Business Details
About
Hyundai DealerCar DealerUsed Car Dealer
At Suntrup Hyundai South, we make car buying easy, exciting, and rewarding. With a huge selection of new and used Hyundai vehicles, unbeatable specials, and fast, hassle-free financing, we’re here to help you drive home happy. Trade in your current vehicle for top dollar or keep your car running like new with expert Hyundai service. Experience the Suntrup difference—visit us today and get behind the wheel of your dream car!
Location
Hours
Reviews
4.2
2,279 reviews
5 stars
1,714
4 stars
101
3 stars
48
2 stars
48
1 star
368
What are people saying?
AI-generated from recent customer reviews
Sales Experience
Customers consistently praised the sales team for being friendly, knowledgeable, and not pushy, making the car-buying process enjoyable.
Service Quality
The service department received mixed reviews, with some customers highlighting excellent service and communication, while others reported issues with diagnostics and responsiveness.
Customer Care
Many reviews noted the staff's attentiveness and willingness to assist, with specific mentions of employees going above and beyond to ensure customer satisfaction.
Pricing Transparency
Some customers expressed concerns about pricing and perceived upselling during service, indicating a need for clearer communication regarding costs.
- KBKaryn Bonney5 days ago5.0We drove up to the city to look at a car listed on the website. We worked with Rebecca Meyer and she was very up front about the issues with the vehicle we initially wanted to see. She helped us find something that fit what we were looking for in our price range, and even answered some questions we had a few days after the purchase. Our whole experience was pleasant, personable, and low pressure. We would definitely consider buying future vehicles from Suntrup and Rebecca!
- JJjdt746926 days ago1.0If I could give negative stars I would. Had our car serviced under warranty bought from sister site in October. Was told we qualified for a loaner but none were ever available. Had to put the car back in for the same issue and now we are being told they don't do loaners and the vehicle doesn't qualify for a rental eventhough they have had the vehicle for over a week. Lousy service department.
- DMDan MeanorJan 5, 20262.0Setting appointment was easy, decided to drop my vehicle off rather than wait so I had 2 vehicles, one to drop off and one to park to pick up my wife, easy right? WRONG! The entry area is TIGHT and full of vehicles! Half of service entrance is blocked by vehicles and there's no place to park your vehicle to wait, cars driving EVERYWHERE! I guess business is good! Service advisor Acacia was friendly, helpful, and informative of the process. It was neat to get a video of the recommendations, very 'now' with how visual the world has become. Unfortunately, I didn't educate myself and paid $84 to replace an $11 cabin air filter. Trust me, google it, you can do it yourself in 5 minutes, it's behind the glove box which is very easy to remove. Worse yet, I have to take it back because when they did it for $84 it now makes an obnoxious noise when the blower is on and it's likely something dropped down and needs be blown out, I'd expect that if I did it...but to pay $84 to have it 'professionally' done, nope, don't expect it! I'll be out an hour of my time to take it back for them to evaluate it, oh joy! 1 star for the ease of scheduling, 1 star for the staff and video experience, 3-star demerit for charging me $70 for 5 minutes of work and not even making sure it was done right. I'll still go back, it's not the end of the world, will just be more educated before agreeing to their 'recommendations' and hopeful It's a one-time trip, sharing my experiece to benefit others.
- AGAngie GretzingerDec 28, 20255.0We had outstanding experience buying a new car from start to finish at Suntrup Hyundai- The entire process was smooth, transparent, and completely stress-free, thanks to a knowledgeable and friendly team that genuinely listened to our needs and helped us find the perfect vehicle. There was no pressure, all of our questions were answered clearly, and every detail was handled with professionalism and care. I drove off feeling confident, excited, and truly appreciated as a customer—this was easily the best car-buying experience we’ve ever had, and we highly recommend Caleb Sturgeon, sales consultant, to anyone looking for exceptional service and quality when buying a new car.
