Hillsborough Chrysler Dodge Jeep Ram

4.6
685 reviews

About

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Serving residents of Hillsborough, Chapel Hill, and Mebane, NC, Hillsborough Chrysler Dodge Jeep Ram is the dealership you can count on to make your vehicle dreams come true. Our dedicated sales staff works hard to form long-lasting relationships with every customer who walks through our doors.

Location

Hillsborough Chrysler Dodge Jeep Ram
2000 NC-86, Hillsborough, NC
27278, United States

Hours

Reviews

4.6
685 reviews
5 stars
576
4 stars
35
3 stars
9
2 stars
7
1 star
58

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their exceptional service, particularly highlighting salespeople like Bryan Jones and Julius Borunda for their professionalism and attentiveness.

Service Department Issues

Several reviews indicated significant problems with the service department, including poor communication, delays, and dissatisfaction with repairs and diagnostics.

Sales Experience

While many customers had positive experiences purchasing vehicles, some reported issues with pricing transparency and organization during the buying process.

Mixed Reviews

Overall, the dealership received a mix of positive and negative feedback, with some customers expressing frustration over specific incidents while others praised the dealership highly.
  • DM
    David Melton
    1 day ago
    5.0
    Kelvin was a great salesman to work with,,,We really appreciate His sincere honesty.Just so ya know,,,He works @ Hillsborough CDJR.
  • MR
    Mary Ramirez
    3 days ago
    5.0
    Kelvin was excellent! He was very helpful and explained everything from the start - super knowledgeable! He went above and beyond our expectations, making it possible for my son to buy his first truck. We're very happy with his customer service and would 100% recommend him 😊 Thank you to the entire team!!
  • SS
    Sara Smith
    5 days ago
    1.0
    Absolutely the worst dealership I have ever visited. Randy and Chris are horrible. Sales staff is non existent. Dealership is always a ghost town. They need some new managers in there asap for Capital may just need to sell. Dealership look new, but the people working are awful. 0 stars would still be too many.
  • CM
    Cooper McKinnon
    Jan 1, 2026
    1.0
    I am confident the only reason the reviews are even a 4.6 is because they heavily incentivize a 5 star review in the selling process. This is by far the worst experience I have ever had in my life at a dealership. Sale went fine but my truck has been with them for nearly 2 months for a repair and they don't have loaner vehicles. They constantly lie and say they will call back but never do. Avoid this dealership like the plague.
  • GH
    George H
    Dec 30, 2025
    2.0
    Saw a RAM truck that i liked and wanted to trade in my current car. Sent an inquiry, Brittany called right back and i told her about the trade in to which she said that someone from sales will call me tomorrow to ask for VIN pictures and all that. Nobody called. At 3pm i called the dealership and spoke with Bryan, told him the same story, to which he said he will give me a call back in an hour to give me an estimate on the trade in. Guess what? Like other people were saying in the reviews, no one called. Too bad, i really liked that car

Frequently Asked Questions About Hillsborough Chrysler Dodge Jeep Ram

What types of vehicles does Hillsborough Chrysler Dodge Jeep Ram offer?

Hillsborough Chrysler Dodge Jeep Ram offers new and used vehicles including Chrysler, Dodge, Jeep, and Ram models.

Where is Hillsborough Chrysler Dodge Jeep Ram located?

It is located at 2000 NC-86, Hillsborough, NC 27278, USA.