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Serving residents of Hillsborough, Chapel Hill, and Mebane, NC, Hillsborough Chrysler Dodge Jeep Ram is the dealership you can count on to make your vehicle dreams come true. Our dedicated sales staff works hard to form long-lasting relationships with every customer who walks through our doors.
Location
Hillsborough Chrysler Dodge Jeep Ram
2000 NC-86, Hillsborough, NC
27278, United States
Hours
Reviews
4.6
685 reviews
5 stars
576
4 stars
35
3 stars9
2 stars7
1 star
58
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their exceptional service, particularly highlighting salespeople like Bryan Jones and Julius Borunda for their professionalism and attentiveness.
Service Department Issues
Several reviews indicated significant problems with the service department, including poor communication, delays, and dissatisfaction with repairs and diagnostics.
Sales Experience
While many customers had positive experiences purchasing vehicles, some reported issues with pricing transparency and organization during the buying process.
Mixed Reviews
Overall, the dealership received a mix of positive and negative feedback, with some customers expressing frustration over specific incidents while others praised the dealership highly.
- DMDavid Melton1 day ago5.0Kelvin was a great salesman to work with,,,We really appreciate His sincere honesty.Just so ya know,,,He works @ Hillsborough CDJR.
- MRMary Ramirez3 days ago5.0Kelvin was excellent! He was very helpful and explained everything from the start - super knowledgeable! He went above and beyond our expectations, making it possible for my son to buy his first truck. We're very happy with his customer service and would 100% recommend him 😊 Thank you to the entire team!!
- SSSara Smith5 days ago1.0Absolutely the worst dealership I have ever visited. Randy and Chris are horrible. Sales staff is non existent. Dealership is always a ghost town. They need some new managers in there asap for Capital may just need to sell. Dealership look new, but the people working are awful. 0 stars would still be too many.
- CMCooper McKinnonJan 1, 20261.0I am confident the only reason the reviews are even a 4.6 is because they heavily incentivize a 5 star review in the selling process. This is by far the worst experience I have ever had in my life at a dealership. Sale went fine but my truck has been with them for nearly 2 months for a repair and they don't have loaner vehicles. They constantly lie and say they will call back but never do. Avoid this dealership like the plague.
- GHGeorge HDec 30, 20252.0Saw a RAM truck that i liked and wanted to trade in my current car. Sent an inquiry, Brittany called right back and i told her about the trade in to which she said that someone from sales will call me tomorrow to ask for VIN pictures and all that. Nobody called. At 3pm i called the dealership and spoke with Bryan, told him the same story, to which he said he will give me a call back in an hour to give me an estimate on the trade in. Guess what? Like other people were saying in the reviews, no one called. Too bad, i really liked that car
Frequently Asked Questions About Hillsborough Chrysler Dodge Jeep Ram
What types of vehicles does Hillsborough Chrysler Dodge Jeep Ram offer?
Hillsborough Chrysler Dodge Jeep Ram offers new and used vehicles including Chrysler, Dodge, Jeep, and Ram models.
Where is Hillsborough Chrysler Dodge Jeep Ram located?
It is located at 2000 NC-86, Hillsborough, NC 27278, USA.
What are the dealership's hours of operation?
The dealership is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 4:00 PM, and closed on Sundays.
What payment options are available at Hillsborough Chrysler Dodge Jeep Ram?
Customers can pay using cash, check, financing, Mastercard, or Visa.
How can I contact Hillsborough Chrysler Dodge Jeep Ram?
You can reach them by phone at +1 984-983-6252 or visit their website at https://hillsboroughcdjr.com.
Does Hillsborough Chrysler Dodge Jeep Ram have a social media presence?
Yes, they have a Facebook page available at https://www.facebook.com/134773867250322.
Can I get vehicle financing options at this dealership?
Yes, the dealership offers car finance and loan services.
Are there tire shops near Hillsborough Chrysler Dodge Jeep Ram?
Yes, nearby tire shops include Triangle Tires and Mavis Tires & Brakes, which can be convenient for maintenance or replacements after purchasing a vehicle.
Where can I refuel or wash my car near Hillsborough Chrysler Dodge Jeep Ram?
Nearby gas stations and convenience stores like Sheetz, Eagles, and Refuel offer fuel and car wash services, making it convenient to maintain your vehicle close to the dealership.
What dining options are available near the dealership?
You can enjoy meals at nearby restaurants such as City Bus Burritos and Tacos, Murry's, Taqueria Mariposa, and Burger King before or after your visit.