Business Details
About
Volkswagen DealerCar DealerUsed Car Dealer
The Suntrup family have been servicing and selling cars since 1957 for the St Louis area. Bill Suntrup started the first dealership in the 1960s and a decade later his brother, Don Suntrup, began working in the automotive business. From there, the family involvement in the industry blossomed. Among the grown children of both Bill and Don, there are more than 20 additional family members employed in the Suntrup Automotive Group. According to Craig Suntrup, “All the Suntrup’s started early in the business, beginning at about age 12, and working at ‘grunt jobs’ at the dealerships–washing cars, cleaning parts, and painting the walls.”
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.3
1,221 reviews
5 stars
957
4 stars
39
3 stars17
2 stars
31
1 star
177
What are people saying?
AI-generated from recent customer reviews
Sales Experience
Customers consistently praised the sales team for being friendly, knowledgeable, and low-pressure, with many recommending specific salespeople like Brandon, Kai, and Tony.
Customer Service
Overall customer service received high marks, with many reviews highlighting the helpfulness and professionalism of both sales and service staff.
Finance Process
While many customers had positive experiences, some expressed concerns about transparency and communication during the finance process, indicating room for improvement.
Service Department
The service department was frequently commended for its efficiency and quality of service, although a few reviews noted delays during routine maintenance.
- JRJoshua Rosenwinkel1 day ago5.0Just bought a car from Volkswagen and had a great experience thanks to Blaze. He was super easy to work with, really knowledgeable, and made the whole process way less stressful than I expected. No pressure, no salesy vibes — just honest answers and someone who actually wanted to help me find the right car. Blaze took the time to walk me through everything, answered all my questions, and made sure I felt good about the deal before moving forward. The whole experience was smooth from start to finish. If you’re heading to Volkswagen, definitely ask for Blaze. Couldn’t be happier with my new ride!
- MMMaya Miljevic2 days ago5.0Brandon was absolutely fantastic to work with. From start to finish, he was knowledgeable, patient, and never made me feel pressured. He took the time to really listen to what I wanted, answered all my questions honestly, and made the entire process smooth and stress-free. Buying a car can be overwhelming, but Brandon made it feel easy and even enjoyable. I would 100% recommend him to anyone looking for a trustworthy and professional car salesman.
- SDStephanie DavisJan 3, 20265.0If your in the market for a new car or suv go see Kai at Suntrup he helped me in every step of the process he treated my husband, kids, and myself like family from the moment we walked in. He even gave me a walk through about how to control different things on my new SUV from changing the lighting color to how to turn on the defrost lol. I will definitely be recommending him to any and all of my family and friends that may be in looking for their next vehicle!
- RDRosemary DirksJan 2, 20265.0Just bought my second vehicle from Brandon Bolle! He takes excellent care of us! He makes sure any questions are answered. He helped us get an amazing deal on my dream vehicle! I would highly recommend Brandon Bolle and the sales manager to everyone! The service team is amazing as well. We have been going there for about three years and won’t go anywhere else! Thank you all!
- BHBoris HarhajiDec 28, 20255.0I rarely ever leave a review on any product, but car, being such a large purchase deserves one. I reached out to Suntrup online from 900 miles away in PA. Danny did a great job and promptly provided me with car info and price. I agreed on it and process was very smooth to close this transaction. I never bought a car sight-unseen, so I had my doubts, but he did a great job to keep me at ease that car is good, and can car arrived to my door yesterday in mint condition. Even though I paid for shipping, the price was still very competitive, better than my local dealers. Would recommend for purchase ti anyone.
Frequently Asked Questions About Suntrup Volkswagen
What is Certified Pre-Owned?
A Volkswagen Certified Pre-Owned vehicle at Suntrup Volkswagen must pass a 112-point inspection, be no more than six model years old and have fewer than 75,000 miles. It includes a model-specific limited warranty, two years of 24-hour roadside assistance, and a CARFAX® Vehicle History Report.
