Paramount Volvo of Hickory

4.5
176 reviews

About

Volvo DealerVolvo
Visit Paramount Volvo of Hickory to experience our full lineup of Volvo Cars, Crossovers and SUVs. We have a large selection of new cars, Certified Pre-Owned, service, parts, and financing. Located in Hickory this Volvo dealer is located at 1205 South Center St..

Location

Paramount Volvo of Hickory
1205 South Center St., Hickory, NC
28602, United States

Hours

Reviews

4.5
176 reviews
5 stars
139
4 stars
14
3 stars
7
2 stars
3
1 star
13

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the dealership for its exceptional customer service, highlighting the friendliness and helpfulness of the staff.

Sales Experience

Numerous reviews noted a positive and stress-free car buying experience, with several customers mentioning the professionalism and knowledge of the sales team.

Service Department Issues

Some customers reported significant issues with the service department, including poor communication, lack of organization, and incomplete service work.

Post-Sale Support

There were mixed reviews regarding post-sale support, with some customers expressing dissatisfaction over unresolved issues with their vehicles after purchase.
  • MW
    Miranda White
    Dec 24, 2025
    5.0
    Had the best experience with Paramount Volvo of Hickory! From the first form of communication from Britt Wright I was impressed. Being in Sales myself I took some notes! Cole in finance was excellent! I was very impressed with how personable everyone has been! Defiantly will be working with Britt and Cole for my next vehicle!
  • EM
    E M
    Dec 10, 2025
    5.0
    Took my new Volvo there for the first time…best customer service in the Service department! Highly recommend.
  • MB
    Megan Barnett
    Nov 15, 2025
    1.0
    I’m extremely disappointed with my recent experience at this Volvo dealership. I scheduled an appointment, brought my car in to have a specific part fixed, only to show up and find out absolutely nothing had been done. When I came to pick up my car, nobody knew what condition it was in. They told me they needed to order a part that wouldn’t arrive until the following week — something they never bothered to call, text, or email me about. When I asked if at least my oil change had been completed, the response I got was, “We don’t know.” How does a service department not even know what work was or wasn’t done on a vehicle? The lack of communication and organization is unacceptable. I expected much better from a Volvo dealership.
  • MM
    Martin Metzker
    Oct 27, 2025
    5.0
    This was our first Volvo purchase at Paramount. Deal was done via text. We received a very fair final price. Sara was incredibly responsive. The pick up was seamless. Sara made sure our new vehicle was set up properly and we understood the operation of the vehicle. Zack handled the warranty and it was all with electronic documents. Again, the final pricing was fair. In my mind this transaction was a win-win. Would definitely purchase our next Volvo at this dealership. We plan to give their service center a try for not only our new Volvo, but our existing one.
  • EH
    Elizabeth Hancock
    Sep 4, 2025
    5.0
    Courteous and accommodating. Also - Bonus - good snacks in the waiting area. 😂

Frequently Asked Questions About Paramount Volvo of Hickory

What types of vehicles does Paramount Volvo of Hickory offer?

Paramount Volvo of Hickory offers a full lineup of Volvo cars, crossovers, and SUVs, including new and Certified Pre-Owned vehicles.

Where is Paramount Volvo of Hickory located?

Paramount Volvo of Hickory is located at 1205 South Center St., Hickory, NC 28602, USA.