BMW of Asheville

Reviews

• PY

  Pam Young

  5 days ago
  5.0
  Brought my BMW in for service and to address recall notices. From the moment we made the appointment to picking the car up, we received excellent customer service. Madison, our Service Advisor, is pleasant, thorough and maintained excellent communication. She made the experience smooth and stress free. I’m glad we chose BMW of Asheville. We are happy with their service and professionalism - it was a great experience.
• JR

  John Redmon

  Apr 10, 2026
  5.0
  Had a rear tire blow out while traveling. BMW Roadside dropped it off after hours. Al got in touch first thing next morning. Got the tire put on same day. Told him I was a couple hours away. Said I could pick the car up until 7pm and front desk would check me out. We were able to grab snacks and drinks while there. Most of all Al offered some amazing local restaurants near by for dinner. We tried a awesome place after picking up the car. If ever in the Asheville NC area. Would highly recommend.
• JA

  Jodie Asher

  Apr 9, 2026
  5.0
  We were stranded in need of a specific tire. The entire team came together to work us in same day put on the tires and get us back on the road. The experience was so needed, calming and helpful in a stressful time for us as we needed to complete the remaining 1400 miles of our journey! Thank you all from the bottom of our hearts!
• GW

  Georgia Williams

  Apr 6, 2026
  5.0
  I had the best experience at BMW of AVL. I went in to the dealership looking to trade in my car for an X4. The team found the car I wanted at the price I was willing to spend. Everyone was super knowledgeable and helpful, especially my saleswoman Johnna. She was super kind and very knowledgeable. She kept me updated every step of the way and never made me feel any pressure to buy. I really appreciated Ashlynn's help in the finance department and Brockie's help with getting to know my new vehicle. Thanks so much to everyone!
• AC

  amber charette

  Mar 29, 2026
  5.0
  Stellar service! I had unexpected trouble with my BMW while in Asheville visiting my daughter. My husband called ahead to let them know I was bringing my vehicle over with an issue. They saw me arrive and met me in the parking lot (even on a rainy day) assuring me that they would take good care of me! I had no appointment but they were able to work me in for a diagnostic. While I waited, I had all the comforts of home-fresh baked cookies (the peanut butter are the BEST!), coffee, drinks, snacks AND a chef who serves complimentary breakfast & lunch. WHAT?!? Yep!! I was able to get home that day with a loaner vehicle. They kept us up-to-date on the repair progress and worked with us to arrange to get the vehicle back. I don’t live in Asheville but almost wish I did so I could have my BMW services here all the time!

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