Crenshaw Hyundai

Reviews

• AK

  Ashley Kennie

  Jan 2, 2026
  5.0
  I’ve had an outstanding experience with the Crenshaw Hyundai Service Department, and I can honestly say they set the bar for what customer service should look like in the automotive world. From the moment I pulled in, the team made me feel welcomed, respected, and genuinely valued — not just another appointment in the schedule. I want to give a special shout-out to Greg, the Service Manager. Greg went above and beyond to ensure everything was handled with care. His expertise, patience, and genuine commitment to customer satisfaction stood out immediately. He addressed all my concerns, provided clear updates, and made sure I felt confident in the service my vehicle was receiving. It’s rare to find someone in this role who combines technical knowledge with such a personal, attentive approach — Greg does just that, and it makes all the difference. Thank you to everyone at Crenshaw Hyundai, and especially to Greg, for making car maintenance a positive experience!
• TP

  Tommiah Pierson

  Jan 1, 2026
  5.0
  The finance manager Philip and the sales guy Anthony really made me feel at home, like family! I loved every bit of conversation I had with the both of them and they made sure they got me into a vehicle 🤍 what a life changing experience it was to finance my first car with them!!! Pure joy!
• KT

  Kent Thompson

  Jan 1, 2026
  5.0
  Bought a new Tucson from James….a pleasant experience throughout the process. They were busy at the time and it took a Little longer than normal but I would still rate the experience five star. I have never owned a Hyundai before so the Jury is still out on performance and service.
• DC

  Dianna Cassiday

  Jan 1, 2026
  5.0
  I purchased a used Palisade from a different dealer in town and in my first oil change there was an issue with the oil case housing that they couldn’t fix and I was told I would have to take it to a Hyundai dealer. Panicked and upset I drove straight to Crenshaw hoping for help and reassurance that my vehicle wasn’t going to leave me stranded and change all of my holiday travel plans. The service writer was nothing short of amazing! I gave him the information I was given, and he called the other dealer (twice) to save me on diagnostic costs. When he couldn’t get his questions answered completely, the service manager stepped in and was able to get information needed. They ordered the parts, used the extended warranty that was not purchased through them and had my vehicle scheduled for repairs in 2 business days. They told me it would be an hour long repair but was finished within about 20 minutes. Thanks to all of you at Crenshaw that saved my holiday plans and repaired my vehicle before Christmas!
• MM

  Marjorie Morgan

  Dec 31, 2025
  5.0
  I have been having an issue with the radio in my Kia K5 due to an update from Kia and it is out of the factory warranty. I have an extended warranty that would cover the diagnostics but my local Kia Dealerships would not accept my extended warranty to cover this issue. I decided to reach out to Crenshaw Hyundai and they said they have worked with my extended warranty company in the past and never had an issue. They scheduled me to come in the next day, and I am grateful for the help that I received from Kyle @ Crenshaw!

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