
Hours
Frequently Asked Questions About Rivian Service Center
What is the address of the Rivian Service Center in Knightdale?
The Rivian Service Center is located at 520 Hinton Pond Road, suite 164, Knightdale, NC 27545, USA.
What are the operating hours of the Rivian Service Center?
The service center is open Monday through Friday from 8:00 AM to 6:00 PM and is closed on Saturdays and Sundays.
Do I need an appointment to get service at the Rivian Service Center?
Yes, Rivian's Service Centers are by appointment only to ensure optimal repair planning and service efficiency.
How can I submit a service request or get support for my Rivian vehicle?
You can submit a service issue directly through the Rivian mobile app or call the 24/7 Rivian Service Support Team for assistance.
What amenities are available at the Rivian Service Center waiting area?
The waiting room offers complimentary Wi-Fi, water, and snacks for customers during their service appointments.
Where can I find the official Rivian service website to book or learn more about service options?
You can visit Rivian's official service website at https://rivian.com/experience/service to book appointments and explore service options.
What nearby shopping options are available near the Rivian Service Center for customers to visit?
Nearby shopping spots include Bed Bath & Beyond, HomeGoods, Michaels craft shops, Ross Dress for Less, and Kirkland's furniture store, offering a variety of home goods, crafts, and apparel.
Are there any nearby print or office supply stores close to the Rivian Service Center?
Yes, OfficeMax Print & Copy and OfficeMax Knightdale 6756 offer printing services, office equipment, and tech support near the service center.
What pet care services are available near the Rivian Service Center?
Pet owners can visit VETCO Vaccination Clinic at PETCO, Petco pet store, and PetSmart Grooming nearby for veterinary care, supplies, and grooming services.
How does the proximity of UPS Access Point help Rivian Service Center customers?
The nearby UPS Access Point provides convenient shipping and post office services, allowing customers to easily send or receive packages while their vehicle is serviced.