Customers reported a mix of experiences, with some praising the professionalism and quick response of drivers, while others highlighted severe delays and unprofessional behavior from staff.
Pricing Issues
Multiple reviews indicated dissatisfaction with pricing practices, including unexpected charges and perceived scams, leading to accusations of dishonesty.
Communication Problems
Many customers experienced poor communication, including long wait times for service updates and unresponsive staff, contributing to frustration.
Customer Experience
While some customers had positive interactions with friendly and helpful staff, numerous reviews pointed to aggressive behavior and a lack of accountability from management.
GR
GIUSEPPE Russo
Aug 12, 2025
5.0
Fast and professional service, and very affordable too.
Excellent work.
CH
Chad Hill
Jun 19, 2022
5.0
They done great always answered
CM
Chrystal Marionn
Mar 15, 2019
1.0
Waited 2 hours. They never showed up. Not professional at all. When I called back they wouldn't answer the phone.
Frequently Asked Questions About Sawyer's Towing & Transport, LLC
What services does Sawyer's Towing & Transport, LLC offer?
Sawyer's Towing & Transport, LLC provides towing services, vehicle transportation, motor club services, accident towing, auto lockouts, truck transportation, van transportation, and SUV transportation.
What are the operating hours of Sawyer's Towing & Transport, LLC?
The company offers 24-hour towing services every day of the week, with additional business hours from Monday to Friday, 9 AM to 5 PM.
Where is Sawyer's Towing & Transport, LLC located?
The business is located at 2710 S York Rd., Gastonia, NC, 28052, United States.
What payment methods are accepted by Sawyer's Towing & Transport, LLC?
They accept American Express, cash, check, MasterCard, and Visa payments.
How can I contact Sawyer's Towing & Transport, LLC?
You can call them at +1 704-867-6005 or email at sawyerstransport@yahoo.com.
Is Sawyer's Towing & Transport, LLC associated with any business organizations?
Yes, they are part of the Gastonia Business Bureau.
What languages are supported by Sawyer's Towing & Transport, LLC?
They provide services in English.
Are there any convenient gas stations near Sawyer's Towing & Transport, LLC location?
Yes, nearby gas stations include CITGO, Pit Stop Xpress, Speedway, and Mike's Food Store, which can be useful for refueling before or after your towing service.
What automotive-related businesses are near Sawyer's Towing & Transport, LLC?
Nearby automotive services include Royal Motorcycle Shop (motorcycle repair and dealer), American Tire and Racing (tire dealer and automotive parts), Buzz City Automotive (car dealer), and Mark's Garage (automotive repair). These could be convenient for additional vehicle maintenance or repairs.
Are there any dining options near Sawyer's Towing & Transport, LLC?
Yes, nearby dining options include Azteca Love (Italian restaurant), Black's Barbecue (American barbecue), and Dunkin' Donuts for coffee and snacks, great for meals before or after your visit.