Paramount Volvo of Hickory

4.5
174 reviews

About

Volvo Dealer
Visit Paramount Volvo of Hickory to experience our full lineup of Volvo Cars, Crossovers and SUVs. We have a large selection of new cars, Certified Pre-Owned, service, parts, and financing. Located in Hickory this Volvo dealer is located at 1205 South Center St..

Location

Paramount Volvo of Hickory
1205 South Center St., Hickory, NC
28602, United States

Hours

Reviews

4.5
174 reviews
5 stars
137
4 stars
14
3 stars
7
2 stars
3
1 star
13

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the dealership for its exceptional customer service, highlighting the professionalism and attentiveness of the staff.

Sales Experience

Numerous reviews noted a positive car-buying experience, with customers appreciating the no-pressure sales approach and fair pricing.

Service Quality

While many customers were satisfied with the service department, some expressed concerns about communication and service quality, indicating inconsistency in experiences.

Communication

Several reviews highlighted the dealership's effective communication, especially during the sales process, although some customers reported issues with follow-up and transparency.

Overall Satisfaction

Overall, customers expressed high satisfaction with their purchases and the dealership's service, with many stating they would return for future vehicle needs.
  • MB
    Megan Barnett
    Nov 15, 2025
    1.0
    I’m extremely disappointed with my recent experience at this Volvo dealership. I scheduled an appointment, brought my car in to have a specific part fixed, only to show up and find out absolutely nothing had been done. When I came to pick up my car, nobody knew what condition it was in. They told me they needed to order a part that wouldn’t arrive until the following week — something they never bothered to call, text, or email me about. When I asked if at least my oil change had been completed, the response I got was, “We don’t know.” How does a service department not even know what work was or wasn’t done on a vehicle? The lack of communication and organization is unacceptable. I expected much better from a Volvo dealership.
  • MM
    Martin Metzker
    Oct 27, 2025
    5.0
    This was our first Volvo purchase at Paramount. Deal was done via text. We received a very fair final price. Sara was incredibly responsive. The pick up was seamless. Sara made sure our new vehicle was set up properly and we understood the operation of the vehicle. Zack handled the warranty and it was all with electronic documents. Again, the final pricing was fair. In my mind this transaction was a win-win. Would definitely purchase our next Volvo at this dealership. We plan to give their service center a try for not only our new Volvo, but our existing one.
  • EH
    Elizabeth Hancock
    Sep 4, 2025
    5.0
    Courteous and accommodating. Also - Bonus - good snacks in the waiting area. 😂
  • GK
    George Kopacki
    Jul 31, 2025
    5.0
    I took my 2020 Volvo in for regular service, but I asked them to check an added issue that I had concern about. They kept me fully informed throughout the visit and confirmed my concern. All services and repairs were done quickly and thoroughly. Everyone I dealt with was courteous and helpful. I couldn't have been more satisfied with their performance. Thanks, Paramount, for taking such great care of me and my Volvo.
  • DS
    Denise Smith
    Jun 30, 2025
    5.0
    Paramount is amazing! They take great care of my Volvo and are very hospitable while waiting for service. Heather, my Service Technician is awesome. She went above and beyond to make sure I was taken care of while I was there! Love that they share videos of my car being serviced what it looks like underneath and I’m made aware of any concerns that might need to be addressed! Paramount has made it an extra nice benefit of loving my Volvo! Great job as always Paramount!!

Frequently Asked Questions About Paramount Volvo of Hickory

What types of vehicles does Paramount Volvo of Hickory offer?

Paramount Volvo of Hickory offers a full lineup of Volvo cars, crossovers, and SUVs, including new and Certified Pre-Owned vehicles.

Where is Paramount Volvo of Hickory located?

Paramount Volvo of Hickory is located at 1205 South Center St., Hickory, NC 28602, USA.