Land Rover Asheville

Reviews

• RB

  Richard Barrick

  today
  1.0
  Not a great experience with Land Rover Asheville. I purchased a certified pre-owned Range Rover Sport with 18k miles. The buying experience was smooth, and I’ve enjoyed the vehicle. That said, I was initially hesitant due to the brand’s reputation for reliability issues. About five months in, the vehicle broke down and left me stranded on the side of the road. It ultimately spent two months in the shop. Since Land Rover Greensboro is the closest dealership to me, I had it towed there. To their credit, they were excellent to work with throughout the process. Unfortunately, my experience with Asheville after the sale was the complete opposite. I made multiple calls explaining the situation and asking for assistance, but no one followed through. Calls weren’t returned, I received vague assurances that went nowhere, and there was no visible involvement from management. It felt like there was always an excuse, but never any real support. I understand that issues can happen with any vehicle. What matters is how a dealership responds when they do, and in this case, the lack of communication and accountability was disappointing. Everything is great when things are going well, but when they’re not, that’s when customer service truly matters. Based on this experience, I would not do business with Asheville again.
• CG

  Cinthya Garcia

  today
  5.0
  amazing customer service! our sales guy was so informative and so hospitable we walked in with a plan to only look to buy 1 car but walked out buying 2 cars as we felt we had the most trustworthy person helping us. I highly recommend this location (we drove from Charlotte) and ask for Branden!
• LR

  Lois Ray-Paliulis

  5 days ago
  1.0
  Went there today to drive away with a new vehicle and was met with by a condescending rude salesman in a suit that obviously “thought” I couldn’t afford one of his cars!
• TB

  Teresa Bryant Brown

  Apr 7, 2026
  1.0
  just so you know!!!!. beware of this dealership! I left my '25 landrover for them to give me a price for a trade in and I fully meant to trade. THey gave me a ridiculous price, and I ask for a service, which then they gave me a ridiculous price for brake pads- I had the car picked up after a couple of days, and they charged me a service fee, of $240.00. Will never buy another land rover and for sure will never do business with this dealership!! Teresa Bryant Brown
• MB

  Magda Brunell

  Apr 4, 2026
  5.0
  Working with Joshua wax great, he paid attention to why I am having trouble with my car, followed up while I was waiting and explained what work was done and told me to contact immediately if the problem come back.