Jiffy Lube

3.9
516 reviews

About

Oil Change Service StationBrake ShopCar Battery StoreTire ShopCar Inspection StationJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in DURHAM. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube
2515 Durham Chapel Hill Blvd, Durham, NC
27707, United States

Hours

Reviews

3.9
516 reviews
5 stars
326
4 stars
46
3 stars
27
2 stars
22
1 star
95

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and professional staff, highlighting their helpfulness and efficiency.

Upselling Concerns

Several reviews mentioned aggressive upselling tactics, with customers feeling pressured to purchase unnecessary services or products.

Service Speed

While some customers experienced quick service, others reported long wait times, particularly for inspections.

Mixed Experiences

Feedback varied significantly, with some customers expressing satisfaction with the service while others reported negative experiences, including rude staff and miscommunication.
  • TS
    Trudy Smith
    5 days ago
    1.0
    I came in for an oil change and left with a $350 bill (after a discount on the synthetic oil change and coolant flush). My mistake was asking them to change my wiper blades. I paid the bill which included wiper blades at $39.99 each. I researched the blades and they are commonly found for $39.99 for a 2 pack! I asked them to remove them after I had paid and they refused saying that would be unprofessional! What is unprofessional is this type of price gauging!!
  • MP
    Matt Pressley
    Jan 5, 2026
    5.0
    I told them I was here last time for a full synthetic oil change and inspection. I asked if it would be an hour. They said 20 minutes, no more. When I came to the counter, they said they were charging me for an oil change. I said, "what about the oil change?"
  • ML
    Megan LaCasse
    Dec 31, 2025
    1.0
    I took my car here for an oil change and the staff did not tighten my drain cap all the way and all the oil leaked out when I got home. Very disappointed with the service and any potential damage to my engine.
  • QS
    Quintisha Sherard
    Dec 31, 2025
    5.0
    Clarissa was very nice and informative about my services and car. This jiffy lupe set a great atmosphere where it is a great experience to converse with other customers while we waited for our car.This store is my favorite spot to come when I come to Durham, NC.
  • VB
    V B
    Dec 26, 2025
    5.0
    I’d like to leave a review. Travis and Kassi provided truly first‑class service. This was my first time coming in for an oil change in two years. I started changing my oil myself after having a bad experience at another Jiffy Lube station where the workers hit my car. With some skepticism, I returned to Jiffy Lube because I began using a gas car for work again. I was pleasantly surprised to receive such excellent service. Travis offered to clean my headlights and did it incredibly quickly and efficiently. Kassi handled the oil change perfectly, and the whole team was very friendly. These are some of the best employees at Jiffy Lube. I wish them continued career growth. Happy holidays to everyone!

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service