Business Details
About
Auto Repair Shop
Spencer Tire and Auto Repair provides comprehensive auto repair solutions and service to the Poplar Bluff, MO area
Location
Hours
Reviews
4.7
193 reviews
5 stars
167
4 stars
8
3 stars
5
2 stars
5
1 star
8
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback highlights a mix of excellent and poor customer service experiences, with some praising the friendly and helpful staff, while others report rudeness and unprofessional behavior.
Quality of Work
Several customers expressed dissatisfaction with the quality of repairs, citing issues such as incomplete work and mistakes that led to further problems.
Pricing
Many reviews commend the business for its competitive pricing and affordability, particularly for tire services.
Speed of Service
Customers generally appreciate the quick turnaround times for services, although some reported long waits during busy periods.
Overall Experience
While some customers had positive experiences and would recommend the shop, others had significant complaints that led them to seek services elsewhere.
- JPJoe Pennington6 days ago5.0Great service, fast and friendly with average prices
- AWAdam WalkerOct 29, 20255.0Fairly cheap and not to bad on the wait time
- NHNicky Hiles-RussellOct 23, 20255.0Great customer service great customer service friendly with a very knowledgeable mechanic
- NFNichole FowlerOct 19, 20251.0DO NOT GO HERE. I gave the new owners the benefit of the doubt and now we're out almost $2000 trying to fix a problem their shop caused. Brought my daughter's car to them March 2025 for power steering pump and lines replacement. Mechanic 'forgot' the o-rings and gaskets causing fluid to spray everywhere. Took it back a 3rd time to see what was going on. The mechanic came up to my open passenger window and started screaming at me across my 10 year old son with autism. Tried to talk us into taking to their 'other shop' to repair. No thank you, I've SEEN how you care for customers. Not worth the BS when THEY mess up your car.
- AJAnonymous JimWhite-Oct 15, 20251.0I bought two tires from them just to bring it down to the tire man at my place and Donovan, Missouri for him to tell me that there was a nail in my tire that they had put on at Spencer‘s worst place to get a used tire from
Frequently Asked Questions About Spencer Tire and Auto Repair
How do I know if my car needs new tires?
You may need new tires if:
The tread depth is below 2/32 of an inch (use a penny test: if Lincoln's head is fully visible, it's time to replace them).
You notice uneven tire wear or bald spots.
Your vehicle shakes or vibrates while driving.
You experience poor traction in wet or icy conditions.
The tires have sidewall cracks, bulges, or excessive aging.
If you're unsure, stop by for a free tire inspection.
Do you offer used tires, and are they safe?
Yes, we offer high-quality, thoroughly inspected used tires at affordable prices. Each used tire is carefully examined for tread depth, wear, and structural integrity to ensure safety and reliability.
How often should I change my oil?
Oil change frequency depends on your vehicle and driving habits. General recommendations:
Conventional oil: Every 3,000 to 5,000 miles
Synthetic blend: Every 5,000 to 7,500 miles
Full synthetic: Every 7,500 to 10,000 miles
Check your owner's manual or visit us for oil change recommendations specific to your vehicle.
My check engine light is on. What should I do?
A check engine light can indicate anything from a loose gas cap to a serious engine issue. We recommend:
Checking if the gas cap is secure.
Monitoring any unusual sounds or performance issues.
Scheduling an engine diagnostics test at our shop to identify and fix the problem before it worsens.
Do you offer state vehicle inspections?
Yes, we provide Missouri state vehicle inspections to ensure your car meets safety and emissions requirements. If your vehicle fails, we offer repair services to help you pass.
What should I do if my brakes are squeaking or grinding?
Squeaking or grinding brakes may indicate:
Worn-out brake pads
Damaged rotors or calipers
Low brake fluid
Ignoring brake issues can lead to costly repairs and safety hazards. Visit us for a free brake inspection to diagnose and fix the problem.
Do you offer roadside assistance if I have a flat tire?
Yes, within a 15 mile radius of our shop! If you get a flat tire, call us for roadside assistance. We provide:
Tire repair or replacement on-site
Towing service if needed
Quick response to get you back on the road safely
We also provide fuel delivery
How long does an alignment take, and why is it important?
A wheel alignment usually takes about 45 minutes to an hour. Proper alignment helps:
Prevent uneven tire wear
Improve fuel efficiency
Enhance handling and steering response
Extend the life of your tires
If your car pulls to one side, vibrates, or has uneven tread wear, schedule an alignment check.
Do you offer financing options for tires and auto repairs?
Yes! We understand that unexpected car repairs can be costly, so we offer financing options and payment plans to help you get the services you need. Contact us to discuss available financing solutions.
How can I tell if my car needs new tires?
Look for tread depth below 2/32 inch (use a penny test), uneven tire wear, vehicle vibrations, poor traction, or sidewall damage. Feel free to visit us for a free tire inspection.
Do you sell used tires and are they safe to use?
Yes, we offer high-quality, thoroughly inspected used tires ensuring safety and reliability.
What are the oil change intervals for different types of oil?
Conventional oil should be changed every 3,000-5,000 miles, synthetic blends every 5,000-7,500 miles, and full synthetic every 7,500-10,000 miles. Check your owner's manual or consult with us for specific recommendations.
What should I do if my check engine light comes on?
Check if your gas cap is secure, observe any unusual sounds or issues, and schedule an engine diagnostic test with us to identify and fix potential problems.
Do you provide Missouri state vehicle inspections?
Yes, we offer Missouri state vehicle inspections and can perform necessary repairs if your vehicle doesn't pass.
What might cause my brakes to squeak or grind and what should I do?
Squeaking or grinding brakes can indicate worn brake pads, damaged rotors or calipers, or low brake fluid. Visit us for a free brake inspection to diagnose and fix the issue.
Is roadside assistance available if I get a flat tire near Poplar Bluff?
Yes, within 15 miles of our shop we provide roadside assistance including tire repair or replacement and towing if needed.
What are your business hours and do you accept walk-ins?
We are open Monday to Friday from 7:30 AM to 6:00 PM and Saturdays from 7:30 AM to 4:00 PM. Walk-ins are welcome; no appointment is needed.
What nearby places can help me when visiting Spencer Tire and Auto Repair?
Nearby you can find 53 Package for fuel and convenience, Bad Apple Rodz for auto body services, and Bluff Self Storage if you need storage solutions. These can be helpful for planning your visit or errands around your auto service.
Are there other automotive services near Spencer Tire and Auto Repair?
Yes, nearby options include B&B Used Tires for tire needs, Good Ole Boys Garage for repairs, and Nabert's No Preference Towing for towing services. They complement our offerings in the Poplar Bluff area.