Jiffy Lube

4.3
515 reviews

About

Oil Change Service StationBrake ShopCar Battery StoreTire ShopCar Inspection Station
Jiffy Lube offers fast, quality oil changes performed by trained technicians in FAYETTEVILLE. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube
3816 Raeford Rd, Fayetteville, NC
28304, United States

Hours

Reviews

4.3
515 reviews
5 stars
361
4 stars
65
3 stars
19
2 stars
14
1 star
56

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and professional service provided by the staff.

Efficiency

Several reviews highlighted quick service times, with many customers being in and out within 30 minutes.

Pricing Issues

Some customers expressed concerns about high prices and inconsistent quotes for services.

Inspection Complaints

There were multiple complaints regarding state inspection practices, with some customers feeling they were misled or scammed.

Staff Professionalism

While many reviews noted the professionalism of the staff, there were also reports of rudeness and unhelpfulness from certain employees.
  • BC
    Bee Culture
    5 days ago
    1.0
    Did an estimate for a conventional oil change. Had a coupon for $20 off so it should have come to about $50. This man comes back and tells me bc of the engine I have I had to get an oil change that was over $100 but theyll give it to me for the original price of the one I signed up for without the coupon. I dont have a choice but to pay it bc its already done. Thieves. Thats what they are. Never again
  • JG
    Janon Gerardi
    Nov 16, 2025
    3.0
    On Saturday, December 15th I went to my usual Jiffy Lube #28 to get my tires rotated. The posted price was $29.99 (not including tax) but an extra $9.99 for shop supplies? I can't think of what were supplies used for rotating tires. Except for maybe soap and water??
  • TN
    Tan Ngo
    Nov 14, 2025
    5.0
    Excellent service, Travis gave good recommendations and the wait time was not long
  • LT
    Lacey Tyler
    Nov 7, 2025
    5.0
    Very professional service and excellent customer support. Fast and reliable customer support.
  • IJ
    Ivine Jones
    Nov 2, 2025
    5.0
    The Team of personnel were Great and I would like to Honor Anthony for the willingness to patiently hear out my issues and the Team squared me away (Well Done) This Jiffy Lube location has my Trust and Confidence for going the distance to meet customer objective. 👍

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service