- SGSarah GomezDec 24, 20255.0I LOVE YALL SO BAD!! I purchased my Sonata in Georgia and it has been a nightmare since! I mean borderline death trap!!!! After visiting 4 dealerships I had given up on help and a solution UNTIL I CAME TO SUNTRUP HYUNDAI SOUTH: LUCKY #5! This has been the most pleased I have been from my service to being able to speak with a manager who gave me more information and help than Hyundai Motor Company and the prior 4 dealerships than I have received in the past year alone! Even helped with my warranty on my tires with no issue🩷 I swore my sonata was my last Hyundai but these lovely people were so kinda I paid more on my credit cards so I can purchase another car 😂😂😂🤣🤣🤣 To the lovely service manager that helped Alex I felt so appreciated that I was heard the first time since I purchased my vehicle! It really means a lot to have a voice!
Frequently Asked Questions About Suntrup Hyundai
What is Certified Pre-Owned?
A Hyundai Certified Pre-Owned vehicle at Suntrup Hyundai South undergoes a rigorous multi-point inspection, is reconditioned by Hyundai-trained technicians, and includes a factory-backed warranty along with 24/7 roadside assistance.
What’s the difference between hybrid, plug-in hybrid, and electric vehicles?
Hybrid vehicles use a gasoline engine plus a battery to boost fuel economy. Plug-in hybrids let you drive short distances on electric power before the gas engine kicks in. Fully electric models operate solely on battery power and produce zero tailpipe emissions.
Should I lease or finance my next car?
Leasing at Suntrup Hyundai South gives you lower monthly payments and the flexibility to drive a new Hyundai every few years. Financing helps you build equity in your vehicle and lets you drive unlimited miles once the loan is paid off.
How does my credit score affect my car loan interest rate?
A higher credit score generally means a lower interest rate. At Suntrup Hyundai South, the finance experts work with a variety of lenders to help buyers with different credit situations secure competitive terms.
What does a manufacturer’s warranty cover?
Hyundai’s factory warranty covers defects in materials or workmanship and typically includes bumper-to-bumper coverage plus a powertrain warranty. Additional plans and extended coverage options may be available depending on your vehicle and needs.
What should I do if my check engine light comes on?
If the check engine light is steady, schedule a service appointment at Suntrup Hyundai South as soon as possible. If the light is flashing, pull over safely and contact the service department immediately to avoid potential serious engine damage.
What does the Certified Pre-Owned program at Suntrup Hyundai South include?
Certified Pre-Owned vehicles undergo a rigorous multi-point inspection, are reconditioned by Hyundai-trained technicians, and include a factory-backed warranty plus 24/7 roadside assistance.
Can you explain the difference between hybrid, plug-in hybrid, and electric vehicles?
Hybrid vehicles combine a gasoline engine with a battery to improve fuel economy; plug-in hybrids can drive short distances on electric power before switching to gas; electric vehicles run only on battery power producing zero tailpipe emissions.
Should I lease or finance my next car at Suntrup Hyundai?
Leasing offers lower monthly payments and lets you drive a new Hyundai every few years, while financing builds equity and grants unlimited mileage after loan payoff.
How does my credit score affect the interest rate on a car loan at Suntrup Hyundai?
A higher credit score typically leads to a lower interest rate. Suntrup Hyundai's finance team works with various lenders to secure competitive terms for diverse credit situations.
What coverage does Hyundai's manufacturer’s warranty provide?
Hyundai's factory warranty covers defects in materials or workmanship, including bumper-to-bumper and powertrain coverage. Extended plans may also be available based on vehicle and needs.
What should I do if the check engine light turns on in my vehicle?
If steady, schedule a service appointment at Suntrup Hyundai South promptly. If flashing, pull over safely and contact service immediately to avoid serious engine damage.
What are the operating hours of Suntrup Hyundai?
Suntrup Hyundai is open Monday, Wednesday, and Friday from 9:00 AM to 8:00 PM; Tuesday, Thursday, Saturday from 9:00 AM to 6:00 PM; and closed on Sundays.
How can nearby South County Genesis assist customers visiting Suntrup Hyundai?
South County Genesis is a nearby automotive dealer where customers might explore additional vehicle options or services complementary to what Suntrup Hyundai offers.
What dining options are near Suntrup Hyundai?
Customers can visit Bartolino's South, an Italian restaurant and cocktail bar nearby, ideal for a meal before or after visiting Suntrup Hyundai.
How can visitors use nearby Green Park City Hall when coming to Suntrup Hyundai?
Green Park City Hall, a local public service and park area close to Suntrup Hyundai, can be a good landmark or place to visit for community services or recreation during your trip.