I’ll start off by saying that if this was based solely on the work that was done, I’d give them 5 stars. The car looked fantastic and like it was brand new. However, we ran into some delays - not the fault of the shop at all, but each time it got further out we didn’t get any phone calls about it. In fact, we had to call them each time for more information. More regular check-ins (especially if your car is delayed!) should be the standard and I’m disappointed at the customer service aspect in this regard. A phone call when there’s a change to the finish by date isn’t too much to ask for!
DO
Derek Ostler
Sep 29, 2025
5.0
Did a good job with our truck. We will use them again if needed in the future. Easy to work with and honest.
JJ
J
Aug 7, 2025
5.0
These are our go to guys for everything on our own cars and also company trucks - been dealing with them for years and nothing but quality work
BM
Beverly M
Oct 3, 2024
5.0
First let me say that Matt at Rick's Auto Body is kind, courteous, helpful, knowledgeable and professional.
This is our go to place for almost 20 years and about 5 incidents. When on the road a lot, driving from O'Fallon to Ferguson or Arnold daily and doing weekend shows in all kinds of weather, one tends to experience some things. So we've gotten to know these good folks and have always been satisfied, never displeased. Today they were again gracious and helped me with a parking lot scratch.
I recommend Rick's Auto Body whether needing them for an insurance claim or just wanting to get some work done.
Thanks, Rick's.
Rick's Auto Body offers auto body repair, collision services, towing, auto body equipment repair, and auto frame services & repair.
What are the operating hours of Rick's Auto Body?
Rick's Auto Body is open Monday to Thursday from 8:00 AM to 5:00 PM, and Friday from 8:00 AM to 4:30 PM. It is closed on Saturdays and Sundays.
Where is Rick's Auto Body located?
Rick's Auto Body is located at 5729 Westwood Dr., Saint Charles, MO 63304, United States.
How can I contact Rick's Auto Body?
You can contact Rick's Auto Body by phone at +1 636-926-9644 or by email at ricksautobody@msn.com.
What payment methods are accepted at Rick's Auto Body?
Rick's Auto Body accepts payment via cash, check, Discover, MasterCard, and Visa.
Where can I find more information about Rick's Auto Body online?
You can visit their website at https://www.ricksautobodystcharles.com/ or their Facebook page at https://www.facebook.com/pages/Ricks-Auto-Body/161848847244952.
Are there other automotive repair shops near Rick's Auto Body?
Nearby automotive repair shops include Greg's Car Care Center, CARSTAR Weldon Spring, and In 'N Out Car Services, which might be useful for comparison or alternative services.
What towing services are available near Rick's Auto Body?
A & A Towing Services is a nearby towing and emergency roadside service provider, which could assist if you need towing apart from Rick's Auto Body's offerings.
What automotive customization or detailing services are available nearby?
Legacy Auto Spa offers auto detailing and car wash services nearby. Additionally, Cool Shades and TintRite Window Tinting provide car window tinting and auto glass services.
Are there any community or religious places close to Rick's Auto Body?
St Charles River Church is a nearby place of worship you might visit before or after your appointment.
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