What’s the difference between hybrid, plug-in hybrid, and electric vehicles?
Hybrid vehicles combine a gasoline engine with an electric motor and battery to increase fuel efficiency. Plug-in hybrids allow extended driving on electric power before the gasoline engine engages. Fully electric vehicles run only on a battery and produce zero tailpipe emissions. At Suntrup Volkswagen you can explore the different driving experiences and how they may fit your lifestyle.
Should I lease or finance my next car?
Leasing at Suntrup Volkswagen can mean lower monthly payments and the ability to drive a new Volkswagen every few years with the latest features. Financing builds equity in your vehicle and lets you keep it as long as you choose, with no restriction on miles. Our finance experts will help you decide which option makes the most sense for you.
How does my credit score affect my car loan interest rate?
A higher credit score generally leads to a lower interest rate. At Suntrup Volkswagen our finance team works with multiple lenders to help buyers with a wide variety of credit situations secure competitive terms and make the process straightforward.
What does a manufacturer’s warranty cover?
Volkswagen’s factory warranty covers defects in materials or workmanship according to the terms for your specific model year. The Certified Pre-Owned warranty provides additional protection beyond standard used-vehicle coverage and includes roadside assistance and other benefits.
What should I do if my check engine light comes on?
If the check engine light is steady you should schedule service at Suntrup Volkswagen as soon as possible to diagnose the issue. If the light is flashing you should pull over safely and contact our service department immediately because it may indicate a serious problem that could cause damage if driven.
What does Volkswagen Certified Pre-Owned mean at Suntrup Volkswagen?
A Volkswagen Certified Pre-Owned vehicle at Suntrup Volkswagen has passed a 112-point inspection, is no more than six model years old with fewer than 75,000 miles, and includes a limited warranty, two years of roadside assistance, and a CARFAX® report.
How do hybrid, plug-in hybrid, and electric vehicles differ?
Hybrids combine gasoline and electric power to improve fuel efficiency, plug-in hybrids can drive longer on electric power before using gasoline, and electric vehicles run solely on battery power with zero emissions.
Should I lease or finance my next Volkswagen?
Leasing offers lower monthly payments and access to new models frequently, while financing builds equity and allows ownership without mileage restrictions. Suntrup Volkswagen's finance experts help choose the best option.
How does my credit score affect my car loan interest rate at Suntrup Volkswagen?
Higher credit scores usually result in lower interest rates. Suntrup Volkswagen's finance team partners with multiple lenders to offer competitive terms for various credit situations.
What coverage comes with Volkswagen's manufacturer’s warranty?
The factory warranty covers defects in materials or workmanship for your model year, while the Certified Pre-Owned warranty adds extra protection and roadside assistance.
What should I do if my check engine light comes on?
If the light is steady, schedule service at Suntrup Volkswagen soon. If flashing, stop driving safely and contact the service department immediately to prevent damage.
What are the operating hours of Suntrup Volkswagen?
Suntrup Volkswagen is open Monday, Wednesday, and Friday from 9 AM to 8 PM; Tuesday, Thursday, Saturday from 9 AM to 6 PM; and closed on Sundays.
Where is Suntrup Volkswagen located and how can I contact them?
Suntrup Volkswagen is located at 6014 S Lindbergh Blvd, St. Louis, MO 63123, USA. You can contact them by phone at +1 314-742-7472.
Are there any nearby car dealerships around Suntrup Volkswagen?
Yes, nearby car dealerships include Suntrup Nissan, Nadja - Suntrup Nissan, Chip Kearney - Suntrup Pre-Owned, Friendly Nissan Fella, and Dave Mungenast St. Louis Honda. Customers can visit these for additional vehicle options or services.
What nearby amenities can I explore before or after visiting Suntrup Volkswagen?
Near Suntrup Volkswagen, you can visit Lion's Choice for a quick meal, Goodwill for thrift shopping, or SSM Health Physical Therapy – PS Kids if you need therapy services. These make convenient stops when in the area.